Ebay and Paypal New Seller Lots of queries

catmiaow

Those benefits are more for business sellers i would think(ebay tools etc) but everything helps.

netwalker

antispam246 wrote: »

I did list that in my auctions regarding only accepting confirmed but does that actually protect you?

It depends on the buyer's address confirmed or unconfirmed. Although you did state you only accept confirmed, some buyers with unconfirmed still bid your item. You cant stop them.

antispam246 wrote: »

Do you then have the right to refuse payment (refund) and deny them the goods or ask them to pay by other means? Can they still give you negative feedback? If they do, can you contest this through eBay?

You cant refuse their payment, but you can issue refund if the cant get their address confirmed if they chose paypal as payment method. They always can give you negative, but it is very difficulty to contest, i think, if they dont violate the Feedback Withdrawal and Removal policies.

netwalker

catmiaow wrote: »

Maybe in your experience but in my experience verified is better and protects sellers much more.

Of course. Verified is better.

catmiaow

netwalker wrote: »

It depends on the buyer's address confirmed or unconfirmed. Although you did state you only accept confirmed, some buyers with unconfirmed still bid your item. You cant stop them.

You can block people with negative feedback or strikes from bidding on your items, i do not think that you can block unconfirmed.



You cant refuse their payment, but you can issue refund if the cant get their address confirmed if they chose paypal as payment method. They always can give you negative, but it is very difficulty to contest, i think, if they dont violate the Feedback Withdrawal and Removal policies.

You can choose whether to continue with their order by accepting an unconfirmed, i would rather refund and ask them to confirm then repay.
If they do happen to leave a negative over it, check the feedback policies although it is still worth requesting removal, the worst ebay can say is no and you can appeal(no guarantee that you will win)

netwalker

catmiaow wrote: »

You can choose whether to continue with their order by accepting an unconfirmed, i would rather refund and ask them to confirm then repay.
If they do happen to leave a negative over it, check the feedback policies although it is still worth requesting removal, the worst ebay can say is no and you can appeal(no guarantee that you will win)

I often experience the cases that buyers with unconfirmed address bid my items. It is really very annoying. Even though you give refund and then file a unpaid item dispute and agree not complete this transaction, what you can get back is only ebay final fees, but not includes listing fees, which is always more than 1 pounds.

Marty_J

netwalker wrote: »

I often experience the cases that buyers with unconfirmed address bid my items. It is really very annoying. Even though you give refund and then file a unpaid item dispute and agree not complete this transaction, what you can get back is only ebay final fees, but not includes listing fees, which is always more than 1 pounds.

Is there a high risk your buyers will do a credit card chargeback?

Unless I was selling high value items, I wouldn't be too fussed about Seller Protection.

Barring a genuine reason for a charge back, it has to be worth a scammer's time.

netwalker

Marty_J wrote: »

Is there a high risk your buyers will do a credit card chargeback?

Unless I was selling high value items, I wouldn't be too fussed about Seller Protection.

Barring a genuine reason for a charge back, it has to be worth a scammer's time.

I dont know if my buyers will do chargeback, which at least hasnt happened.

Just because Im always selling high value items, I always send item to only confirmed address. So I can qualify seller protection. So I won’t be held liable if buyer files a claim or chargeback indicating that they didn’t receive the item or the payment was not authorised.

frivolous_fay

You guys should go to bed earlier!

Are there any queries outstanding that the day shift can help with? Too early to read all that lot!

antispam246

frivolous_fay wrote: »

You guys should go to bed earlier!

Are there any queries outstanding that the day shift can help with? Too early to read all that lot!

I have plenty still

I've updated my first post to reflect this and make it slightly more mangeable.

frivolous_fay

[quote=antispam246;13737091]**Confirmed is deemed more necessary for when selling to a paypal buyer. Verified is also useful as it helps protects you against fraud.[/quote]

YOUR confirmed address is only important to sellers when you're buying.
Irrelevant the rest of the time.

antispam246 wrote: »

4) My Seller Protection under both invoices for these sales is listed as "Ineligible". Paypal states 3 things to be eligibile

• Sell a tangible item using a Verified Business or Premier account
• Provide timely delivery to a buyer’s Confirmed Address
• Retain reasonable proof of delivery that can be tracked online

Do I have to be in all 3 to be eligible or just 1 or 2?

Answer: All 3 are required

5) If it's all 3 then do you always start out as "Ineligible" until all 3 are completed? 6) Will it then change to "Eligible"?
7) How do they know about timely delivery? Is this verified once feedback has been left through eBay?

I'd say there are more than 3 requirements - I counted 8 last I checked.
If you start out as 'Ineligible', there's no way you can become 'Eligible'. It means the BUYER's details will prevent you from being protected, before you've even done anything.
Paypal require you despatch an item within 7 days of payment. This will of course be verifiable from your tracking number details, and proof of postage, which you will be expected to supply in the event of a problem.

antispam246 wrote: »

10) What are the exact requirements to being able to withdraw funds from a sale from a paypal account to my bank account. As a relatively new seller I understand I have to wait X amount of time OR once feedback has been left. Is there anything else?

Funds are not always held, so don't worry about it until it happens.

[continued on another post... this is way too confusing in one go]