PPI Reclaiming discussion Part III

clanger69

Hi all

I'm currently awaiting the FOS to sort out a claim i've got against PPI that i was mis-sold by Egg on a loan. It has dragged on for over a year now and i wondered, as i'm on an IVA, would this warrant me to get them to speed things up under the 'financial hardship' category, as i am technically, which is why i've had to go onto an IVA?

Has anyone else here tried this, and if so, what was the outcome?

Thanks

marshallka

clanger69 wrote: »

Hi all

I'm currently awaiting the FOS to sort out a claim i've got against PPI that i was mis-sold by Egg on a loan. It has dragged on for over a year now and i wondered, as i'm on an IVA, would this warrant me to get them to speed things up under the 'financial hardship' category, as i am technically, which is why i've had to go onto an IVA?

Has anyone else here tried this, and if so, what was the outcome?

Thanks

I would think that would be a hardship case if you can prove that even on the IVA you are still struggling. Have you not tried to ask for the fast track before???

You need to write to them and put in big letters at the top "FAST TRACK APPLICATION" (don't forget to add your complaint reference on to it) and put in any evidence that you have that can prove and support this and hopefully they will do this for you.

Good luck

sue149

just too let anyone that is waiting for ther a nd l cheques i recieved mine this morning its only took about 2 weeks since the first letter was sent out

di3004

sue149 wrote: »

just too let anyone that is waiting for ther a nd l cheques i recieved mine this morning its only took about 2 weeks since the first letter was sent out

Well done Sue......:beer: :T :j .
Brilliant news, congratulations.:beer: :T . Have a very Merry Xmas !

Di
x

maxdp

sue149 wrote: »

just too let anyone that is waiting for ther a nd l cheques i recieved mine this morning its only took about 2 weeks since the first letter was sent out

Well done. Really pleased for you Sue:beer:

sue149

di3004 wrote: »

Well done Sue......:beer: :T :j .
Brilliant news, congratulations.:beer: :T . Have a very Merry Xmas !

Di
x

th;) anks hun xx

ToonExile

Hi

I had exactly the same problem I took out a loan with First Plus in 2002 and settled in 2006. I was unhappy with amount of PPI I paid and the small amount of rebate I recieved when I settled. With all the publicity around PPI earlier this year I looked into it. After some research i felt that i had been missold the PPI as I was told that I would not get the loan without taking out the PPI.

I therefore complained to First Plus directly stating that i felt that i had been mis sold PPI on the basis that it had not been made clear it was optional or the penalties that would be incurred if I settled within the first 5 years of my agreement.

Three days ago they contacted me by letter upholding my claim and informing me that I will be recieving a full refund of £15,054 + 8% p.a for the last 3 years


So keep trying and do not be fobbed off, just be sure of your facts.

di3004

ToonExile wrote: »

Hi

I had exactly the same problem I took out a loan with First Plus in 2002 and settled in 2006. I was unhappy with amount of PPI I paid and the small amount of rebate I recieved when I settled. With all the publicity around PPI earlier this year I looked into it. After some research i felt that i had been missold the PPI as I was told that I would not get the loan without taking out the PPI.

I therefore complained to First Plus directly stating that i felt that i had been mis sold PPI on the basis that it had not been made clear it was optional or the penalties that would be incurred if I settled within the first 5 years of my agreement.

Three days ago they contacted me by letter upholding my claim and informing me that I will be recieving a full refund of £15,054 + 8% p.a for the last 3 years


So keep trying and do not be fobbed off, just be sure of your facts.

That is fantastic news hun, also giving the hope and encouragement to others, well done to you.:T :beer: :j .

Di
x

Froggy08

Hi All,

I'm currently pursuing Barclays for mis-sold PPI on a loan I had in the past.

The loan was taken out in June 1998, over 5 years, therefore was to be paid off in June 2003. I had financial problems in 2002 / 2003 which affected my ability to pay the full payments. As such the loan was restructured and paid off in full in January 2005.

An upfront single premium PPI cost of £ 2,885.00 (£2,020.00 plus interest) was applied to the loan.

I wrote to Barlcays on 11/11/08 requesting refund and received a response stating my claim was time barred as over six years old. I responsed 17/11/08 stating:

I note you comments that you consider this matter to be timed barred.
I disagree with your stance on the basis of;

The loan was still active within the previous six years. The loan was not settled until January / February 2005

I am advised that the FSA’s ruling on such matters is that the six year rule only commences from the date at which a person becomes aware of an issue. As such the person then has 3 years from this point to submit a complaint

I have only very recently been made aware of the practice of mis-sold / inappropriate PPI policies following recent media coverage.

My complaint is not time barred as the period available for complaint only starts from when I realised the problem, which in this case is 9th November 2008

I've now received a further letter from Barclays (Head Office Customer Relations) stating;

I regret to advise you that I believe your complaint falls outside of our scope for investigation as, where a complaint relates to an alleged breach of duty outside the last six years, it is considered time barred under the statute of limitations.

It is not unrealistic to expect a customer to raise an issue within a reasonable length of time after the event has taken place. By delaying your compalint the integrity of an investigation has been compromised and our position prejudiced."

It's basically the same as their fist response and does not consider any of the items I put in my second letter.

They have suggested that if I'm not happy then to refer to Fininacial Ombudsman Service for review but also state that " I am obliged to advise that the complaint may fall outside of the services terms of reference as they cannot normally deal with a complaint if it is brought to them after more than six years".

Any ideas on the next step??

Do I go straight to FOS??

Thanks,
[

marshallka

ToonExile wrote: »

Hi

I had exactly the same problem I took out a loan with First Plus in 2002 and settled in 2006. I was unhappy with amount of PPI I paid and the small amount of rebate I recieved when I settled. With all the publicity around PPI earlier this year I looked into it. After some research i felt that i had been missold the PPI as I was told that I would not get the loan without taking out the PPI.

I therefore complained to First Plus directly stating that i felt that i had been mis sold PPI on the basis that it had not been made clear it was optional or the penalties that would be incurred if I settled within the first 5 years of my agreement.

Three days ago they contacted me by letter upholding my claim and informing me that I will be recieving a full refund of £15,054 + 8% p.a for the last 3 years


So keep trying and do not be fobbed off, just be sure of your facts.

I take it that you did not use a broker in this. This is fantastic considering how old the loan was and also the company you were dealing with. Very well done as these are hard to deal with and even the Ombudsman is having problems with them too.:j :beer: