PPI Reclaiming discussion Part III

marshallka

pinknico wrote: »

Congratulations Marshallka:beer: :j

It does sound like it is being done as if the loan never had PPI .
They will calculate what you paid ,then calculate what you would have paid and take one away from the other plus 8%.
So this should mean that you also get the interest they charged you repaid when they do it like this.:T

thanks
Brilliant, I just hope the other two are also redressed as they said they would look into these if I had any paperwork as to the settlement. I have the paperwork for the 1999 loan and the one before of 1997 I do not have but the 1999 loan was to pay off the 1997 one so should I be Ok.

Perhaps maxdp can answer this one for me....

marshallka

maxdp wrote: »

:rotfl::rotfl::T:TMarshallka success at last I am so pleased for you:T:T:rotfl::rotfl:

thanks maxdp,,

I hope the others are redressed too as they don't have the settlement of the 1999 one or 1997 one but I do have the 1999 one.

Also maxdp, the 1999 loan (settled 2000) was to pay the 1997 i think so should they repay even though I do not have the paperwork do you think. I do for 1999 one if you know what i mean...


Co-op has informed me it is prepared to review the two earlier policies taken out about 10 years ago, however it does not have sufficient information to offer redress at this time. It says it requires from you evidence of the total settlement figure you paid, and how much the monthly premium was. If you have copies of account statements to verify this please let me have them so that I can pass them to Co-op.

pinknico

TomM wrote: »

Dear all,

Have received a 2nd letter from Egg after I asked them to investigate my PPI reclaim further.

The letter stated, "We cannot investigate your claim further as you selected PPI online".

I don't remember selecting PPI online when I got my credit card, I have also asked them for proof to state that I DID select a PPI option, my reckoning was that the box was pre-ticked.

They have referred me to the FOS. Has anybody has similar dealings with Egg and anyone had success with an online application for a credit card with PPI automatically added?

Many thanks,

Sorry Tom, when did you send the first letter requesting a refund?
If the box was pre selected which I believe is how some companys operate then this can be deemed compulsary PPI and a nono!
So well done for asking for proof and there is nothing to be lost going to the FOS.

marshallka

TomM wrote: »

Dear all,

Have received a 2nd letter from Egg after I asked them to investigate my PPI reclaim further.

The letter stated, "We cannot investigate your claim further as you selected PPI online".

I don't remember selecting PPI online when I got my credit card, I have also asked them for proof to state that I DID select a PPI option, my reckoning was that the box was pre-ticked.

They have referred me to the FOS. Has anybody has similar dealings with Egg and anyone had success with an online application for a credit card with PPI automatically added?



Many thanks,

So was this letter their final response, if it was you now need to get this complaint into the FOS
http://www.financial-ombudsman.org.uk/consumer/complaints.htm

di3004

marshallka wrote: »

Does the above read to you like as if we never had the PPI at all... I have checked on the CAG and someone has had the PPI back not in this way but it was without going to the OMbudsman and also they have not paid the interest etc on this...

Also the statutory interest looks good as this is a simple calculation of whatever they owe they then add the 8% onto to date and calculate from when the loans were settled.

I know my figs here and they are definately correct so I just want to make sure that the above means "as if we never had the PPI at all".

Read it again Di and let me know....

Yes hun I agree with you, it does look like as if you never had the ppi at all.
I will read it again just to make sure.

So how are you feeling about this hun?:D

marshallka

di3004 wrote: »

Yes hun I agree with you, it does look like as if you never had the ppi at all.
I will read it again just to make sure.

So how are you feeling about this hun?:D

Over the moon if all they need is the details of the other ones (although only got the 1999 details) and they redress that as well.I just want this all settled if you know what i mean. If this is out the way then there is only the FIrstplus one then. I need to concentrate on other matters too..

di3004

marshallka wrote: »

thanks maxdp,,

I hope the others are redressed too as they don't have the settlement of the 1999 one or 1997 one but I do have the 1999 one.

Also maxdp, the 1999 loan was to pay the 1997 i think so should they repay even though I do not have the paperwork do you think. I do for 1999 one if you know what i mean...


Co-op has informed me it is prepared to review the two earlier policies taken out about 10 years ago, however it does not have sufficient information to offer redress at this time. It says it requires from you evidence of the total settlement figure you paid, and how much the monthly premium was. If you have copies of account statements to verify this please let me have them so that I can pass them to Co-op.

So have you anything at all for this, any paperwork whatsoever......?
I do think they keep so much information kept on microfiche, probably info they do not supply for an SAR, I have heard of that.
So maybe they will stay pay you for those too. I certainly hope so.;)

di3004

pinknico wrote: »

Congratulations Marshallka:beer: :j

It does sound like it is being done as if the loan never had PPI .
They will calculate what you paid ,then calculate what you would have paid and take one away from the other plus 8%.
So this should mean that you also get the interest they charged you repaid when they do it like this.:T

Yes this is the way I looked at it too, WOW, loadsa dosh coming your way Marshallka......:j :T , at last the good news you needed to hear.......:T :beer: , wow, this has made my day so much after everything Marshallka has been through of late.:j

di3004

TomM wrote: »

Dear all,

Have received a 2nd letter from Egg after I asked them to investigate my PPI reclaim further.

The letter stated, "We cannot investigate your claim further as you selected PPI online".

I don't remember selecting PPI online when I got my credit card, I have also asked them for proof to state that I DID select a PPI option, my reckoning was that the box was pre-ticked.

They have referred me to the FOS. Has anybody has similar dealings with Egg and anyone had success with an online application for a credit card with PPI automatically added?

Many thanks,

Hi Tom
Sorry to hear this.
But do not worry you can still take this to the FOS, you have a good reason to and now that they confirm they will not go any further with this I would think this is the only and final decision you will have, so yep complain to the FOS just like what Marshallka have said, with the link she also added for you too.

Good luck and also enclose any copies of correspondence you will have to back your case to the FOS.

Di

marshallka

di3004 wrote: »

So have you anything at all for this, any paperwork whatsoever......?
I do think they keep so much information kept on microfiche, probably info they do not supply for an SAR, I have heard of that.
So maybe they will stay pay you for those too. I certainly hope so.;)

Yes, I have the agreement of them both and the settlement of the 1999 loan but nothing at all on the 1997 loan..?? Although the 1999 was to repay the 1997 loan so maybe they will be able to work something out. I should now be offered redress on the 1999 one I think... They do not have any settlement figures but I do luckily...in the form of letters from them stating the amount and the interest rebate etc.:D