PPI Reclaiming discussion Part III

clanger69

marshallka wrote: »

Here is a template one from our Laini


SAR - SUBJECT ACCESS REQUEST

Dear

Re: Account number:

In the first part under the Data Protection Act 1998:

Under the Data Protection Act 1984 and 1998, and including the right of subject access under these acts, please supply me with a complete list of transactions and charges relating to the above accounts held with you since they were opened.

Additionally where there has been any event in my account history over this period which has required manual intervention by any member of your staff or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention or other evidence of that manual intervention in relation to my business with you.

If you are unable to supply data relating to manual intervention because there has been no such manual intervention then please be kind as to confirm this in your response to this request.


For the avoidance of any and all doubt, I reiterate:

I hereby request that you supply me with any and all historical data in your possession which, in any way appertains to me, including (but not exhaustively) a copy of the original signed executed agreement; statements of account; duplicate statements and/or print outs of all account transactions; all internal and external correspondence sent or received by you including memo’s, logs, notes, screen prints and transcripts; notes of manual interventions such as telephone attendants' notes, copies of stored telephone conversations, internal and external emails; any other information held on any/all types of media in any relevant filing system (microfiche included).

If you have disclosed any information to a third party (with or without my express permission), will you please include details of this in your reply, along with notes of any legal action passed or pending (to include a true copy of default notices, court orders and the like).

Where any information that you provide includes any charges, for example returned payments, late payment fees, and so forth, would you please advise your breakdown of actual costs (liquidated damages) incurred for each charge, and the Term or Condition on which you rely upon to claim such a charge.





I also require that you forward, within the above mentioned time scale, a true copy of the Terms and Conditions that were in force at the time my account was opened, and any subsequent amendments to those Terms and Conditions.

I enclose the statutory maximum fee of £10.00 to access ALL data held by XXXXX about myself. You should be fully aware of your statutory obligations under the Data Protection Act and that any failure to comply with this request will involve a complaint to the ICO as well as potential legal action.

You have 40 days in which to comply with this request.

This communication has been sent Recorded Delivery so I can ensure compliance on these issues within the legislative timeframes.

Yours Sincerely

Cheers Di3004

di3004

Lol sorry Marshallka lol , I recommend the SAR you added.;)
I still can't keep up today lol.

di3004

Clanger our Marshallka also added an SAR that one she added I think is probably the updated one.;)

di3004

dreamer33 wrote: »

Tried them but think I'm too mental for them to work :rotfl:

Aww bless ya don't be daft......:rotfl: :rotfl: pmsl.:D

marshallka

dreamer33 wrote: »

He decided when he was 14 to go live with his dad, didn't want to follow rules of the house, he broke my heart I was devastated. His dad did not help by letting him do what he wanted. It was all a game to his dad, he never forgive me for leaving him you see but he was to jealous and possessive I could not cope with this.

Then my son stole beer and tabs and his dad had enough and threw him out, I could not let him go onto the streets so I took him in again. It just caused arguments because he did not want to be told what to do. He got picked up on the streets at 1am by police they knocked on my door at 3am I was shaking like a leaf. My son (17yrs) said he was staying at his friends house.

I'd had enough and gave him an ultimatum to live by rules or find somewhere else to live, he left was upset but had to be cruel to be kind. Went to live with friends and now with his dads sister.

I can quite understand and do not knock you for this at all. Just remember though he is your son and always will be.. he will always love his mum deep down and he will be just as much mixed up as you are.

marshallka

clanger69 wrote: »

i emailed them about an Egg PPI claim and they replied today to say they are still waiting to allocate an adjudicator...................11 months later!

I'll keep my fingers crossed and think i'll be lucky if i get a result before Xmas!

Poor you. Tell them to get their asses moving.. we should be able to make complaints about this to somewhere...

di3004

clanger69 wrote: »

i emailed them about an Egg PPI claim and they replied today to say they are still waiting to allocate an adjudicator...................11 months later!

I'll keep my fingers crossed and think i'll be lucky if i get a result before Xmas!

Golly.........:eek: that is a very long time.........this does not seem right, send them a few nudgie emails to get them moving this this.

di3004

There is a direct ppi email contact isn't there with the FOS?

Can anyone remember what it is?

I was thinking even though Clanger is still waiting to get this moved on, maybe an email to them and a copied one to the casework section will help, at least they will both be aware, it does not seem right .......11 months and still not moved on........:eek:

Have this contact link here from the FOS site, and Marshallka if I remember you also posted a different contact number:

http://www.financial-ombudsman.org.uk/consumer/complaints.htm

dreamer33

I don't think fos have enough staff by the sounds of it, mind you they probably did not expect so many complaints about ppi

di3004

dreamer33 wrote: »

I don't think fos have enough staff by the sounds of it, mind you they probably did not expect so many complaints about ppi

I did hear they had taken on more adjudicators and were advertising for more........