Gamecube Console Bundle £34.99 at WOOLWORTHS !!!

willis123_2

third mail..that i sent back when they mailed me saying 30 days to get video dvd and games before christmas...

Date: 23 November 2004
Subject: RE: Get a little extra this Christmas


I wouldn't place another order with tesco extra you dont supply good you advertise for sale , then advertise them at greater price, then cancel orders.
very inconvenient
Pokemon Colleseum black bundle.
Thank you

reply........


Please accept our apologise.  Pokemon Colosseum Black Bundle, was priced incorrectly.

We have been informed by 'Nintendo' that it was a limited edition and has now been deleted. It will be removed from the website.

If you have any further queries do not hesitate to contact us at customer.service@tesco.co.uk

dont know if this helps anyone with explaination or reasons.
just thought i would share the replys I have had and information i gave.

see earlier post for other reasons given through telephone call.

Silent_Bob_3

Send them one back asking why Virgin who have had the same problem and hwo have been reported to Trading Standards along with Watchdog (who are investigating and requesting someone speak to them about it on the show) are consulting their own solictors about honouring this deal?

And why Tesco aren't do the same - pointing out to them they have contradicted themselves and are backpeddling from "unable to supply" to "mis-price" so late in the day.

That should put the willies up them.

willis123_2

lol...i shall and i'll post reply.......bet they dont care tho.....

they treat their most important asset the customer so badly.
they think they are so "big" they can do what they like.

others have reported tesco to watch dog.
i'll provide all documentation if it helps.

m00nie

silent bob wrote

are consulting their own solictors about honouring this deal?

LOL..

maybe there talking to Dells solicitors also

Silent_Bob_3

Dissappointed I've not heard anything from Watchdog myself - not even an email - after reporting them.

englishpunk

Tesco have finally e-mailled so say they can't get it but they do have the second bundle at £105...., i have pointed out the release date on the bundle and stated that this would make the order for the new bundle and as they have stated they can obtain that item that they should send it, to be honest i don't expect much and would not be following up on it but for the fact they have lied in communitcation with myself over this order, as with others it's the principal of the matter not the end result >:(

Note to Tesco : Honesty is the best policy, everyone makes mistakes, it's how you deal with them that counts.

scumgrinder

Dissappointed I've not heard anything from Watchdog myself - not even an email - after reporting them.

anyone heard from them ???

izzy_flint

I didn't even get a reply from my first email

ben500

Has anybody had a bespoke reply from virgin yet? or have all the responses been computer generated?
I had my payment refunded and have now sent them an email outlining my concern at their violation of my rights as a consumer and requesting a response or remedy within seven working days.

Addy

Has anybody had a bespoke reply from virgin yet? or have all the responses been computer generated?
I had my payment refunded and have now sent them an email outlining my concern at their violation of my rights as a consumer and requesting a response or remedy within seven working days.

Everybody was getting the standard "apologies for your disappontment" BS email response up to Thursday. From what I've seen on here, nobody heard a dicky bird from them on Friday or since! Someone did say they were consulting with their solicitors, which might explain why they're no longer answering!

I told them I expected order fulfilment or an acceptable alternative or compensation within 7 days...but then looking at the DSR, they do have 30 days to fulfil the original order.