Bank Charges Financial Hardship Disussion

carol960

i`ve been waiting like everyone else for the courts decision on charges the alliance and leicester owe us £7,000, it was a bitter pill to swallow when i heard the decision!The next day on the news however i heard a report that the government want to know all the top bankers who earn a million plus a year in bonus`s talk about rubbing salt into the wound of ordinary folk!

biloti

can anyone advise me on what to do to help my son. a direct debit set up on his account which was not authorised by him he cancelled it but the bank applied charges. he is in the army and unable to sort this out himself. his charges now amount to nearly 300.00 for something that wasnt his fault. please help

witchdoc187

what is wrong with you people?
the bank does not have to consider giving you a refund of charges if you are in financial difficulties and never was. Is it that hard to understand? All it has to do is look at ways it can assist you - managed loan, interest freeze, repayment plan. Where has this rubbish come from? Websites such as this spouting nonsense and getting everyone excited over nothing. the bank does not 'owe' you a charges refund.
If you stop asking the bank to pay your bills and creditors for you when you havent got enough cash then you wouldnt get charged. Its pathetic some of the whingeing on here. You should take a good look at yourselves.

twinsformysins

Can I say that last week my bamk gave me £2069 as a "guesture of good will" it said on my statement

So chin up, and plead poverty, give them a sob story, throw in suicide, spoling relationships with your off spring. my letter should have started "once upon a time" it was so long.
BUT IT WORKED!!!

I now have to use this to stay in the black

I was 1250 over drawn (have 1 over draft facility) cleared the OD with this ammoutn, and put the rest into my saving account.

I am now writing everything down that I spend each week, and have a budget (after all house hold outgoings - not including shopping) as £155 a week.
I hope that I can keep in control my my finances now, and learn my lesson

mojoparrot

witchdoc187 wrote: »

what is wrong with you people?
the bank does not have to consider giving you a refund of charges if you are in financial difficulties and never was. Is it that hard to understand? All it has to do is look at ways it can assist you - managed loan, interest freeze, repayment plan. Where has this rubbish come from? Websites such as this spouting nonsense and getting everyone excited over nothing. the bank does not 'owe' you a charges refund.
If you stop asking the bank to pay your bills and creditors for you when you havent got enough cash then you wouldnt get charged. Its pathetic some of the whingeing on here. You should take a good look at yourselves.

Blah blah blah. Dont trip and break your neck as you get off your soap box will you.:rotfl:

hadenoughofthehalifaxnow

witchdoc 187- you live in a different world. i had to leave my ob in february, and have struggled to even eat since as every penny ive scraped together has been taken by charges that put me into overdraft, which im then charged for..... funny how charges on my halifax account always go out BEFORE any direct debit like my mortgage on that day, which then means im charged for that too.... i simply cant live like it anymore, so ive shut off all direct debits i can. The arument many have is the un-ethical practices of banks like this, and the fact that if you have money you may be able to get all those things you mention, but if you dont they really wont give you the time of day. going into overdraft via their own charges/missing a debit in reality costs a bank the cost of an automated letter, this is the crux of the issue.
We are the customers here, the banks borrow OUR money every day, theyre meant to be there to look after our money not squander it on STILL UNLAWFUL charges(all the ruling means is that the fsa cant push their case thru the original channel).
how can you honestly say what you did when people like myself have been crippled by rolling charges this year and then the bankers pay themselves millions while STILL being bailed out by the government. Will the government come help me too, so i can maybe eat something better than a cupasoup today, and wont have to borrow to cover charges lost into the system? i think not.

natweststaffmember

witchdoc187 wrote: »

what is wrong with you people?
the bank does not have to consider giving you a refund of charges if you are in financial difficulties and never was. Is it that hard to understand?
It is also incorrect since the banks' have always been able to consider a refund of charges for a period of financial difficulties under the exceptions process. The fact that the FSA waiver on Bank charges made them actually look at that more closely could tend to suggest that they didn't prior to it. In fact, before the hardship element came into the waiver there was over 700 complaints against the way banks' used the waiver and less than 50 afterwards.

All it has to do is look at ways it can assist you - managed loan, interest freeze, repayment plan.
how does additional borrowing help existing hardship? It merely shifts the debt to a longer period of time without addressing root causes of the problem. I would agree on the rest of what you have said and would add, are you aware the collections teams are targetted for income they get back and not for accounts that go back into good order? If they were then I would say that their targets is much more consumer friendly.
Where has this rubbish come from? Websites such as this spouting nonsense and getting everyone excited over nothing. the bank does not 'owe' you a charges refund.
It's not about owing a refund it is about alleviating financial hardship where income is less than outgoings and priority creditors cannot be paid because the income is reduced by bank charges meaning someone has to miss out on a payment. That is alleviating hardship and not worsening it.
If you stop asking the bank to pay your bills and creditors for you when you havent got enough cash then you wouldnt get charged.
You wouldn't be asking the bank for help if you hadn't already happened so whilst your premise is right, it is a lot more difficult after the fact.
Its pathetic some of the whingeing on here.
I think the word you are looking for is STRUGGLING.
You should take a good look at yourselves.

I think people should evaluate their outgoings and when they are in financial hardship that is usually what they do. Banks' must be approachable as well and not simply say that x amount on a payment plan is not good enough. It's a two way thing.

natweststaffmember

twinsformysins wrote: »

Can I say that last week my bamk gave me £2069 as a "guesture of good will" it said on my statement

So chin up, and plead poverty, give them a sob story, throw in suicide, spoling relationships with your off spring. my letter should have started "once upon a time" it was so long.
BUT IT WORKED!!!

I now have to use this to stay in the black

I was 1250 over drawn (have 1 over draft facility) cleared the OD with this ammoutn, and put the rest into my saving account.

I am now writing everything down that I spend each week, and have a budget (after all house hold outgoings - not including shopping) as £155 a week.
I hope that I can keep in control my my finances now, and learn my lesson

With respect, the bit in bold to my mind is not nice to read. You realise that you are coming across not as in hardship but as someone untrustworthy.
I wish I could find the heart to congratulate you but I can't.

cs1

There seems to be two types of hardship.

1. Those people who have lost their jobs, have had a relationship breakdown which has left them in a bad place financially etc,etc.
2. People who cannot manage a budget while they have a reasonable income or have to have the next big thing on the never never and over extend themselves.

Anyone of us can land up in the same position as had enoughofhalifaxnow through no fault of our own and need help.

I'm sure Banks must have been swamped with cases they had to reject under the 2nd type of hardship.

Would they have dealt with those people who are in real financial harship quicker if they had not had to deal with all those other type of claims?

Would more people who are in genuine hardship have received a refund before the result this week if the people who cannot budget had not written in?

chuckl1es

witchdoc187 wrote: »

what is wrong with you people?
the bank does not have to consider giving you a refund of charges if you are in financial difficulties and never was. Is it that hard to understand? All it has to do is look at ways it can assist you - managed loan, interest freeze, repayment plan. Where has this rubbish come from? Websites such as this spouting nonsense and getting everyone excited over nothing. the bank does not 'owe' you a charges refund.
If you stop asking the bank to pay your bills and creditors for you when you havent got enough cash then you wouldnt get charged. Its pathetic some of the whingeing on here. You should take a good look at yourselves.

are you a witch or a doc?