Ebay + Payapl ? Payment made but seems dodgy

masonic

Matt` wrote:

When would be the best time to give a refund then?

Paypal will allow the buyer to start a chargeback 7 days after paying. You should refund as soon as the buyer is suspended, and probably before those 7 days are up. If the buyer is not suspended by then, chances are they will be before a dispute is resolved, in which case, I'm sure it will default to finding in your favour.

soolin

Matt` wrote:

How would i do a "bidders sent me a wrong address" on eBay then?

Thanks again, i have decided to refund the payment and relist the item.

Please always follow correct ebay procedures and don't make false claims against another user. I can understand that you might be in a less than ideal situation but it can be resolved without you having to break ebay terms and conditions.

Soo

Matt`_5

masonic wrote:

Paypal will allow the buyer to start a chargeback 7 days after paying. You should refund as soon as the buyer is suspended, and probably before those 7 days are up. If the buyer is not suspended by then, chances are they will be before a dispute is resolved, in which case, I'm sure it will default to finding in your favour.

With the paypal fee's etc will i get them back as well? If a dispute does occur could i get back the listing fee's?

I want to relist the item, but he might buy that one as well :S

bleugh

Eh?, didnt I reply to this earlier?

Hmmmmm,

what happened?

masonic

Matt` wrote:

With the paypal fee's etc will i get them back as well? If a dispute does occur could i get back the listing fee's?

I want to relist the item, but he might buy that one as well :S

You cannot get your listings fees back if you pull out of the sale because of your suspicions. I think it's a fair price to pay in this situation. However, you should not have to pay any paypal fees if the payment is refunded.

You will be able to block your buyer from bidding in your other auctions, so it should not be a problem for you to relist. Remember, if you relist too early, that's another reason for your buyer to start a dispute, though.

Hintza

This thread has got an hysterical tone to it. Check the name/address out on 192.com or give him/her a call if you like. But lets keep this in perspective.

If you don't send you can fully expect a strike and a negative!!

Matt`_5

Hintza wrote:

This thread has got an hysterical tone to it. Check the name/address out on 192.com or give him/her a call if you like. But lets keep this in perspective.

If you don't send you can fully expect a strike and a negative!!

Ok, so say i do send the item, will he not just try and file a claim back saying he didnt receive it when he did etc, then i would loose all of the money?

Matt`_5

:O He has 1 feedback now

http://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback&userid=golfvw01

masonic

Matt` wrote:

Ok, so say i do send the item, will he not just try and file a claim back saying he didnt receive it when he did etc, then i would loose all of the money?

If you send it recorded delivery to the address supplied by paypal, then he cannot win a paypal chargeback for goods not received (unless it really isn't delivered). The only concern you should then have is a possible credit card chargeback for unauthorised use/goods not received (at credit card registered address), which is unlikely if his details check out. Of course, you don't know how he funded his payment.

notagain_3

IMO this'll turn into a stolen credit card scam. I await to be proven wrong. Positive feedback doesn't count at this stage. If its a credit card scam chances are the real owner will only know next week, or next month, depending when he gets his bill, then the chargeback will happen.