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Easyjet throwing woman off flight for 'abuse'

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Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I went through a budget flight recently,easyjet i think, and security asked me to go into a curtained cubicle because i was "beeping".

    As us ladies know,the metal wire in our bras can sometimes set off their scanners (together,it turned out with metal-covered buttons on my blouse). They couldn't have been more polite and I volunteered to lift up my top so they could check if this was the case.They didn't demand it,but were unfailing polite and sensative of how this might have bothered me (it didn't,they were just doing their job!).It's a difficult job,even more so if people get stroppy.

    However, I did once see a security guard in italy emerge from his office putting on a pair of rubber gloves-I suppose that's their idea of a joke?
  • darich
    darich Posts: 2,145 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    inchinga wrote: »
    Step by step:
    • The woman gave up her crackers...
    • We (the public) didn't see her arguing about taking the crackers so have only the airline workers say so that she was aggressive.
    • The only time we see her is when she is arguing with the manager at the counter, when she is understandably upset and stressed because she has been denied her flight.
    • They took her money to provide a service. They decided not to provide a service and didn't refund her money because of hearsay evidence.
    I see something horribly unfair here. Who knows, maybe the flight was overbooked and that is company policy - pick a fight with a passenger to bump them off the flight.

    Step by step
    • she threw her crackers onto the counter and either hit or narrowly missed an employee.
    • No need to see any other footage of aggressive behaviour - the cracker throwing is evidence enough.
    • they took her money but she didn't maintain her end of the bargain by behaving in an adult and responsible manner. What would she be like after drinking on the plane????
    What to remember here is not whether the employee was struck at all but the fact there was an intention or a deliberate act that could have hit the employee.
    If someone swings a punch at you, or lunges at you with a knife, but misses are you saying because there was no contact it's ok?

    I'm sorry but if an adult behaves that way after being told of the rules and consequences then they don't deserve to fly.

    I didn't see the program and I'm going on the posts above.

    I'm all for idiots like this being refused a seat - it makes flying safer and more pleasant for everyone else.

    EDIT : aren't crackers regarded as explosive devices and not permitted on planes anyway? If so, it's another reason for refusal

    Keen photographer with sales in the UK and abroad.
    Willing to offer advice on camera equipment and photography if i can!
  • Reggie_Rebel
    Reggie_Rebel Posts: 5,036 Forumite
    Two choices

    1 - Let a loon fly and put a plane full of passengers and your crew at risk.
    2 - Throw the loon off and everyone else is happy.

    In this day and age you have to be either living in a cave or monumentally stupid to try to get on a flight with a box of crackers.

    Am I the only one wondering if the OP was the passenger?
    It's taken me years of experience to get this cynical
  • flowerscotland
    flowerscotland Posts: 16,846 Forumite
    10,000 Posts Combo Breaker
    crackers are not allowed reggie, i read it recently before going on hols.

    well done easyjet :T
    Little Miss Sparkles :A

    Team Reem - August '11 :cool:
  • andyrules
    andyrules Posts: 3,558 Forumite
    To be fair, if you cannot prove what is inside an item when asked then they have no choice but to open them - do they ever give your items back? Once inspected I don't see why not. This has to be expected now and it's more thanks to our 'home grown' terrorists than officious airline staff.

    Just imagine if those crackers didn't contain silly little toys...

    We would all be asking how they got through...

    just noticed, they aren't allowed anyway - like many historically and usually innocent items - we can't be too careful.
  • Saint_Chris
    Saint_Chris Posts: 3,876 Forumite
    i took crackers on board the other week

    spead them with a bit of butter, slice of cheese, and bit of branston

    put them in my see through bag, and all was ok, infact all came out of the tunnel in tact
  • sdooley
    sdooley Posts: 918 Forumite
    You don't have to actually hit someone to be guilty of assault. Just swinging a punch, squaring up to them etc is enough. OK this woman probably wouldn't be charged as it doesn't sound like a very serious offence but easyjet are within their rights to bar someone threatening from a flight - especially if they are unable or unwilling to accept that letting what can be used as a sparking mechanism (cracker bangers) onto a flight is a bad idea.
  • Saint_Chris
    Saint_Chris Posts: 3,876 Forumite
    and they wonder why SOME kids today are rude and agressive

    and want all there own way
  • Good, I'm glad she got bumped off the flight. Some people need to be taught a lesson in manners and the fact that the customer is not always right.

    I work in a call centre at the minute and was called an effing sl** by someone the other day. He wanted a cruise holiday. I told him he would be better suited spending his money on anger management counselling and told him never to call again. My manager backed me all the way. When I worked in a shop I was threatened many times with physical violence by people who think getting assertive (read aggressive) will get them their refund/compo/free cancellation etc. It's all very well "consumer revenge" but very often people think us service employees have to kneel down and kiss their wotsits because they "pay our wages".
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ..that must have been a very upmarket cruise then?..no..
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