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PPI Reclaiming discussion Part III

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  • dreamer33
    dreamer33 Posts: 1,475 Forumite
    Argggggggggghhhhhhhhhhhhh:mad:

    Having problems with my electrics here, evertime I turn my dryer on its keeps turning the electricity off and have to keep fiddling with the fuse box. Keeps turning off my wireless too. If I disappear its my electrics lol
    :wave:
  • lucasmum
    lucasmum Posts: 324 Forumite
    Hi, I was wondering if someone could make things a bit more clear for me??!! We bought a sofa suite from DFS about 4 yrs ago on 0% credit, and we took out the insurance because at that time we were pretty clueless about these things. The loan was over 2 1/2yrs so we have long finished but we did not claim on the insurance, can I attempt to claim this back or does it have to be missold?? Sorry for being so clueless and thanks in advance ofr any help.
  • marshallka
    marshallka Posts: 14,585 Forumite
    dreamer33 wrote: »
    Argggggggggghhhhhhhhhhhhh:mad:

    Having problems with my electrics here, evertime I turn my dryer on its keeps turning the electricity off and have to keep fiddling with the fuse box. Keeps turning off my wireless too. If I disappear its my electrics lol
    The problem is with your dryer and not your electrics. Your trip switch is going each time telling you something is wrong. Check the plus and fuse etc??
  • jessie15
    jessie15 Posts: 275 Forumite
    Part of the Furniture Combo Breaker
    marshallka wrote: »
    What are your reasons for this misselling??

    Also when was this actually applied to your card in the first instance?


    My OH did not know he had it until he asked for his statements to claim back the charges and also he has an on going illness that he would not have been covered for. Would that be grounds for reclaiming?
  • nilrs
    nilrs Posts: 1,228 Forumite
    hi

    i could really do with help and advice as i am not good with letters or legal things, when i write emails to companies complaining or letters i get carried away and tend to get confused and angry. any help with reclaiming ppi insurance from first plus would be gratefully appreciated.

    the details are

    we took out a secured loan with first plus 30/08/06 and the payment protection was £18367.50 my dh was the person who arranged it, he was told that he would be more succesful if he took the insurance and that in five years time if the above was not used then we would get £15000 back, well we only had the loan for 12 months roughly and decided to get rid of it not knowing that we would have to pay the total amount back. obviously this was a big shock for us and could really do with getting some of it back.

    hope the above makes sense and does anyone think we will have a good chance of reclaiming some of it back?

    any advice or help is very much appreciated.

    thanks
    nilrs (kim)
  • marshallka
    marshallka Posts: 14,585 Forumite
    lucasmum wrote: »
    Hi, I was wondering if someone could make things a bit more clear for me??!! We bought a sofa suite from DFS about 4 yrs ago on 0% credit, and we took out the insurance because at that time we were pretty clueless about these things. The loan was over 2 1/2yrs so we have long finished but we did not claim on the insurance, can I attempt to claim this back or does it have to be missold?? Sorry for being so clueless and thanks in advance ofr any help.
    You have to have reasons why it was missold to you..
  • marshallka
    marshallka Posts: 14,585 Forumite
    nilrs wrote: »
    hi

    i could really do with help and advice as i am not good with letters or legal things, when i write emails to companies complaining or letters i get carried away and tend to get confused and angry. any help with reclaiming ppi insurance from first plus would be gratefully appreciated.

    the details are

    we took out a secured loan with first plus 30/08/06 and the payment protection was £18367.50 my dh was the person who arranged it, he was told that he would be more succesful if he took the insurance and that in five years time if the above was not used then we would get £15000 back, well we only had the loan for 12 months roughly and decided to get rid of it not knowing that we would have to pay the total amount back. obviously this was a big shock for us and could really do with getting some of it back.

    hope the above makes sense and does anyone think we will have a good chance of reclaiming some of it back?

    any advice or help is very much appreciated.

    thanks
    nilrs (kim)
    I think you have every chance of claiming this back. If you were told you may not get the loan without the insurance then that is misselling. Was it firstpplus that actually sold you the insurance or did you go through a broker? If you went through a broker then its the broker you need to make the claim against as they sold you the insurance.




    Just take a look at the link here and see what you can add and delete from the letter that you send. There is also a template letter on there too but sometimes it can be better to make your own up from this.

    You then write to the firm that actually made the sale of the PPI to you if this is different from the lender and don't forget to send this recorded delivery so you always a proof and dates etc.

    After that you have to give them 8 weeks for a full and final response. In this time it is usual to get a response of "sorry we sold this to you fairly" but you then respond to this and reiterate your complaint again. The next time they write they either give you a final response which you would need in order to take this complaint to the FOS or offer to settle.

    http://www.moneysavingexpert.com/rec...urance#reclaim


    Good luck
  • marshallka
    marshallka Posts: 14,585 Forumite
    jessie15 wrote: »
    My OH did not know he had it until he asked for his statements to claim back the charges and also he has an on going illness that he would not have been covered for. Would that be grounds for reclaiming?
    If it was applied without knowledge then it is misselling. When was it actually applied though as that is the date that is applicable. You cannot just make a claim going back 6 years if it was applied 10 years ago.. if you know what I mean. The date of the actual sale is the date of your misselling.
  • di3004
    di3004 Posts: 42,579 Forumite
    dreamer33 wrote: »
    Did Nemo get fined? I cant remember. Can't keep up with all these companies getting fined

    Nope hun, but they are hard work lol.
    I know what you mean, the list is growing now isn't it?:rolleyes:
    The one and only "Dizzy Di" :D
  • nilrs
    nilrs Posts: 1,228 Forumite
    marshallka wrote: »
    I think you have every chance of claiming this back. If you were told you may not get the loan without the insurance then that is misselling. Was it firstpplus that actually sold you the insurance or did you go through a broker? If you went through a broker then its the broker you need to make the claim against as they sold you the insurance.





    http://www.moneysavingexpert.com/rec...urance#reclaim


    Good luck

    hi

    many thanks for your advice the more people tell me i have a chance of getting something back the more confident i feel, i have just joined another forum on another site which is about reclaiming for ppi, cards etc and there is someone over there who is in the exact same position as ourselves, i have started drafting a letter, but looking through the firstplus letter is says "payment protection has been forwarded direct to the insurers" although dh though this would be monthly payments and not a huge lump sum.

    so i have the feeling they will pass this onto whoever our insurance was taken out with. not sure if this will make it more difficult or easier?

    anyway many thanks.
    nilrs (kim)
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