The Mystery Shopping thread - part 6

parkemitch

Nooo retaileyes is down for me and im just about to go to work, will they be lenient with times to send in results?

ThinkingOfLinking

RE has not been working all morning; I am sure they will be lenient. Some RE clients, however, automatically release assignments after a certain time; this has happened to me before.

leila1

It looks like the Pound shop now. :rotfl: :rotfl: :rotfl:

londonuk2008

Anyone else having trouble logging into Retail eyes - have a assignment this afternoon and trying to log in to get the details?

Zazen999

londonuk2008 wrote: »

Anyone else having trouble logging into Retail eyes - have a assignment this afternoon and trying to log in to get the details?

Yes, if you look at some of the other posts, there is an issue today.

londonuk2008

Thanks! Dunno how we are going to get the info off to do the visit...

ThinkingOfLinking

PM me; I may be able to help if you tell me who the client is and what sort of assignment it is!!

IlonaRN

Hello,

I'm new to MS and have just this week done my first ever assignment. It was for a pizza place for GAP. I did the assignment this week and did the report the same evening as well (took ages to get my scanner to work properly!).

I've received an email from them (arrived very late Sat night), which asks me to elaborate on the following: "The level of customer service you received from the staff members. Please provide details".

They go on to say that if I don't reply, I won't be paid (although they don't say how long I have to reply).

Should I just describe how the two people that served me acted? Whether they smiled or not? What do they mean my the LEVEL of customer service? Just good/bad/indifferent?

Sorry if it's a really stupid question, I've only just started this and really want to be paid so I'm not out of pocket on what should have been my first job!

shazam

HI RE not working for me...got a wine shop one for this afternoon, but have lost the notes and questioanire. if some one has it on pdf would they mind sending them to me via pm....my fault for being so forgetful. Thanks!!!

ThinkingOfLinking

Hi Shazam, I'll PM you but please edit the name of the store out of your post as it's something we don't do here; the MS companies don't like it.