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Dell 19 inch TFT monitor £131.60 delivered (merged) [CLOSED]

1454648505154

Comments

  • nanjo
    nanjo Posts: 199 Forumite
    Hi all,

    I have finally received the monitor from Dell yesterday , after they messed up the kettle lead + CD rom. (only one day delayed) .

    :beer: thank you very much OP
  • ned87
    ned87 Posts: 29 Forumite
    Not at home last week so-against better judgement- had to defer promised delivery for Tuesday untill today. Arrived to find CD hanging out of broken box plus note 'other damaged box returned to Dell'. Delivery tracking showed as complete order delivered Tuesday.

    Abandoned all hope - reached for bottle/pills/noose.

    Knock on door mid-day. Man with E196FP.

    Nice monitor. Expect that I shall make full recovery providing no further dealings with Dell on whatever continent.

    :xmassign:
  • Joints
    Joints Posts: 378 Forumite
    How come so many people are suicidal over these monitors? It's just a screen...
  • I have another pdf file coming on the 24/01/2006 getting the day off!!!. :rudolf: :rudolf: :rudolf: Coming very slowing


    If people cancel their oringnal orders I sugest email: Anuradha_Gudimella@Dell.com and ask
    DELL // raised a fresh order
    DELL // open you a new window
    BANK // Then you need to contact your bank
    BANK // Open that window for Dell because you have cancel the order.
    DELL // After a week you will have a new pdf file.
    DELL // Bitter luck should have your new 19" monitor
    :xmassign:
  • biglugs
    biglugs Posts: 2,945 Forumite
    1,000 Posts Combo Breaker
    I am STILL awaiting my replacement for my E196FP which is bust - still "in production" as of 13 December. Looks like there are no spare monitors out there to replace this - anyone know how best to proceed? Do I have any legal threat to make Dell do something or is it just tough if you buy something that doesn't work and Dell can't repair or replace it?
    You don't get medals for sitting in the trenches.
  • biglugs wrote:
    I am STILL awaiting my replacement for my E196FP which is bust - still "in production" as of 13 December. Looks like there are no spare monitors out there to replace this - anyone know how best to proceed? Do I have any legal threat to make Dell do something or is it just tough if you buy something that doesn't work and Dell can't repair or replace it?

    Could try Karthik_Murari@Dell.com supervisor email them rather than phone. Say "I have tried phoning up they don't seam to understand the nature of this order could you possible help me out". Don't for get to enclosed the power word of "nature" works every time when I use this!.

    Good luck!. :rudolf:
  • biglugs
    biglugs Posts: 2,945 Forumite
    1,000 Posts Combo Breaker
    Wahoo - RESULT. My replacement monitor is going to be delivered on 11th January! Send an immediate email back telling them that was NOT acceptable. I will have been without this for a whole month since they delivered a defective one - so much for a 3-year monitor replacement warranty.
    You don't get medals for sitting in the trenches.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    I wouldnt really call that a result, when my Samsung LCD broke they had a replacement with me the next day and broken one taken away, taking 3/4 weeks for a replacement is a joke.
  • biglugs
    biglugs Posts: 2,945 Forumite
    1,000 Posts Combo Breaker
    Sorry - I don't think I made my sarcasm clear enough! When I get a response to my last email I intend to demand that they send something immediately, even if that means an upgrade to an E1905FP, or give me a partial refund for leaving me without a new screen for Christmas which was my present to myself.
    You don't get medals for sitting in the trenches.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    :)

    Buy a new one then sell the Dell when it arrives to pay for it , something with a good warantee like Samsung
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