We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

PPI Reclaiming discussion Part III

19529539559579581194

Comments

  • di3004
    di3004 Posts: 42,579 Forumite
    oscar52 wrote: »
    WooHOO

    My agreement slip from A&L arrived this morning - with a bit of luck, I'll have my cheque next week!

    Great news Oscar :T :T :beer: .

    Di
    XX
    The one and only "Dizzy Di" :D
  • oscar52
    oscar52 Posts: 2,272 Forumite
    di3004 wrote: »
    Great news Oscar :T :T :beer: .

    Di
    XX


    Could have done with it last week - wanted a few beers!!
    No Longer works for MBNA as of August 2010 - redundancy money will be nice though.

    Proud to be a Friend of Niddy.
    no idea what my nerdnumber is - i am now officially nerd 229, no idea on my debt free date
  • nutmeg
    nutmeg Posts: 103 Forumite
    hi everyone,
    wondering if you can help me with this?
    just recieved a letter about my SAR





    Thankyou for your letter requesting acess to the personal information held about you



    Please note **** is not obliged to supply records held in paper format if they do not form part of a relevent filling system

    In the mean time, i would be greatful if you could contact me in order to clarify the exact information you require


    I used the template off this site (was not the latest version)
    asking for all information regarding my loans
    does this mean they cannot send me the info?????????
    what do i ask for when i phone?
    please help, did not know what a SAR was till i came to this site!!!
    they think they are dolls.......but they are really TROLLS:eek: (x3)
  • oscar52
    oscar52 Posts: 2,272 Forumite
    If it was an actual SAR, then they are talking Bull... With a SAR they have to send all info they hold, regardless if it forms a relevant filing system or not.
    No Longer works for MBNA as of August 2010 - redundancy money will be nice though.

    Proud to be a Friend of Niddy.
    no idea what my nerdnumber is - i am now officially nerd 229, no idea on my debt free date
  • marshallka
    marshallka Posts: 14,585 Forumite
    oscar52 wrote: »
    WooHOO

    My agreement slip from A&L arrived this morning - with a bit of luck, I'll have my cheque next week!
    Thats good news for you Oscar...:j :j
  • marshallka
    marshallka Posts: 14,585 Forumite
    nutmeg wrote: »
    hi everyone,
    wondering if you can help me with this?
    just recieved a letter about my SAR





    Thankyou for your letter requesting acess to the personal information held about you



    Please note **** is not obliged to supply records held in paper format if they do not form part of a relevent filling system

    In the mean time, i would be greatful if you could contact me in order to clarify the exact information you require


    I used the template off this site (was not the latest version)
    asking for all information regarding my loans
    does this mean they cannot send me the info?????????
    what do i ask for when i phone?
    please help, did not know what a SAR was till i came to this site!!!
    Nutmeg, what template did you use...:confused:
  • marshallka
    marshallka Posts: 14,585 Forumite
    di3004 wrote: »
    Good morning all.;)

    Hope all are well.:A

    Have loads of ironing waiting for me, cleaning as well, hubby can help me out there if I'm lucky, while I iron lol :D .
    Morning Di. Your friend has been on....;) . Nothing with the figures yet...:confused: .
  • jojo1964
    jojo1964 Posts: 902 Forumite
    Hi everyone, to save me from going through all the posts, i would hope that somebody can point me in the right direction, i have had a number of loans over the years from various companies, yet failed to keep the paperwork after they were paid off, can i simply write to the companies requesting details of the loans?
    Thankyou Sir Alex for 26 years
  • marshallka
    marshallka Posts: 14,585 Forumite
    jojo1964 wrote: »
    Hi everyone, to save me from going through all the posts, i would hope that somebody can point me in the right direction, i have had a number of loans over the years from various companies, yet failed to keep the paperwork after they were paid off, can i simply write to the companies requesting details of the loans?
    You can request SARs from them but this is info going back 6 years...its all the info they hold of you and takes 40 days to come through and costs you £10. If any of them are joint then both have to sign for them as they will omit info for the other..

    Also send this recorded delivery so you have a proof






    SAR - SUBJECT ACCESS REQUEST

    Dear

    Re: Account number:

    In the first part under the Data Protection Act 1998:

    Under the Data Protection Act 1984 and 1998, and including the right of subject access under these acts, please supply me with a complete list of transactions and charges relating to the above accounts held with you since they were opened.

    Additionally where there has been any event in my account history over this period which has required manual intervention by any member of your staff or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention or other evidence of that manual intervention in relation to my business with you.

    If you are unable to supply data relating to manual intervention because there has been no such manual intervention then please be kind as to confirm this in your response to this request.


    For the avoidance of any and all doubt, I reiterate:

    I hereby request that you supply me with any and all historical data in your possession which, in any way appertains to me, including (but not exhaustively) a copy of the original signed executed agreement; statements of account; duplicate statements and/or print outs of all account transactions; all internal and external correspondence sent or received by you including memo’s, logs, notes, screen prints and transcripts; notes of manual interventions such as telephone attendants' notes, copies of stored telephone conversations, internal and external emails; any other information held on any/all types of media in any relevant filing system (microfiche included).

    If you have disclosed any information to a third party (with or without my express permission), will you please include details of this in your reply, along with notes of any legal action passed or pending (to include a true copy of default notices, court orders and the like).

    Where any information that you provide includes any charges, for example returned payments, late payment fees, and so forth, would you please advise your breakdown of actual costs (liquidated damages) incurred for each charge, and the Term or Condition on which you rely upon to claim such a charge.





    I also require that you forward, within the above mentioned time scale, a true copy of the Terms and Conditions that were in force at the time my account was opened, and any subsequent amendments to those Terms and Conditions.

    I enclose the statutory maximum fee of £10.00 to access ALL data held by XXXXX about myself. You should be fully aware of your statutory obligations under the Data Protection Act and that any failure to comply with this request will involve a complaint to the ICO as well as potential legal action.

    You have 40 days in which to comply with this request.

    This communication has been sent Recorded Delivery so I can ensure compliance on these issues within the legislative timeframes.

    Yours Sincerely
  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    Yasou everyone

    How is everyone today, omg I will never catch up with all these posts:eek:
    :wave:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.1K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245.1K Work, Benefits & Business
  • 600.7K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 258.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.