Golden Britannia Penny

CARDIFFSAVER

The day after I received my Penny I phone them up and cancelled any further coins and asked them to send me a confirmation letter which they did with no bother also I have not received any more coin so as far as I'm concerned they were friendly ion the phone and cancelled with no bother which I think is all you need from a company

waptext

i just got a reminder for the £19.95 for the thrupenny bit they sent me i never asked for , they sent me a returns sticker for postage return but i'm gonna phone then tomorrow on the freefone number asking for a proper stamped addressed envelope and expenses to go to the post office by taxi and costs

fiddlesticks1

It's difficult to get conned when the amount is so low, £2.50. But if you ask a coin expert the value of the coin and if it really is what it is said to be '24 carot gold' or 24 carot gold plated' that's a different matter entirely. They can get away with advertising loopholes through missing out important words. This way they are not conning anyone, legally are they.

waptext wrote: »

so far i have recieved a 24 carot gold 1967 penny and paid them £2.50 , i ain't been done yet , a lot of suckers keep buying the more and more expensive coins thinking they are getting a good deal and an investment , most people on here are wise and wont be suckered in , i'm not going to be buying any more from them and if they send me more coins they can come and collect them or send me the post and packaging costs my time as well as a taxi fare and a tip to go to the post office . I'm just wondering which more coins i'm going to get , a bit excited to be honest , i don't feel done

gray66

Heres what you do;
Apply for coin, pay the postage of £2.50, return the other coin which will cost you just over £5 special delivery next day guarenteed, tracked, signed for, the works. Do not return registered post as they ask. For a fiver cover your back. The next bits easy. When the next coin arrives don't sign for it. Tell the postman that the person named on the envelope is 'no longer at this address'.
Be sure he pens this on the front of the package. Trust me , they won't send anymore.
If you do sign, and recieve the next coin on 30 days approval, you will cop for the return postage again, so don't.
By the way, check out ebay for these so called valuable coins. Quite a few on varying in price from £19.99 to £49.99. The one thing missing being any bids!

alan090179

I have ordered and recieved this item and so far all of the following coins.
There is no obligation to buy further coins in the series and all you have to do is phone them as soon as you recieve your free penny and cancle the other coins in the series.
If you read the description of the coin it does say that you will be able to view the rest of the coins in the collection with out obligation...you cant view them with out having them delivered...so the answer is simple enough, recieve and cancle any further viewings.
I have also taken them up on a few other offers that they have given me, my only qualm about the london mint office is that they seem to have difficulty in getting some of my orders right, but apart from that...there has been no problems.

jo_951357

When I filled in the application form (I cant remember where I got the form from) I'm sure it did not say that I had to buy another coin in order to get this one free. I have just received my 'free; Golden Britannia Penny, BUT they also sent me a Golden Thrupenny Bit and charged me 19.95 .I called to query this and she said all the adverts stated that you had to buy the Golden Thrupenny Bit at 19.95 to recieve the Golden Britannia Penny free. I am sure it did not say this anywhere. If anyone knows the link to the form please let me know so I can check this for myself. Although I can return these coins at no charge I am still angry. Martin - Help!!

Tibbs21

I have read this forum and others online as I have been caught by this company too.

I liked the look of the Penny, and thinking it was the Royal Mint, called them to order. It was not clear at all to me in their ad or on that phone call that I would be getting further coins 'on approval'. Well, I got the Penny, but also a ThreePence piece, and an invoice for it. Not wanting it, it was poor quality, I put it back in the envelope and posted it back. My stupid mistake - I put in return post not Special Delivery which would have shown in the Post Office's records that it had been recieved back by them. I believe it is encouraged that you neglect to do this, as they include 'Freepost' envelopes for returns...

So now we get to what I believe is their business. It is simple - without proof of postage they can legitimately say they never received your returned coin (whether thay have or not) - and keep reminding you to pay for it, oh, and keep increasing your bill with 'admin costs' and 'late payment costs', and threaten you with legal action, and I understand others have had debt collector companies contact them.

Others on here have claimed the coin on-appoval is 'unsolicited' and thereby they cannot charge you for it, it can be considered legally 'a gift' from them. But of course this company has covered that, it is not CLEAR, but they do say at the outset that further coins will be sent out on approval, I accept that, and I think you're in for a lot of bother if you stick your head in the sand and 'leave it' till you hope they go away, all the while they can legitimately increase your bill with late charges.

So I bit the bullet - I phoned them today and paid off the now £35 (started at £32 3 weeks ago) for a coin I didn't want and no longer have.

BUT I also told them when calling that I was RECORDING the call, to which they agreed. (as I understand it as long as someone is told at the outset and this is agreed by them it is fine to do). I asked if they had the returned coin yet - of course they said no. So I paid the amount by credit card (so my records will show payment). I then asked them to confirm that no further coins were 'on their way' to me and that no further coins would be sent, and no further marketing - in fact not a single thing would ever come to me again from them, our 'relationship' was over. They confirmed this several times in an 8 minute call (btw use the 0800 0370 259 number which they answer quicker). I asked for an email address to confirm with them all this had been done, they gave me [EMAIL="customercare@londonmintoffice.org"]customercare@londonmintoffice.org[/EMAIL].

After the call I emailed them to reitterate all that I said and ask them to confirm that they will reimburse my costs when the coin arrives with them (BUT - and this goes for postage costs too - really I would write this off as these people are not going to pay these back to us imo...good luck if you think otherwise...).

I also told them that if they send any further coins out to me 'on approval' - expecting me to pay Special Delivery to return them at £5 a pop (for which I expect never to be repaid), because otherwise they will always claim they have not got them back and still charge me - OR face being charged an ever-increasing bill for them if not returned - that I would take all my correspondance with them, including the recorded phone call, to Trading Standards and the BBC's Watchdog. I will have no hesitation in doing so.

I am keeping this factual to avoid having it removed as 'Abusive', but you can probably tell what I think of these people. I hope you are not caught out by them like I was.

BTW, on a blog like this you needn't trust positive comments from those contributing at face-value - I have no doubt that there are companies who counter whats being said about them by registering and leaving positive feedback - you can often spot them as their comments are quite vague - 'Yeah, I've had lots from them and never had any problems - its simple just follow what they say'...etc etc

I feel extremely sorry for the elderly people who have been taken in by this and not known what action to take.

suzymc68

I recently sent off for the 'free' Britannia Penny for my 11 year old son. When it arrived it came with another coin, a Thrupenny bit, and I was advised that this would cost £29.95 if I wanted to keep it. Obviously I didnt want it and tried calling the London Mint to find out where I had to return it to. After hanging on the phone for 30 mins, I decided to send an email. The reply I got stated that I had to take it to the post office and get a receipt for the returned item. Not living too near to a post off and being at work every day made this difficult so I decided to send the cheque for the £2.50 postage in with the same envelope as the coin. Surely then if the cheque was cashed then that would mean that the envelope had been received?? I have today received a request from the London Mint Office for £29.95. I phoned them up, spoke to a lady called Jennifer, was told by her that the parcel had not been received by them. I got very irate when you kept saying the same thing over and over again when I tried to explain that the cheque that was cashed was in the same envelope as the coin!! Jennifer said that because I was getting a little worked up, she could end the call whenever she felt it was necessary and for me to 'lose the attitude'. Anyway, after speaking to the Team Leader I am now in the situation where I have to email her the order confirmation so she can prove to me that it stated that the other coin would be sent with the Penny. Please could anyone help me with this and advise a way round it??