Avon Hints and Tips (Part 2)

lyndsey80

I have a return from a customer. It's the big colour eye pencil. It snapped in her bag, which isn't good!! I have just delivered her next order and taken £5 off total, she is one of my best customers.
I can't find the invoice for the campaign (I must get my paperwork in order!!) and I don't know what the cost is to me. I reached HOV on that order, I can't see it on the website, it only says what items I got and not the cost. Can anyone help please?

lyndsey80

S'ok. found it!!!!!

sazmeister

Is there a way to get more territory without going through my ASM? i e-mailed her what must have been about two weeks ago i think asking for more, and she hasn't even replied.... just wondering if anyone could help me here ... i'm quite an impatient person =]

lyndsey80

You have to go through your ASM as she knows what roads are taken I'm afraid. I'm lucky my ASM is fab and always responds within a day or 2, from the sounds of it a lot of them don't seem to be quick at responding. She may be on holiday??

sazmeister

lyndsey80 wrote: »

You have to go through your ASM as she knows what roads are taken I'm afraid. I'm lucky my ASM is fab and always responds within a day or 2, from the sounds of it a lot of them don't seem to be quick at responding. She may be on holiday??

that's true... i'll give her another few weeks and if not i'll try again haha she'll get fed up of me pestering her

Elliebee_2

lyndsey80 wrote: »

I have a return from a customer. It's the big colour eye pencil. It snapped in her bag, which isn't good!! I have just delivered her next order and taken £5 off total, she is one of my best customers.
I can't find the invoice for the campaign (I must get my paperwork in order!!) and I don't know what the cost is to me. I reached HOV on that order, I can't see it on the website, it only says what items I got and not the cost. Can anyone help please?

I'm glad you found it without tearing out too much of your hair , but did you realise that if you go into the returns section, call up 'all available invoices' you can then do a search. It's best to put the absolute minimum in the search box, ie 'pencil' as too much info just confuses it

My apologies if i'm telling what you already know, but the information might help someone else.

sammy85

:hello: hey everyone, iv been reading up on your avon stuff for a few weeks now and decided to give it a go.my asm came to see me friday n got me all set up.
i put cats to about 35 houses today,one is my friends mums house so hopefully get an order there lol.and i think im gunna be cheeky and try the shops that are near my shop where i work, a few clothes shops so lotsa women about!
ill keep reading all your tips tho.i put a special offer of a freebie if they spend over £20 so hope that gets some good sales.plus i got like 4 huge houses and the vicors house!! have to wait and see.im collecting the cats weds.

thats what i wanna know actually...how long do you usually leave the catalogue with the customer?my asm said to only leave for 2 days...this seems not enough time?

Aesop

Hi Sammy, welcome and well done on signing up.

I only leave my books 3 days. The reason being in my area, a lot of people don't want them, and they tend to leave them out straight away. So to stop books going missing or being put in the bin, I walk around and anyone that has put them out early, grab them straight away. Some of my regular customers have asked to keep the book longer, but that's fine with me, as i know they will place an order. The longer they have the book, the more they will look at it.

Elliebee_2

A tip for getting the last dregs out of anything in a soft plastic tube:

Take a tight hold on the flat end of the tube, then flick downwards as hard as you can (hopefully the tube doesn't fly across the room and attack the cat :eek:). Been using my, apparently defunct, facewash that way for the past 10 days.

CruelKaren

Well spoke to soon on my orders
I recieved mine this morning and one of the girls overnight bags the plastic wrapping was all torn :mad: but that would have been fine, except it is all dirty too and the woman who ordered it has spent almost £60
So have had to order and immediate replacement.
Luckily the woman has requested that I don't deliver her order till next week as she doesn't get paid till then.
So hopefully it will be through in time.
For the return, because it came as a single unit ( I had 2 boxes and the 2 overnight bags ) do I just stick on the returns label to the wrapper ( thats left on it )
or do I need to stick it in a bag or something?
I am just going to give it to the guy when he delivers the replacement, unless it comes via royal mail.

Everything else was there thank god :T