Dell 19 inch TFT monitor £131.60 delivered (merged) [CLOSED]

bytie_bit

blackbob wrote:

Phoned india who told me that my order is still in production, i told them that there website says differant and that my order was dispatched to welsh western for delivery today,he said he would look into it and also gave me his supervisors name and number.
I then phoned welsh western because according to there website the monitor should be delivered today,they had no idea of who should have delivered it and said her supervisor would phone me back.
The total weight of the boxes delivered was 1.01kgs according to the welsh western website it states total weight is 8kgs, it looks to me that someone at welsh western has had them away and is going to have a very nice xmas.

If I was you don't phone them because they just go around and around in circles even though you speak to a supervisor (they might give a false name and number - need to check this with another phone call be on the safe side - you know what dell are like!!!!).
You be better off email them then you have proof by their email letter they are going to send you the 19" monitor. Should be getting mine this week looking forward!!.

paul_h

Well, BusinessPost have just delivered...

...you've guessed it, one monitor lead and one 'Robots Print Studio' CD.

I assume that the small box with the disc in should have been the monitor - the Dell shipping sticker has the part number of the enclosed disc on it, so the fault is with Dell.

Oh well, here we go again... :wall:

fayraz

paul_h wrote:

No delivery here yet, expected some time today - a monitor I hope! :rolleyes:

Mine also says 0Kg on the packing slip, but says 8Kg on the Walsh Western tracking.

Mine says the same thing, fingers crossed they deliver a monitor and not a CD.

paul_h

fayraz wrote:

Mine says the same thing, fingers crossed they deliver a monitor and not a CD.

Best of luck, but so far all I have to show for my 130-odd quid is an IEC mains lead and an OEM 'Robots' cd! :mad:

Actual package weights marked on boxes are:

Box 1of2 - part no. HC270 - Robots CD - 0.01Kg
Box 2of2 - part no. 01NRV - Mains Lead - 1Kg

:mad:

fayraz

paul_h wrote:

Best of luck, but so far all I have to show for my 130-odd quid is an IEC mains lead and an OEM 'Robots' cd! :mad:

Actual package weights marked on boxes are:

Box 1of2 - part no. HC270 - Robots CD - 0.01Kg
Box 2of2 - part no. 01NRV - Mains Lead - 1Kg

:mad:

Is this on the packing slip from Walsh Western?

paul_h

fayraz wrote:

Is this on the packing slip from Walsh Western?

If you mean the WW tracking info page, mine said 8Kg.

The numbers above are off the Dell labels on the actual packages.

MINCER_2

fayraz wrote:

Is this on the packing slip from Walsh Western?

No packing slip at all in mine but all the details are on the Dell label on the Box - there is also a business post label as well.

By the way my Dad ordered one of these about half an hour after mine, he never got the PDF so didn't chase it up. Last night he got a new order PDF through - due Manufacture 1st Jan Delivered by the 13th - Nice of them to work New Years day!

paul_h

MINCER wrote:

By the way my Dad ordered one of these about half an hour after mine, he never got the PDF so didn't chase it up. Last night he got a new order PDF through - due Manufacture 1st Jan Delivered by the 13th - Nice of them to work New Years day!

Dell must be out of stock of 'Robots Print Studio' CDs :rotfl:

Sorry!

bytie_bit

paul_h wrote:

Best of luck, but so far all I have to show for my 130-odd quid is an IEC mains lead and an OEM 'Robots' cd! :mad:

Actual package weights marked on boxes are:

Box 1of2 - part no. HC270 - Robots CD - 0.01Kg
Box 2of2 - part no. 01NRV - Mains Lead - 1Kg

:mad:

Did you pay this for £131.60 just out of intrest?.



I had another email from them my 5th email since I order the monitor still no luck but I want my 19" LCD flat screen!!.


Dear Customer

Thank you for placing an order with Dell. We regret that we have not been able to complete the processing of your order xxxxxxxxx as your payment has not been authorised by your Credit Card company. This can happen if the address or other information held by your card company does not match the details we have on your order, or if the required funds are not available on your card.

If you would like to place a new order using the same credit card, please first contact your card issuer to confirm that the address information they hold is correct and that funds are available, and then call our sales team on:

UK customers - 0870 353 6040, selecting "Sales" from the phone options

Irish customers - 01 204 4000, selecting "Sales" from the phone options

Bla, bla, bla!. Awainting 6th email reply!!. :mad:

MINCER_2

paul_h wrote:

Dell must be out of stock of 'Robots Print Studio' CDs :rotfl:

Sorry!

With a bit of luck he'll get the all new 'Harry Potter and the Goblet of Fire' print studio instead - Worth £14.99 according to Dell!