Royal Mail Surveys

little_monkey

Star wrote: »

Does anybody know the answer to this question please: if you have a smart item to post, but all the smarts in stock are showing as awaiting stock check (as opposed to ready for use). Should you still put one it, or leave it out?

If you have a SMART, which is listed as awaiting stock check or ready for use, you may use this in any item, as long as your verify the code of the SMART you used. You will need to click on the test item to prepare it ready for posting and then select the SMART you wish to use from the drop down list.

For your information, SMARTs are allocated to items each Thursday for the following week. If you look prior to Thursday, no SMARTs would have been allocated yet for those items. If after a Thursday an item indicates it requires a SMART but none have been allocated, please select one yourself by clicking on the item.

Please do not seal the envelope, until you have placed a SMART inside


p.s. This answer is in the FAQ's on the survey website;)

luckycharlie

lannyloo wrote: »

Same here. Just received the pack to start misdelivery next week. Think this is about my 6th one and never had anything misdelivered.

Have I still got this wrong? Do we not have to enter everything that is delivered not only misdeliveries ?

blackmidnight

luckycharlie wrote: »

Have I still got this wrong? Do we not have to enter everything that is delivered not only misdeliveries ?

but all you have to enter for things that are correctly delivered is the number of items you receive in the post - so each day I put in a lot of '0''s as I never get more that about 6 items and as I'm always in none of them ever get doorstepped

WEEGIE

blackmidnight wrote: »

but all you have to enter for things that are correctly delivered is the number of items you receive in the post - so each day I put in a lot of '0''s as I never get more that about 6 items and as I'm always in none of them ever get doorstepped

I think you are meant to leave it blank if you don't get any mail that day rather than put '0's
I have had doorstepped items even when I am in.

nunnygirl

Never seems to be anything misdelivered to my house as it was brand new when we moved in :T

blackmidnight

WEEGIE wrote: »

I think you are meant to leave it blank if you don't get any mail that day rather than put '0's
I have had doorstepped items even when I am in.

well it says ten's hundred's extra... ? I've had mail everyday though

lannyloo

Looking at the info sheet that came with my misdelivery pack today, if you have no information to give, ie not received mail that day or no misdelivered mail, leave the boxes blank, so dont use 0's

lannyloo

luckycharlie wrote: »

Have I still got this wrong? Do we not have to enter everything that is delivered not only misdeliveries ?

Yes, on Form 1 you enter how many letters you got that day, if you didnt get any letters, leave it blank.

If you got misdelivered mail (name and address incorrect) then you mark that down, and then include the information on form 2.

WEEGIE

lannyloo wrote: »

Looking at the info sheet that came with my misdelivery pack today, if you have no information to give, ie not received mail that day or no misdelivered mail, leave the boxes blank, so dont use 0's

That is exactly what I was trying to say, but I think it came out unclear.

blackmidnight

I get what you're saying but on the Form 1 - using your data collection forms correctly it shows that if you have two items you fill it in my putting 002 in the boxes so everyday I've been putting in 0002, 0006 etc.. into the first collumn and leaving the rest blank. that's what I meant by '0's