ICE SAVE - 2nd E Mail Received

NonGeographicalMan

~Chameleon~ wrote: »

That's because they were in the previous poll for week one, and why this poll is called week 2 :rolleyes:

There are far too many different threads knocking around on this subject now.

One poll for all possible dates would be far more sensible.

~Chameleon~

NonGeographicalMan wrote: »

There are far too many different threads knocking around on this subject now.

One poll for all possible dates would be far more sensible.

Hardly when you only get 10 polling options!

NonGeographicalMan

~Chameleon~ wrote: »

Hardly when you only get 10 polling options!

Each option in the poll could have been a date range of a few days instead of a single date.

Implicateorder

Quote: "Each option in the poll could have been a date range of a few days instead of a single date"

Although for those of us still waiting, waiting, waiting, it seems to be useful to know what is happening today, rather than during a few days around today....

meggsy

I haven't received the second email yet but this seems to be the latest news ....

"Using an online claims process, the FSCS said its initial phase - focusing on returning savings to 10,000 customers, had gone well, with the first raft of customers receiving compensation yesterday".

Story in full here ...

http://www.citywire.co.uk/personal/-/news/markets-companies-and-funds/content.aspx?ID=321100

Stormy

10,000 in one week? That doesnt seem very many to me. 10,000 a week and we will be well short of the 200,000 to 300,000 customers...!

amistupid

meggsy wrote: »

I haven't received the second email yet but this seems to be the latest news ....

"Using an online claims process, the FSCS said its initial phase - focusing on returning savings to 10,000 customers, had gone well, with the first raft of customers receiving compensation yesterday".

Ah! So they intend sending an armada of rafts. In the meantime, should they not issue life jackets to keep us afloat! :mad:

debbie42

Baldur wrote: »

It is clear, or certainly was when I claimed. When you log in, the first thing that you see is an FSCS information page, which you have to click through (via a 'continue' button from memory) in order to actually see your accounts and the initiate link.

My comment was regarding accounts that are not available for release (I haven't got to the state you describe yet and was only aware of it when recently reading this thread). Why not make it more obvious on the IceSave site itself by, say, some text (or disabling the initiate button)?

LGG_2

they better be sending out more than 10k emails this week or we will be sat waiting for god knows how long.hopefully they decided to send out a small amount to make sure it worked ok in the firs tweek and will send more out now (well a girl can dream lol)

nilrem_2

meggsy wrote: »

I haven't received the second email yet but this seems to be the latest news ....

"Using an online claims process, the FSCS said its initial phase - focusing on returning savings to 10,000 customers, had gone well, with the first raft of customers receiving compensation yesterday".

If that story is correct and they can't improve on it then this lady will need to go back to the maths class IMHO!

Loretta Minghella, said the initial payout, 'honours our commitment to commence payments in the second week of November, and we remain on track to offer compensation to the vast majority of Icesave customers in November.'

220,000 customers divided by 10,000 in one week makes about 22 weeks in my calculation so they will have to improve the rate of sending by about 10 fold i.e. 105,000 per week!:eek: