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Latest news ICESAVE "Icesave accounts disappear from website"

24

Comments

  • noh
    noh Posts: 5,817 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    asd030 wrote: »
    One wonders why these crooks haven't simply pulled the plug on the server out of spite at us brits.

    Because they are under British control and based in the UK. The server and all back office operations are provided by NSSL
    http://www.nssl.info/sm_success.aspx
    A subsidary of Newcastle Building Society.

    Nigel
  • f_@_w_y
    f_@_w_y Posts: 129 Forumite
    has anyone actually lost access to their icesave account???

    I think telegraph.co.uk has just created a panic attack on every one.

    These bl**dy media is playing with our nerves (Sorry if I sound offensive).

    :mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad::mad:

    Me n my wife has got 2 accounts.... and both are working fine!!!
  • LesU
    LesU Posts: 338 Forumite
    noh wrote: »
    Because they are under British control and based in the UK. The server and all back office operations are provided by NSSL
    http://www.nssl.info/sm_success.aspx
    A subsidary of Newcastle Building Society.

    Nigel

    Any one noticed an eery connection with Newcastle?
    Northern Rock
    Icesave (NSSL)
    Bradford & Bingley (NSSL)
  • LGG_2
    LGG_2 Posts: 489 Forumite
    i can access my account ok
  • janbanan
    janbanan Posts: 90 Forumite
    What kind of proof is a screenshot? Anyone could easily edit that in seconds.
    And if FSCS will cross check all balances, why would you send a proof of your balance?
  • LGG_2
    LGG_2 Posts: 489 Forumite
    true.they only need to look at your account to see what is in it.
  • Can still access my account, both through Egg Money Manager and through Icesave itself.......did take a couple of screen shots after the transfers etc were stopped, so I should be ok when we can claim....
    'We are all in the gutter, but some of us are looking at the stars' - Oscar Wilde
  • I requested a transfer of the remaining balance the day before the brown stuff hit the fan. As we all know, these transfer requests never went through.

    After having made a number of calls to Icesave I was eventually able to access my account but it shows a zero balance. I was assured that eventually my account would show the balance of the failed transfer.

    However after several calls (at 30+ mins per time) I was eventually told that their IT department had told them they wouldn't be able to put this balance back into the account.

    I expressed dissatisfaction with this situation i.e. that I only had their word of this money but was told they couldn't do anything, send me anything because everything was frozen etc. This may or may not be true but I feel like staff at Icesave are just making things up as they go along, frankly.
  • janbanan wrote: »
    What kind of proof is a screenshot? Anyone could easily edit that in seconds.
    And if FSCS will cross check all balances, why would you send a proof of your balance?

    That's what I thought: but what systems will they be looking at? If it's the same that we have access to, then my account shows a zero balance (see post above). :eek:
  • Plasticman
    Plasticman Posts: 2,548 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Is it time to panic again, I can't keep up ;)
This discussion has been closed.
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