New Kaupthing CHAPS/BACS Transfers discussion - Friday 24th October

Stonehands

Still nothing :mad:

Still, im very glad some people got theirs, keeps giving me hope!!! :j:T

zaphod_beeblebrox_2

2little2late wrote: »

My account details were incorrect I finally discovered, so the money had nowhere to go if indeed it was sent in the first place. The details have since been corrected by KE.

I asked the call center at KE for an update and the reply was not good.
They said that head office at KE had located the money (she did not know where it was) and had logged a recall. That is not the same as starting the process of recalling it she explained and as they had not done a recall before did not know how long it would take when it was finally initiated. Now the very bad bit, the administrators would decide on the next step and it could be some time. The call center did not know whether the money would be recalled to my KE account or go to my now corrected nominated account. It really looks to me as if there is not enough money in the pot at the moment.

Martin, Dan please give me some advice I am begining to feeel the pinch now.

I think you’ve 'hit it on the head', as darling has promised 100% of money back, I think E&Y are prioritising payouts to creditors et-al, dunno!

Ippylady

Hi just checked my emails and have received one from ING and one from KE both saying that they have identified that my payment has got held up at a clearing bank from an ING email and this one ?????
Further to our recent telephone conversation where we committed to providing a response within 48 hours. Regrettably I have to inform you that the recent transaction from your Kaupthing Edge Account to your nominated linked account has been identified as being held up.
Whilst the instruction was given to process your transaction, we have now identified that the transaction has been held up at the clearing bank. As a result the payment has not yet been released and we are working with the clearing bank to release your payment in the quickest possible way so the funds are available to you as a matter of urgency.
We cannot stress enough that your money is safe and we continue our commitment to you in terms of resolving this issue
-ING Direct will refund the loss of interest on your Kaupthing Edge account that resulted from payment delays. CHAPS fees will also be refunded in cases where the payment was not sent within the normal timescale.
We appreciate your patience and we will update you shortly as to the timing of your transaction being released.
sincerely
Customer Services
Kaupthing Edge[
BEGGARS BELIEF DOESN'T IT?

Greecian

2little2late wrote: »

My account details were incorrect I finally discovered, so the money had nowhere to go if indeed it was sent in the first place. The details have since been corrected by KE.

I asked the call center at KE for an update and the reply was not good.
They said that head office at KE had located the money (she did not know where it was) and had logged a recall. That is not the same as starting the process of recalling it she explained and as they had not done a recall before did not know how long it would take when it was finally initiated. Now the very bad bit, the administrators would decide on the next step and it could be some time. The call center did not know whether the money would be recalled to my KE account or go to my now corrected nominated account. It really looks to me as if there is not enough money in the pot at the moment.

Martin, Dan please give me some advice I am begining to feeel the pinch now.

Oh poor you! I hope you get it through soon. Good luck!

Ippylady

aaaghhhh sorry about that - I just copied and pasted

theFury

2little2late wrote: »

It really looks to me as if there is not enough money in the pot at the moment.

I really don't see how this could be the case. If they've managed to pay 42000 people, then the "handful" of 500 that are left won't be a problem. There's plenty of money in the system somewhere.

And what with all the extra cash they are making from our constant phone calls to let them know we don't have our money, and then check the progress on where our money is they'll have more than enough!!!

Ippylady

Sorry tried to do it again but it goes haywire when sent across - bit like our money eh?

10_66

Nothing for me today. I've never received any of the emails mentioned, except for the very first one when ING confirmed they'd taken over KE. Can only hope tomorrow brings better news for me.

isobella2000

Does anyone know what clearing bank is holding up these payments? I have just phoned A&L which holds my linked account and she said it would be yet a third bank.
Sorry if this has been discussed previously.

bmwalker340

Supposed to be having some building work done next week, but I am going to have to cancel if I can't be sure that I can pay him when it's done. :mad: God knows when he can do it again - hope it's before Christmas - it's a leaky roof !! :mad: