PPI Reclaiming discussion Part III

jacseb

it was organised by freedom finance, i have no info but the dd ref who should I send the letter to?

di3004

jacseb

In my above post I mentioned about an SAR (Subject Access request), they have 40 days to comply, post by recorded delivery, and they must supply everything they have on you on that account.
There is a charge of £10 cheque or postal order payment.

Still continue with the reclaim/complaint letter and good luck, here is the sAR, however there is also another template on this thread on some of the pages, its up to you which one you use.


Your address

Their Address

Date

DATA PROTECTION ACT 1998
SUBJECT ACCESS REQUEST


Dear Sir/Madam
Your name: xxxxxx
Account No/ No’s



I understand that you currently hold details of my personal and financial information within your internal record systems with regard to personal loan accounts And or credit cards

Please supply me with a complete list of transaction and charges relating to my history with your organization, INCLUDING Loans and or credit cards, payment protection insurance and other products. Alternatively a complete set of statements for the accounts or associated accounts is acceptable. I would be grateful if you would provide the following for ALL accounts or associated accounts I have held with your organization:
-Full copies of all contracts which you believe exist or have existed between myself and your organization, including true copies of any documents you hold in support of the same.

- A complete list of all transactions or statements relating to ALL of my Loan Accounts and or credit card with your organization.

-Copies of all documents which include any of my personal information including copies of any contacts or invoices, emails or computer records containing my personal information, or any records which pertain to this information.

-Full copies or transcripts of any correspondence in postal, email or any other format which you have entered into with any individual, organization or third party which contains my personal or financial, or which pertains to me.

- Where any previous information or records held have been deleted or disposed of, the methods used to do so, including dates, certificates or references confirming details of destruction. Where you are unable to provide such certificates, please provide a declaration, signed by an authorised officer of your company, confirming the dates and methods of destruction of this data.

-Full hard copy print outs of my personal or financial information, held in a digital, magnetic or any other format which is held in any archives, backups or other storage devices / locations.

I enclose a cheque in the sum of £10 to cover your fee.

IF YOU UNABLE TO DEAL WITH THIS REQUEST, YOU SHOULD IMMEDIATELY FORWARD IT TO THE PERSON WITHIN YOUR ORGANISATION RESPONSIBLE FOR DATA PROTECTION.

I look forward to hearing from you in the first instance of receipt.

Yours faithfully


Your name

di3004

jacseb wrote: »

it was organised by freedom finance, i have no info but the dd ref who should I send the letter to?

Right then hun you write to Freedom Finance, there are many on here dealing with this company, hopefully they will post up of their experience soon.

They will have the details you require for these.;)

jacseb

sorry dont mean to be stupid but do i send it to ff or endeavour?

di3004

Freedom Finance details

305413 - Freedom Finance Plc

Authorised31/10/2004


Freedom House
Church Street
Wilmslow
Cheshire
SK9 1AX

di3004

jacseb wrote: »

sorry dont mean to be stupid but do i send it to ff or endeavour?

No hun, its the ones who arranged the loan is the firm you write to complain to, if you write to endeavour about the mis selling they will also tell you it will be that of the broker who you contact, so to save time, write to freedom finance.;)

jacseb

ok many thanks.

di3004

jacseb wrote: »

ok many thanks.

Not a problem, please keep us posted, so we can help guide you to the following step, fingers crossed for you hunni. x;)

If you require further help/info just let us know, we will be happy to help where we can.

Grichardallen

marshallka wrote: »

You can write and request the old agreements from them. You may be asked for £1 to do this though so make a cheque/postal order for them. They have to provide them in 12 days too. Also send it recorded delivery too.

I am confused as to your reasons for "getting it back though".? Are you saying these were missold to you and for what reasons.

In all of my loans I was sold a single premium loan policy, What type of letter should i send to get all my loan agreements back?

Thanks Richard

mally7uk

Hi,
we have tried to reclaim PPI missold (due to not one but 4(!) reasons) from our loan with first plus. Because we got the first plus loan through freedom finance, first plus told us it was freedom finance we had to pursue. However we have now discovered that freedom finance are called 'bespoke' and they claim its nothing to do with them (and bespoke are conveniently holed-up in gibraltar) and bespoke even sent us a letter saying the financial ombusman couldn't do anything as we took out the loan august 2003 (8 weeks before this sort of thing was 'covered' by the FO they claim). Please note we remortgaged and paid off first plus 2007 so no longer have that 'problem' but feel pretty annoyed that £15K of PPI was mis-sold to us.
Does anyone know if we have any chance of getting this PPI back or should we just knock the idea on the head.