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REFURBISHED MD41800 PPC250 £ 129.00 (Sat Nav PDA) [CLOSED]

12357

Comments

  • fergee
    fergee Posts: 86 Forumite
    Part of the Furniture Combo Breaker
    just ordered mine so lets hope it arrives as it seems like a really good deal
    :coffee:
  • BFG_2
    BFG_2 Posts: 2,022 Forumite
    jackalsb wrote:
    How much is the delivery charge?

    About £3.50.
  • Anyone else having problems with delivery ordered mine on the 29th... Still Nothing recieved :( hoping it turns up tomorrow, can't seem to get any email response from them and their telephone helpline says they can't deal with internet orders as they are a separate part of the business
  • BaBa
    BaBa Posts: 98 Forumite
    mnorton_uk wrote:
    Anyone else having problems with delivery ordered mine on the 29th... Still Nothing recieved :( hoping it turns up tomorrow, can't seem to get any email response from them and their telephone helpline says they can't deal with internet orders as they are a separate part of the business

    Looks like you've not received the letter that I assume you should have. I'll explain.

    I too ordered on the 29th, along with two colleagues at work (all seperately).
    On Friday we all received a letter stating that '....the standard authorisation procedure on the credit card returned a code to our system that we do not recognise.' Even though we all had the amount shown as authorised on our online cc statements, so it clearly had been authorised by each (different) cc company.

    The letter went on to state that '....we ask that the holder of the card used to pay for the purchase sends us an image of their passport or driving licence to establish identity, plus a signed letter accepting all costs related to the order'.

    We all phoned the manager who'd signed the letter (whose phone number and email address I'll PM to you) and questioned why the cc company had authorised, yet medion were making these unusual requests. He said it was purely for Medions purposes in order to prove that the order was authorised by the card holder. I had assumed that everyone who ordered had received this same letter, as we three had even though our orders were random and seperate, and our delivery home addresses are hundreds of miles apart.

    Bottom line though, if you contact the guy whose details I've sent you and ask what he requires in order to process your order it should be on its way pretty soon.
  • Sk8lly
    Sk8lly Posts: 41 Forumite
    Hi, I have also ordered one but heard nothing, My status says order completed is this the same as yours?? If so can you forward me this guys details thanks.
  • BaBa
    BaBa Posts: 98 Forumite
    If your order is saying completed then it should be processed and on it's way anyway; mine was 'open' until I contacted them.
  • jackalsb
    jackalsb Posts: 86 Forumite
    AAGGGGGHHHHHH new card just arrived and it is no longer there. :(
  • garichd
    garichd Posts: 150 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    HI BaBa,

    Can you please PM me the contact number of manager. I haven't received my order as yet and their customer service department says they don't know anything about Internet orders. Sent email to them and no reply's.

    garichd
  • Sk8lly
    Sk8lly Posts: 41 Forumite
    I Got an email from Medion today, Said my order had been sent to dispatch and should be with me in the next 3 working day :)
  • No longer showing on site. Presumably all sold out.

    Its gone but was it any good?

    :xmassign:
    Home is where the heart is and where your wallet gets a battering
This discussion has been closed.
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