18866 connection charge to 4p (merged)

ginger_nuts

Edinburghlass wrote:

HC have a look at the sticky here about the Orchid Dialler as an MSE user you will get a 20% discount and I can certainly recommend their customer support.

They will programme it for you for I think a £2 charge or you can programme yourself.

They no longer charge the £2 fee for the initial set up

ginger_nuts

orchid customer service are excellent . I bought a v4 dialler for my parents but I could never get it to "phone home " from my parents house .(problem with line at parents house not with dialler ) Orchid have sent me another two V4 plus diallers and now a ranger phone to try .Some off these have to be returned but orchid say they are in no hurrry .They have only been paid for the origional V4 dialler . I will try the ranger phone today .
They actualy joked I might go on MSE and say there products are rubbish .

Capyboppy

My problem is this: how do I educate a husband and two teenagers to use the right prefix?

I have cut out an oblong piece of paper, with the prefix numbers in bold, and the times of day next to each one, and sellotaped them to each handset. That way even if they momentarily forget, they wonder what the bit of paper is stuck to the phone, and that is enough to remind them. They still ask me though if I am around, rather than plough through the written/typed blurb I have wrote out. Oh well, seems I will have to do it again, minus the 18866 now they have put their connection charge up :snow_laug

HC_2

I looked into the Orchid dialler, but I have three digital cordless phones connected to a base downstairs, and two 'normal' phones upstairs.

I explained this to Orchid in an email and their reply said, "Thankyou for your enquiry, it is always difficult for us to say from here how many diallers you will need to ensure that all calls are prefixed, one dialler will prefix your digital phones, but you will probably need additional diallers for the phones upstairs. If you are going to use Time/Day routing we would recommend that you use a V4+ dialler."

I'm not sure that I want to spend £30 or £45 on diallers (less a 20% MSE discount), as it will take me a long time to make that back up in savings - our overall phone usage is not that high.

I think Capyboppy's sticky labels are going to have to be the answer!

Thank you, everybody, for your help!

ginger_nuts

Capyboppy wrote:

My problem is this: how do I educate a husband and two teenagers to use the right prefix?

I have cut out an oblong piece of paper, with the prefix numbers in bold, and the times of day next to each one, and sellotaped them to each handset. That way even if they momentarily forget, they wonder what the bit of paper is stuck to the phone, and that is enough to remind them. They still ask me though if I am around, rather than plough through the written/typed blurb I have wrote out. Oh well, seems I will have to do it again, minus the 18866 now they have put their connection charge up :snow_laug

I read a post on here sometime ago .The poster said if her children forgot to dial 18866 or 1899 she would charge then for the call .if they dialled the correct number she didnt charge .

HC_2

Ooh, I'll try that. Might enjoy it too!

Heinz

ginger_nuts wrote:

I read a post on here sometime ago .The poster said if her children forgot to dial 18866 or 1899 she would charge then for the call .if they dialled the correct number she didnt charge .

Yup. That was (is) my daughter.

She started that system with her 3 kids when 18866 was 1p connection & 0p/minute and has continued it through to today.

I've advised her about 1899 now being cheaper but I think she's just happy to have 'educated' the sprogs and won't change.

redux

HC, why did you spend money on having so many phones?

I'll get my coat

cut up Post-It note here too :xmassmile

Capyboppy

read a post on here sometime ago .The poster said if her children forgot to dial 18866 or 1899 she would charge then for the call .if they dialled the correct number she didnt charge

Gee! I must be blessed with an angel, my teen always asks if she wants to use the phone!

HC_2

redux wrote:

HC, why did you spend money on having so many phones?

Because I have a large house and am lazy enough to want a phone nice and near me when it rings And also I work from home.

redux wrote:

Gee! I must be blessed with an angel, my teen always asks if she wants to use the phone!

Mine too. I have 15-year-old twin girls who wouldn't dream of using it without asking. But it would be useful if I don't have to yell out, "Don't forget 18866" (or 1899 etc) each time. And anyway, my husband is worse than the girls! But I am resigned to the sticky label method and will be getting out my felt-tip pen any minute.