The Mystery Shopping thread - part 5

bobthego

fitzal wrote: »

I am being dim too and can't work it out...but then it did take me a while to work out the snail restaurants!!

Me too, I thought it was a French restaurant! :rotfl::rotfl:

bobthego

blindman wrote: »

You've rumbled me!

just as I've always pictured you blindman

bobthego

ChelseaGirl wrote: »

Oh good grief, i just completed the online test for TNS (based on the handbook). It was hard going so i seriously hope it was worth it!
Anyone else MS for them?

I'm with them CG, and the thing that I really like about them is that their jobs as usually a few weeks away which gives me time to plan things.

sinderella_2

bobthego wrote: »

I'm with them CG, and the thing that I really like about them is that their jobs as usually a few weeks away which gives me time to plan things.

Yes, to add to my other point about them, this is definitely an advantage and I also like their website and the fact you can search in any part of the country. Other sites can restrict your areas which is really frustrating if you travel. I think GfK is the most restrictive though they are actually my favourite in many other respects.

bobthego

I was in a cheap supermarket today (you know the ones that are blue and yellow), and asked for something, the assistant said he didn't know and didn't offer to look or to find out, I looked at his badge and REALLY wished I could MS him!

sinderella_2

I was msing one the other day and the assistant ignored me for easily 5 minutes while she chatted to friends who had been talking to her for about 20 minutes already.

princess_leia_3

sinderella wrote: »

I was msing one the other day and the assistant ignored me for easily 5 minutes while she chatted to friends who had been talking to her for about 20 minutes already.

I had a similar thing on a GAP MS and 2 colleagues were talking about work and I went up to them and they both totally ignored me :eek: and one of them was a customer service mgr :eek: A polite 'won't be a moment' would have sufficed but nothing!!! When I actually got to talking to her she was still rude :eek: I am obviously such a good actress :rotfl: but I am surprised I have not had a query from GAP about it as the whole shop was a sham :rolleyes:

Also I thought RE would query a few things with me - an excessive wait for a pub meal, and something else I have totally forgotten about :rotfl:I am so ditsy at the moment, I blame it on childbirth so watch out Ellie :rolleyes:

Taggie

I did a phone shop the other week and there was only one staff member right at the back dealing with a customer, so I browsed the phones like you, then this person came in off the street and asked if I was okay :eek: turned out he was another member of staff, but he was hard going trying to get any information out of him, he might as well have been off the street! If he hadn't gone and got a business card, after I asked for one, then I wouldn't have been sure

sinderella_2

At least you get good service as often or more than you get bad, eh Taggie and Princess Leia..

just want to thank you Taggie for your help re installing ie add on to mozilla cos it works a treat. Thanks!

Nanaof2

I did a dress shop last week. Both members of staff were chatting away at the cash desk as I walked in and completely ignored me. The Avon lady came in with their orders a couple of minutes later and were all over her.