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Postal Charges

13

Comments

  • custardy wrote: »
    oh no dont do that,have you tried paying via paypal instead
    so go in and put in the auction details,may give you the option
    theres on way i would pay after auction inflated P&P

    Thanks for your advice again however even paying through paypal does not give me the option of deducting the extra postal charges. now I am stuck, the seller does not respond to my e-mails, I cannot believe that I am having so much trouble over a bag of crisps ( I live in France by the way) it would seem that the only option is to pay the overinflated charges, which is very unfare.
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Did the seller quote £3 for France, or just UK?
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • The seller quoted £2.50 for England, £3 for Europe and £3.50 for rest of world,
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    theres no way i would pay extra
    if the seller refuses to contact you(i would allow a week) then i would neg,report to eBay and move on
  • SPEAKING as an x powerseller and in x seller on ebay postage charge is all very well but for the ordianary joe posting you something it isnt ,i will give an example i bought, well before i bought it was thinking about it , a vase price £490 i would retail it at £950 via my high street shop the postage charge was £4.50 from what i see on this forum and many others, that does not ring alarms reason ah well if it arrives broken i will put a claim in,(if thats right or not is up to the individuall) i treat people how i wish to be treated my self and fair enough if people out there have got the time to mess about doing all that and are happy to run the risk of loseing there money as paypall is most definatly not the answer if the buyer refuses to play ball its up to them .
    Any way i contacted the seller who had sold around 123 items mainly small value items around £30 mark i asked was the postage correct? she said yes , i asked how was the item going to be packed? in a large box and wrapped in bubble wrapp and sent out next day delivery signed for ? i pointed out bubble wrapp would not be good enough, her postage charge in general were not correct and pointed out to send the item out properly wrapped and secure and with a next day courier her postage charge should be in the region of £20.she thanked me for this and added some one had emailed her and said her postage was to dear?, now every one out there says well it would be her fault if it got broke CLAIM CULTURE KICKS IN AND WE ALL PAY FOR THAT IN THE END,and my answer yes it would be but that does not make it right does it if people think postage is wrong as them how they are going to pack it etc etc instead OH I CANT BE ARSSED CLAIM CULTURE, many who sell on ebay are joe blogs if you have a bit of knowledge pass it on thats my view cuts out a lot of hassle , any way i drove the 80 miles and picked up the item i wouldnt trust a courier after the odd bad experiance .
    ebay postage is about packing as well people only think about the postage not the packing why? again claim culture and laziness . when i buy on ebay i look at the seller from feed back to how much they are chargeing for postage it all matters before i place a bid if more people thought before pressing the button im sure a lot of disputes and claims would not need to take place as i said we all end up paying in the end , be a good decent person if you think some one has got it wrong tell them instead of looking to the claim culture.
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    wheres the claim?
    the seller has changed the postage after the auction and made no contact with the buyer
    all the buyer wants to do is pay what they bid
    people choose to sell,they choose what to charge
    given the seller lists for postage globally then it doesnt sound like a new seller
  • custardy wrote: »
    wheres the claim?
    the seller has changed the postage after the auction and made no contact with the buyer
    all the buyer wants to do is pay what they bid
    people choose to sell,they choose what to charge
    given the seller lists for postage globally then it doesnt sound like a new seller
    There isnt a claim just adding another view to postage charges as for altering the postage charge with out notice dont pay, i had a seller tell or try to tell me how much discount for multiple items i was going to give her and she altered the invoice.didnt get it though.
  • petrafyde
    petrafyde Posts: 354 Forumite
    Hi,

    Sorry if I'm double posting anyone.

    Speaking as someone who used to sell and buy a LOT on eBay, it IS allowed for a seller to reasonably increase postage charges after auction end.

    Going from £3-£6 seems a bit extreme, but some people really don't weigh things first to get an idea of the cost. I'd suggest if it isn't already sorted out, email the seller - advise you're surprised by the rise in postage cost but you appreciate it may be heavier than they anticipated and you're going to pay it on the understanding they refund any difference.

    If they're basically scamming you for more money because the auction didn't achieve the money they wanted for the item - report them to eBay and make sure you tick the lowest settings when it comes to their performance. Aside from anything else, low ratings mean they come further down the eBay searches and less people will see them in future. HTH
    No chocolate, cosmetics or clothes to be bought before xmas day 14! ~ NPower eBay target £541.67
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    petrafyde wrote: »
    Hi,

    Sorry if I'm double posting anyone.

    Speaking as someone who used to sell and buy a LOT on eBay, it IS allowed for a seller to reasonably increase postage charges after auction end.

    No, sorry, it really isn't, unless the buyer requires you to revise a postal charge (eg. you didn't show a price for posting to Australia on your listing, so you have to add the correct price after auction end)

    Ignorance of the true price of postage is no excuse for surcharges after sale. I have been selling for a few years myself, and I don't recall a time when this was ever acceptable.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • petrafyde - I am pretty sure you are quite wrong! Its against Ebays rules to change an agreed postage after the auction end. The OP does not have to agree to any surcharge, no matter the reason, if she doesnt want to. She would be within her rights to report the seller too.
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