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The Mystery Shopping thread - part 6

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Comments

  • Yep - had the baby with me - I'm a goner :rolleyes: I actually sent a covering e-mail to say I thought she was European (maybe Eastern). Not that that is an excuse for bad customer service but maybe that's the way they deal with customers????

    Can we get this racist off the boards?????
  • ruthiejane
    ruthiejane Posts: 1,217 Forumite
    I have 5 jobs in London from RE that apparently are only 11 miles from North Wales so perhaps the jobs are there but just been given to the wrong people. I have done one job for them today but other than that the same jobs have been showing for ages 2 for a dodgy pub and 2 I need to be on a ferry for!
    So your the one stealing all my jobs!! :p I knew there had to be someone else in the area! Whereabouts in North Wales are you? I am so sick of those London jobs showing...
    ilovefreegle.org - give it away don't throw it away :)
  • RJ, I sometimes do North Wales jobs; my family have a bungalow in Dyserth...so I can see all the ones in the area and do Llandudno, Rhyl and Prestatyn. But not that often.
  • josie
    josie Posts: 3,107 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    nads wrote: »
    Riskiest mystery shop I have seen in a long time... sad truth is I think it's genuine....

    ...you will be required to purchase a mobile phone (without a SIM card) and insurance for one year. The insurance MUST be paid in one go and not by monthly payments. The price of the telephone must be approx £200. Plus the insurance price approx. £100.

    Please DO NOT open the seal on the mobile telephone box. The box is to be returned in the condition it was bought. Please take a photo of the box and make copies of the receipts as proof before you return it and send these documents to me.


    After your visit you must return all the materials within 48 hours to our office via registered mail:
    § Telephone (in box & unopened)
    § Original receipt with specification which mobile telephone and which insurance was bought
    § Proposal form of insurance

    Please make a copy of the original receipt and of the proposal form and take a photo of the boxed up phone, and keep it as a proof of the visit! Please send these copies via email to me ASAP and I will have a cheque sent out that day via Special Delivery for the exact amount spent in store.


    Even weirder is in the almost two years I joined this company, I've never seen a job on their website let alone had an email for one!


    :eek: :eek: :eek: :eek:

    No way is that genuine!!!!

    Sorry for getting carried away, but how could that possibly be genuine???

    You buy a phone + insurance and then send it off with the receipts. You've got no phone and no receipt (only photocopies) and have shelled out £300 - I don't think so!
  • josie
    josie Posts: 3,107 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Well I had the stamp job from hell today. She actually refused to give me a receipt - that's right - refused.:mad: I bought a £5 saving stamp and she said "why do you want a receipt, you can tell it's for £5.00". I mean, seriously. Then she told me it was too late for her to get one from the computer and manually wrote me out one. No apologies, no smiles, no interaction, no goodbyes. Needless to say have marked her as a 1 so what's the bets GAP e-mail tomorrow!!! And they'd better pay up cause it's not my fault I didn't get a proper receipt.


    Ouch!! Must admit, that now that we can't buy currency, which would automatically generate a receipt, I always pay by debit card, so that again it automatically generates a receipt.
  • jonno1001 wrote: »
    Can we get this racist off the boards?????

    Can't think of another reason why she was so blunt - I tried so hard to get her to talk me and she wasn't having any of it - I've got a complex now - I'm not that bad a person!!!!!!

    On a good point though is that I did a survey with E Mystery Shopper for a department store and had to buy flowers. They came today and were absolutely gorgeous - filled two vases - they got top marks.
  • josie wrote: »
    Ouch!! Must admit, that now that we can't buy currency, which would automatically generate a receipt, I always pay by debit card, so that again it automatically generates a receipt.

    My first one I had to buy with a card but this one was to buy with cash or card - I'll know better next time!!
  • Becles
    Becles Posts: 13,184 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You should take that brief off the forum nads as it's against confidentiality and all that.

    It probably is genuine. I've done similar work for other companies and had no problems with reimbursement.

    Went out for a birthday meal on Tuesday (non MS visit). Someone has just released the same restaurant back onto RE with an end date of today. How annoying is that?!
    Here I go again on my own....
  • owlet
    owlet Posts: 1,510 Forumite
    Part of the Furniture Combo Breaker
    Well I had the stamp job from hell today. She actually refused to give me a receipt - that's right - refused.:mad: I bought a £5 saving stamp and she said "why do you want a receipt, you can tell it's for £5.00". I mean, seriously. Then she told me it was too late for her to get one from the computer and manually wrote me out one. No apologies, no smiles, no interaction, no goodbyes. Needless to say have marked her as a 1 so what's the bets GAP e-mail tomorrow!!! And they'd better pay up cause it's not my fault I didn't get a proper receipt.

    I had one of those at the beginning of Jan. I just sent them the handwritten receipt and put in a full explanation. I haven't heard anything from them so I presume it was ok. I'll see when the Feb pay enters the bank!
    SPC 8 (2015) #485 TOTAL: £334.65
    SPC 9 (2016) #485 TOTAL £84
    SPC 10 (2017) # 485 TOTAL: £464.80
    SPC 11 (2018) #485
  • owlet wrote: »
    I had one of those at the beginning of Jan. I just sent them the handwritten receipt and put in a full explanation. I haven't heard anything from them so I presume it was ok. I'll see when the Feb pay enters the bank!

    There's hope for me yet then. I attached the receipt to the assignment so at least they have some proof!!
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