unsuccessful haggling..

wheresmydoshat

to expand on that advice, do go to PC World, find what you think you would buy and then find someone locally to build you a PC that suits your needs, and when they ask you what your budget is you will know.

Sooler

wheresmydoshat wrote: »

I'd barely finished offering £300 before he shook his head and said no. I went to walk off and asked one last time ...

You broke the silence ... when he says no, just stand there and stare at him in silence - whoever speaks first loses.

98jdougl

quite often it is best to find a supervisor or assistant manager rather than the boss apparently. in my place the manager wont do discounts whereas i am quite open to them, however, you cant really vent because a company won;t knock more money off of a product that is already on offer... is just a case of trying your luck with haggling

Jakg

bestpud wrote: »

My bil went to buy a PC from PCWorld and had the same problem; they wouldn't budge an inch so they left without one! Couldn't even get something thrown in free!

PC World make around 3% profit on PC's and Laptops - thus on a flat laptop you will get nothing. EVER.

It's the other stuff they make the money off...

EDIT - Just because retail is getting tough doesn't mean managers can afford to give discounts on stuff they make incredibly little on in the first place. Suprisingly while your £1,000 PC may seem a lot, the salesman doesn't really want the sale unless theres anything else on top that makes the company money.

RobertoMoir

Without wanting to sound rude, remember that they don't owe you a discount. The person you spoke to might not like haggling and won't do it. The store might not be able to do so on that line if the margins on it are already thin. Or you might just have caught them on a bad day.

Remember that they are there to make the store money. If there isn't anything in the deal you are proposing that helps them do that, why should they accept? If you tell them that you've got a specific price in mind because you've seen it somewhere online then "well go get it online then" is probably going to pop up in the back of their mind straight away.

Brooker_Dave

wheresmydoshat wrote: »

yes, £285 was the cheapest i could find it when i did a quick search online.

So some moody internet retailer based on the moon does it for £285, and you thought your local store would be gagging to meet that price too?

Brooker_Dave

[quote=wheresmydoshat;15798787I'd_barely_finished_offering_£300_before_he_shook_his_head_and_said_no.[/quote]

"what is best price? - my whole family buys wants dishwashers, you do me good deal, I bring you plenty business........"

Jakg

"What is your best price on this" and "can you do me a deal on this" make salesmen (or at least me) know that your doing this once after reading a script from the internet.

If you are going to be a haggler, don't be a !!!!! and ask for a deal, and then just say "oh ok" if you get turned down - wheres the incentive for a deal if you'll buy anyway?


EDIT - Customer lie. All the time. So claiming you'll bring in business doesn't really help.

marleyboy

I dont think its about haggling, I think any customer would "ask" for the cheapest price possible.

If they have seen it elsewhere cheaper, obviously they will go elsewhere to get it if its cheaper. There's no harm in a customer quoting the price offered from a rival store. (some stores actually offer Price matching on the same principle), if you say no, its no big deal to the customer.

He or she will just go for the best offer anyway, even at the expense of the salesman. They don't EXPECT a salesman to say "O.k we will reduce the price" but at least they have given the store the opportunity of securing a deal, before going elsewhere to buy the product more cheaply. Theres nothing at all wrong with that, its what business is all about.

Bamber19

marleyboy wrote: »

He or she will just go for the best offer anyway, even at the expense of the salesman. They don't EXPECT a salesman to say "O.k we will reduce the price" but at least they have given the store the opportunity of securing a deal, before going elsewhere to buy the product more cheaply. Theres nothing at all wrong with that, its what business is all about.

Indeed, but when they don't play the game and drop the price you really have no reason to be riled, nor should you be suggesting that the staff member needs retrained like the OP has.

I quite often try and get discounts and i'm quite often succesful but if i'm not I walk away (or buy if i still think it's a fair price, i ask for a discount so that i pay less not because i think the item is worth less) what i don't do is have a hissy fit or get narky because the fact remains that i'm not entitled to a discount. The OP seems to think they ahve a right to a discount and that when it's not offered the staff member has somehow broken the rules or acted unprofessionally.