E platinum plus ???

ElkyElky

beckyk wrote: »

YES THATS RIGHT I AM A LADY YOU WERE THE ONE TO START ON ME. YOU ARE THE ONE THAT NEEDS TO GROW UP. FOR YOUR INFO IM NOT ON BENEFITS I HAVE A JOB. I DON'T TAKE PLEASURE IN HURTING PEOPLES FEELING OR POINTING AT THEM WHEN THEY MAKE A MISTAKE BUT THEN THATS WHY I HAVE FRIENDS AND YOU DON'T.

I was giving you advice you trollop. Your a lady? I would never guessed by the way you're conducting yourself.

It's nice to see you using correct grammar and spelling. Well done, theres a nice big shiny gold sticker coming your way if you keep up the good work. :rotfl:

beckyk_2

elkyelky wrote: »

i gave you advice, which you asked for. What else do you want from us?

You caused your problem, not us.

excuse me but what sort of advice did you give me. You basically told me it was my fault for not reading the terms. Thumbs up great advice. Not!!!!

ElkyElky

beckyk wrote: »

excuse me but what sort of advice did you give me. You basically told me it was my fault for not reading the terms. Thumbs up great advice. Not!!!!

That's right. It is your fault, it's your fault for giving them your debit card details and it's your fault for being too ignorant to comprehend the words in the terms and conditions. No one forced you to apply for E-Platinum.

Truth hurts. I'm not here to make you feel better, I tell it straight. If you can't handle that then I suggest you move on.

beckyk_2

Right Alky Alky this site is to warn people of scams and maybe get a bit of advice you obviously haven't grasp that, !!!! happens isn't advice the company took out six payments from my fiancees account against her will and after she had cancelled the agreement. So if I was you I would get off your high horse and stop trying to overpower young females your obviously over compensating for something wee sacs.

ElkyElky

beckyk wrote: »

Right Alky Alky this site is to warn people of scams and maybe get a bit of advice you obviously haven't grasp that, !!!! happens isn't advice the company took out six payments from my fiancees account against her will and after she had cancelled the agreement. So if I was you I would get off your high horse and stop trying to overpower young females your obviously over compensating for something wee sacs.

I had a little giggle while reading your message.

Firstly, the payments weren't taken against her will, she agreed to it when she applied. She agreed to be bound by the terms and conditions by hitting the Apply button. Is it truly that hard to comprehend that? I don't think I could rewrite that in to a way she would understand (unless of course I use "baby talk").

As for your over compensation comment... typical chav-like behaviour. :rotfl:

beckyk_2

Try to read this properly she applied online and was told she would be charged £39.99 for this service the company then took 3 payments of £39.99 out of her account, comprehend so far she waited on the phone for 30 mins to finally be connected and was told that she can cancelled no problem and would get a full refund then she check her bank and instead of refunding they took another 3 payments you tell me where in the small print they say they are going to do this i can understand being ripped off for a joining fee but cant understand 6 joining fees within 1 week of joining and in between cancelling. do you understand why they would take six payments in one week as it is obviously acceptable to you.

ElkyElky

beckyk wrote: »

Try to read this properly she applied online and was told she would be charged £39.99 for this service the company then took 3 payments of £39.99 out of her account, comprehend so far she waited on the phone for 30 mins to finally be connected and was told that she can cancelled no problem and would get a full refund then she check her bank and instead of refunding they took another 3 payments you tell me where in the small print they say they are going to do this i can understand being ripped off for a joining fee but cant understand 6 joining fees within 1 week of joining and in between cancelling. do you understand why they would take six payments in one week as it is obviously acceptable to you.

Has she contacted them again regarding this? The £39.99 should have only been taken once so obviously there has been an error. If they still do not refund, then report it to the bank.

beckyk_2

That is why she is so aggrieved we have a young family and £240 is alot of money to us, so i would appreciate if you wouldn't harp on about reading the terms and conditions as she actually did and they have overcharged her as of contacting them they are conveniently closed over the weekend which is when they take payments out the bank and now she has closed the account down am not sure how they are going to refund her as I am on willing to give my details to these crooks.

TFD_2

beckyk wrote: »

they are conveniently closed over the weekend which is when they take payments out the bank and

Payments cannot be taken out of a bank account on a weekend. Ever.

ElkyElky

beckyk wrote: »

That is why she is so aggrieved we have a young family and £240 is alot of money to us, so i would appreciate if you wouldn't harp on about reading the terms and conditions as she actually did and they have overcharged her as of contacting them they are conveniently closed over the weekend which is when they take payments out the bank and now she has closed the account down am not sure how they are going to refund her as I am on willing to give my details to these crooks.

Why on earth would be signing up for something like this anyway? They charge you each month for being a member, not to mention their products being very expensive. I don't know how much success she'll have contacting the bank but E-Platinum should refund these charges.

She should try opening a catalogue account such as Littlewoods or Kays.