British Gas & Capping Clarifications.

Zorro

Thanks Logie, I have tried online but site crashed, tried ringing but gave up after hanging on for half hour. Will try again later.

Thanks for the cashback tip, will check it out when I have decided if its worth switching.

housebug

Zorro wrote: »

Thanks Logie, I have tried online but site crashed, tried ringing but gave up after hanging on for half hour. Will try again later.

Thanks for the cashback tip, will check it out when I have decided if its worth switching.

May I ask where you won all that great stuff listed in your sig Zorro?

Zorro

Hi housebug, my usual hangout is the competitions forum, great comps and great mser's. Careful it becomes addictive!

housebug

Zorro wrote: »

Hi housebug, my usual hangout is the competitions forum, great comps and great mser's. Careful it becomes addictive!

Ta! :cool:

Searley

shedman wrote: »

I changed over to BG from EDF on Friday
should I use the "cooling off" period and not change to BGas from EDF.
What tells me that the rate given by BG is a capped rate?

MrBlonde_2

brightonman123 wrote: »

is it possible to switch while still owing ££ to BG, and pay them off monthly?

would help saving elsewhere, over the years to come.

You can be transferred to the "debt" department (sorry for the terminology) and they can agree an installment plan where the outstanding balance can be split into 3 installments

MrBlonde_2

buzzzy wrote: »

I'm similar to you.....capped last weekend with BG,[from EDF], but BG haven't confirmed anything at all! I don't know wether I am a BG customer at all, and if I am, was I capped at the pre 35% rate [2009 cap] or the post 35% rate [2011]. Of course, in trying to contact BG to ask them is proving impossible. That MD of BG on GMTV this morning......so arrogant. He cares diddly squat about his so called "valued" customers.

i work for british gas and i can promise you that this managing director is a breath of fresh air compared to previous. He has time for staff on a personal level and his main issue is hes trying to provide the best customer service available. For example i have emailed him with information about things I do not think are right and ways I think he can improve customer service. He acted promptly and ordered changes , which currently got my immediate bosses in the sh*t. Ive spoken to this guy personally and believe me hes got the customers interest at heart

MrBlonde_2

Cardew wrote: »

That is surely just a tactic to drag as many people onto their internet based Click 5 as they can get, and then they will put it up in a few weeks.

likely hood is that Click 5 will go up at some point, but British Gas have always endeavored to make sure that this is the cheapest dual fuel tariff available based on current standard unit prices (bah a few months last year). Im sure when the dust settles after all the other companies follow suit that click 5 will still be the cheapest (but subject to further increases as with all suppliers)

MrBlonde_2

armybike wrote: »

I'm currently on Click Energy 5 and have been since just after it became available.

I've just given BG a call to see how much more I'd be paying if I moved to Fixed Price 2011. I was told this could only be calculated if/when I switched, however the lady I spoke with did offer details of the prices differences between CE5 and FP11.



She said that at this stage it wasn't in my interest to switch, as CE5 was still their best rates. I did ask when the CE5 prices would increase and she stated that she wasn't sure, however did again say I should stick with the package I'm on.

I then asked if BG would introduce a Click Energy 6 in the next few week, to which she paused and said she didn't have that information available. I'm not sure she has been told there will be a CE6, however from her reaction, got the feeling she believed it might happen!

Hope this helps.


Army.

as a call taker in Bgas we are not given any info regarding future price rises. Likelihood is that (as per Martin Lewis's experience) online tariffs ten to go up about 6 weeks later

MrBlonde_2

MSE_Martin wrote: »

Hi folks I know many are confused about the new 2011 cap - so i've added this to the guide... I hope it helps

Should you cap on British Gas’ new 2011 cap?

This has become a very common question. Its new capped tariff ISN’T one of the cheap caps. It’s set at the same as BG standard tariff rate. People on cheaper tariffs like Click Energy will a hefty premium if they switch to it, and its unlikely to be worth it in the short run.

For others while it’s the same price as BGs standard tariff, if you get it and need to leave there’s a penalty of up to £70; so if prices come down sometime between now and 2011 (sadly I don’t have a crystal ball to look that far) it’ll hurt. Overall I wouldn’t cap with this, yet, as there’s no rush, so its worth waiting until all the energy suppliers have put their prices up to see where the land lies.

There is no premium involved as per previous protection schemes ,ie you do not have to pay any extra for the privelage and one thing to note it is a price fix and not a cap there is a difference.....meaning that you are fixed to that unit price even if prices go down (highly unlikely from what experts predict)