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BT Low User Scheme & Internet

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  • abarthman
    abarthman Posts: 110 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    normanmark wrote: »
    If you can afford broadband then you can afford the line rental for a normal telephone line. Thats the point with LUS is that you cant afford broadband or a normal telephone therefore you have a basic form of contact.

    LUS is there for those who need a basic contact (ie. vulnerable or those who are deemed poor by the requirements of LUS).
    I think everyone on the LUS is fully aware of that, but it's very nice of you to preach the BT mantra just in case any of us had forgotten! :)
    As soon as you want to migrate the system will flag up that you have LUS & you will have to move onto a normal tariff should you wish to change BB suppliers.
    Useful.
  • normanmark
    normanmark Posts: 4,156 Forumite
    abarthman wrote: »
    I think everyone on the LUS is fully aware of that, but it's very nice of you to preach the BT mantra just in case any of us had forgotten! :)

    Useful.

    I'm not preaching it at all, im a firm believer that if you can afford to pay for the broadband then you can do the same for the line rental. LUS is there for people who genuinely need it.
  • abarthman
    abarthman Posts: 110 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    normanmark wrote: »
    I'm not preaching it at all, im a firm believer that if you can afford to pay for the broadband then you can do the same for the line rental. LUS is there for people who genuinely need it.
    I think you'll find that the vast majority of members here really only care about one thing and it has nothing to do with paying the full whack for something, just because they can afford it.

    I'll give you a clue- it's the first two words of the name of these forums. :)
  • clairet707 wrote: »
    To bump this again, how do BT know you have a mobile contract on this scheme??

    I was on this a few years ago as all I used the landline for was BB, I never used it for calls other than 0870 / 0845 numbers as I had a mobile with a decent amount of minutes, and they didnt query it....

    But how would they know I had a mobile?
    They don't know. So don't tell them.
    I have had LUS for years with ADSL.:D

    Checked the BT site, no mention of LUS anymore, so no provision for new users.
  • alanclose
    alanclose Posts: 2,226 Forumite
    normanmark wrote: »
    If you can afford broadband then you can afford the line rental for a normal telephone line. Thats the point with LUS is that you cant afford broadband or a normal telephone therefore you have a basic form of contact.

    LUS is there for those who need a basic contact (ie. vulnerable or those who are deemed poor by the requirements of LUS).


    I was moved to the LUS years and years ago by BT because I used my phone very occasionally, not because I was vulnerable or particularly poor.
  • normanmark
    normanmark Posts: 4,156 Forumite
    Well LUS is getting removed soon & replaced by BT Basic

    http://www.btbasic.bt.com/
  • del1001
    del1001 Posts: 229 Forumite
    normanmark wrote: »
    Well LUS is getting removed soon & replaced by BT Basic

    http://www.btbasic.bt.com/

    says who?

    The link that you have posted has been on the bt website since april 2007, there is no mention within it that says LUS will be withdrawn for existing cutomers.

    Do you have any more info other than the posted link?
  • Quentin
    Quentin Posts: 40,405 Forumite
    normanmark wrote: »
    LUS is there for those who need a basic contact (ie. vulnerable or those who are deemed poor by the requirements of LUS).

    The low user scheme is nothing to do with being deemed poor by BT.

    It is there because it is a requirement of BTs licence.

    They have to provide a scheme for low users - not low paid users!

    There has always been a similar scheme (under different names since before BT was privatised).

    So it's a bit of a shocker to find ex-BT employees saying things like this.
  • normanmark
    normanmark Posts: 4,156 Forumite
    Quentin wrote: »
    So it's a bit of a shocker to find BT employees saying things like this.

    Whose a BT employee Quentin? Would hate to think you're making accusations :rolleyes: ;)
  • Quentin
    Quentin Posts: 40,405 Forumite
    Sorry - you used to be didn't you?

    I have corrected this false accusation, hope it is now accurate!
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