pc playing up. can anyone help please

gill07

hi
my pc is really playing up at the mo. it will just close down things like facebook or some other site i am on. it keeps getting jammed and saying not responding.i am getting box popping up saying virtual memory to low. and loads of emails offering me online tablets and viagra and slimming pills etc. i have run avg spyware and avg anti virus and found nothing.i have deleted unwanted items in add and remove in control panel.
any suggestions what could be going on

SteveCutler

Well, firstly your email problem is unrelated to your computer's performance, so that's a separate issue which I'm afraid - other than junk mail filters - nothing can fix.

Regarding your PC's performance, it's one of two likelihoods (or both):

1) Your PC isn't "good enough" (to put it bluntly!) for the things you're asking it to do. However, if your PC has previously worked fine, and it's only recently that it's become slow, it's probabl...

2) You have some processes running which are "hogging" all of your memory.

Number 2 is very likely the culprit.

Here's my advice:

1. Following this link, click "Download Now", and install that to your computer.
2. Open up the program (called "Security Task Manager") and click "Continue". You should see a big list of items appear under one another. Maximise this window.
3. On your keyboard, press the button called "Print Screen". It may be abbreviated to "Prt Sc".
4. If you're running XP, click "Start", click "Run" and type in mspaint.exe
5. Click OK
6. When "Paint" has opened, click "Edit" and "Paste".
7. Click "File", "Save", and then choose an accessible location to save it to such as your Desktop.
8. Go to www.imageshack.us
9. Click "Browse", and find the file you just saved. Click "Upload"
10. When the page loads, scroll to near the bottom and highlight the URL displayed next to the text "Direct link".
11. Click "Edit" and "Copy".
12. Reply to this post, and in the box where you type your reply, hold in the "Ctrl" button on your keyboard and press the letter "v".
13. Submit the post.

I can then have a look at the processes which are running on your computer and tell you further action.

gill07

http://img164.imageshack.us/img164/6227/32059457ku5.png
thank you for your help with this hope i have done it right

Donnie

It doesn't really shows us anything because you have taken the screenshot after you have scrolled down to the least resource hungry programs. We can't see the ones with the widest red bands next to them. Redo it.

Press the Flying Windows key + Pause Break key and let us know what is shown under System & Computer.

We don't need to know what is under Registered.

SteveCutler

Yes Donnie is correct, you HAVE done it right, except from when the program opened you scrolled down to the bottom of the list - the processes we need to view will be at the top of it

If you could repeat the steps but without scrolling down when the programs open, I can then have a look :beer:


Also, if you do Donnie's suggestion above, it will give us an indication of whether my "number 1" point about the computer hardware itself is the reason for the slowness.

gill07

thank you both for your help i will try again now and post it on reply

aliEnRIK

gill07 wrote: »

hi
my pc is really playing up at the mo. it will just close down things like facebook or some other site i am on. it keeps getting jammed and saying not responding.i am getting box popping up saying virtual memory to low. and loads of emails offering me online tablets and viagra and slimming pills etc. i have run avg spyware and avg anti virus and found nothing.i have deleted unwanted items in add and remove in control panel.
any suggestions what could be going on

You obviously have the OLD avg software as both of those have since been combined into 1 (The ones you have no longer update)
Download the latest AVG ~
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?tag=lst-2&cdlPid=10861654

gill07

http://img225.imageshack.us/img225/6249/46298968sn2.png
hope this is right this time. going to try what donnie said now with flying windows and pause break but not sure i understand where to do it
cheers gill

gill07

right dont know if this is what you mean but under system it says
microsoft windows xp
home edition
version 2002
service pack 2

and under computer it says

311E731DOB
prob not what u looking for haha am rubbish at this

Donnie

I sure it says more than that under Computer.

Should tell us which processor and how much RAM is installed.

aliEnRIK

Gill, seriously
Thats the old software so you cant possibly have the latest updates for it.
Download using that link I provided. It will uninstall the ones you have. Update then do a FULL SCAN of your system