Alliance and Leicester - recommend a friend? (Merged)

comdw

comdw wrote:

I had a letter today from Alliance and Leicester saying that they never received the recommend a friend voucher - you'd think that they could have told us this when we first rang up 3 months ago!! Not sure whether to believe them, it was standard first class post.

They've told me to fill out the voucher again. This time I'll be writing an accompanying letter and sending it recorded post. I suppose there is nothing else I can do.

Just to report that this worked - I got my £50 within a week.

I hope everyone else gets this sorted in the end - it's quite obvious they are seeing what they can get away with not paying, so persevere!

Fred_Bear_2

We received our £50s this morning (after waiting 19 weeks) - should I send A&L a Christmas card do you think?

KTF

Fred_Bear wrote:

We received our £50s this morning (after waiting 19 weeks) - should I send A&L a Christmas card do you think?

Id send them a letter telling them what they can do with their account (No referral money here yet after more time than I can remember).

wildcard_mike

I opened my account in August, and was credited the £25 on-line incentive within a few weeks. The recommend offer of £50 was a bit longer than the 8wks promised. I phoned A&A once to ask when I would see this credit, after I had waited 12wks...needless to say my enquiry was passed onto someone in the Customer Services department "who would contact me". Errrr...no, well sort of - after another 3 weeks of waiting, both myself and friend got a letter to say our "50p" (!) had been credited to our accounts. This was 3 weeks after we both saw it had actually gone in...and it was the £50.

Maybe it was a backlog - who knows, but either way it shouldn't be down to us to chase them. A simple email to all those effected would have been easy.

The only further problems I had were intially the transfer of all my DD's. Abbey "apparently" managed to delete half of them before sending them to A&A.

Still, made £75 for not real much effort...now just got to transfer to Lloyds TSB to make another £50. :xmassmile

Happy Christmas and New Year to you all! :xmassign:

Polly

Would like to close this account shortly but concerned they may deduct the £50 from my closing balance making the whole effort a complete waste of time. Anyone done so yet?

Dan29

KTF wrote:

Id send them a letter telling them what they can do with their account (No referral money here yet after more time than I can remember).

Since the 17th of August, Peter! You were the first person I referred and I've had loads of more recent payments through but nothing for you or another guy who opened his account at the same time. It does seem like making a call bucks them up a bit, but I guess that would have to be after Christmas now anyway.

All the best
Dan

KTF

Dan29 wrote:

Since the 17th of August, Peter!

Thats just daft. I will chase them in the new year!

TREVORCOLMAN

KTF wrote:

Id send them a letter telling them what they can do with their account (No referral money here yet after more time than I can remember).

Yes - but send them it in 19 weeks time.

TREVORCOLMAN

My previous post refers to the Christmas Card!

TREVORCOLMAN

wildcard_mike wrote:

I opened my account in August, and was credited the £25 on-line incentive within a few weeks. The recommend offer of £50 was a bit longer than the 8wks promised. I phoned A&A once to ask when I would see this credit, after I had waited 12wks...needless to say my enquiry was passed onto someone in the Customer Services department "who would contact me". Errrr...no, well sort of - after another 3 weeks of waiting, both myself and friend got a letter to say our "50p" (!) had been credited to our accounts. This was 3 weeks after we both saw it had actually gone in...and it was the £50.

Maybe it was a backlog - who knows, but either way it shouldn't be down to us to chase them. A simple email to all those effected would have been easy.

The only further problems I had were intially the transfer of all my DD's. Abbey "apparently" managed to delete half of them before sending them to A&A.

Still, made £75 for not real much effort...now just got to transfer to Lloyds TSB to make another £50. :xmassmile

Happy Christmas and New Year to you all! :xmassign:

We did the Lloyds TSB one a while back no snags at all - money was quick and automatic unlike Ar*ehole & Jester.