Banks cheated me into paying interest.

ShelfStacker_3

esbo mate, you're entirely in the wrong here. Entirely. In. The. Wrong. Everyone else understands the basic concepts here, except you. You may say that it isn't the 22p, it's the principle of it; unfortunately the principle you are following is very very stupid.

As an aside, I get the distinct impression you read the Daily Mail and shout at shopworkers when the shop runs out of tinned mandarins.

[Deleted User]

esbo wrote: »

And of course whilst it only cost me 22p this time it could have cost me more.
If I was near my overdraft limit the same trick could have cost me £25 or more.

However there won't be a 'next time' because I won't be banking with them anymore.
My pension fund will be accompanying me, they used to get 1% (at least of that) every
year, no matter how much of it they lost - not any longer.

You see if they are dishonest in one aspect of their dealing they will dishonest
in all aspects of ther business. Leopards don't change their spots.
A thief will steal anything they can get their hands on.

And a fool and his money will still always be parted..

dunstonh

We are not talking about 22p we are talking about a dishonest bank.

No, we are talking about an individual who doesnt have a clue. That is not a problem as we all have to learn. However, you choose to ignore all the information given by others on this thread and continue your diatribe against HSBC when it is you that is clearly in the wrong.

stugib

anniecave wrote: »

I'd also suggest you know the difference between the balance, the available balance, and cleared funds. It's easy to make the mistake otherwise.

Why should the customer have to understand the difference? It's only because of the banks internal workings that there's a difference.

Lokolo wrote:

What you need to think is this, a person banks a cheque on Friday, this would not be cleared until the following Wednesday, and in your case of having it 'not being shown' as you would like, means the person would think 'damn why isn't my cheque showing yet, I hope they haven't lost it', a lot of the time and a lot of worrying people phoning the call centre on the Monday Tues and Wed.

Instead they choose a simple option, update the users account but show the funds not being cleared yet.

I disagree, I think they've chosen an option that causes confusion. I haven't seen the HSBC online design, so please correct me if I'm wrong, but I'd imagine it's not too different from the Halifax one. It's fine showing balance/available balance up the top of the screen somewhere, but they've mixed things up in the 'balance sheet' (or whatever they call the list of transactions) by mixing cleared and uncleared funds. So your 'balance' as shown in the last line of the sheet, is misleading.

As I said earlier, uncleared deposits or pending transactions could be shown separately - maybe in a separate screen, or post-dated transactions in a different colour are two ideas off the top of my head.

esbo wrote:

It's not 'bad design' is is 'designed to be bad'.

Unlikely I'd say. More likely that some system designers mapped out the internal workings of their business to the user's view, instead of using the user's understanding of 'balance' and other banks have copied this.

Having said all that, whilst I can understand how you were caught out, that doesn't mean I agree with your course of actions!

bengal-stripe

esbo wrote: »

You need to learn the difference between the truth and bankers b u l l sh *t. One had a value the other does not. It's very simple.

esbo wrote: »

OK we will compare it with it's price in 2000 ie over £10, it is over £2 down or 20% down on that after 8 years, a prawn sandwich of the same year would have held it's value better.

esbo wrote: »

However there won't be a 'next time' because I won't be banking with them anymore. My pension fund will be accompanying me….You see if they are dishonest in one aspect of their dealing they will dishonest in all aspects of ther business. Leopards don't change their spots. A thief will steal anything they can get their hands on.

Esbo, now you are hamming it up, for the benefit of the roaring gallery!!!

MrsTinks

I think this thread has now run it's course of usefullness so I'm afraid I'm going to lock it for now...
Remember that we should ALL be nice to all money savers
And there is no such thing as a stupid question...