Banks cheated me into paying interest.

bengal-stripe

esbo wrote: »

They only show these fake balances to cause people to unwittingly go overdrawn. It is effectively fraud......It's not 'bad design' is is 'designed to be bad'.

I've heard a few conspiracy theories in my time,
but your one comes right up to heights of the 'grassy knoll'.

esbo

ShelfStacker wrote: »

22p?

You're angry and changing banks over a 22p interest payment? Which you incurred because you don't understand how to work Internet Banking? Because you don't know what an Available Balance is, like everyone else?

Jesus christ. Mountain out of a molehill, writ large. You REALLY need to sort your attitude out - you'd think they'd nicked all the money out of your account and then some more by the way you're going on.

Whether someone cheats me out of 22p or £22,000 the principle is still the same.
Ok so I will go into Sainsburys and steal a 22p tin of beans, when the security guard stops me and takes me to the managers office whilst they call the police I will try you "Jesus christ. Mountain out of a molehill, writ large. You REALLY need to sort your attitude out - you'd think they'd nicked your entire stock - get a life man it's only
a 22p tin of beans!!" And see how it goes down.

Anyway all my money will be going out of my account to a more honest establishment, it is an indication of their attitude to cheating their customers and no doubt it runs through every facet of their business. They are not run by decent honest people.

I know many peopple make a living by cheating other people but that does not make it right.

esbo

bengal-stripe wrote: »

I've heard a few conspiracy theories in my time,
but your one comes right up to heights of the 'grassy knoll'.

It's not a theory it is a fact. Learn the difference.
By the way my 'thanks' was due to hitting the wrong button.

esbo

Lokolo wrote: »

You mis understand the point. Its there. It shows you what you balance is and available balance is. These will be different. The one you want to look at is Available balance, simple as. Your fault, not the banks.

I have misunderstood nothing, if the money was there I would not have gone
overdrawn so it think it is your who has misunderstood the situation. There is only
one balance shown on my statement.

Anyway the bottom line is I am the customer and as the customer I am always right.
The bank can play with the wording on it's statements untill the cows come home
but it will no longer have the pleasure of playing with and making a profit from my
money because it will be moved elsewhere, so they can keep the 22p I hope they
don't spend it all at once.
If they are unsure how to invest it I will gladly tell them where they can shove it

esbo

Anyway it will be interesting to see if they are willing to lose several hundred pounds
for the sake of 22p, if they are I will buy 1 share in HSBC and attend the share holders
meeting and demand that the chairman be sacked.

Lokolo

esbo wrote: »

Anyway the bottom line is I am the customer and as the customer I am always right.

But you aren't right?

You are completely wrong. It took you into your overdraft on your balance because the available balance was lower than the balance that you were looking at. Your fault completely.

And please, there is not just one balance on your statement:



^^ Screenshot from my HSBC account.

esbo

Lokolo wrote: »

But you aren't right?

You are completely wrong. It took you into your overdraft on your balance because the available balance was lower than the balance that you were looking at. Your fault completely.

And please, there is not just one balance on your statement:



^^ Screenshot from my HSBC account.

I looked at my balance online which does not include my overdraft limit so the
figure I would have seen is £62.86 however in my case that amount included an
uncleared check for say for example £40, so when I transfered £30 to another
account it took me overdrawn.

Dave_®f©

Are we really talking about closing an account and sacking the Chairman over 22 pence here? Is this thread for real?


Reality check >>>>

gt94sss2

esbo wrote: »

I looked at my balance online which does not include my overdraft limit so the
figure I would have seen is £62.86

All HSBC accounts include the information that Lokolo has posted in internet banking.

My own shows:

Balance £ 100.00 C
Available Balance £ 1600.00 C
Overdraft Limit £ 1500

at the moment.

Just have a look at the 'Show account information' under 'Recent transactions' and you will find it there as well.

however in my case that amount included an
uncleared check for say for example £40, so when I transfered £30 to another
account it took me overdrawn.

If you pay a cheque in your 'Balance' increases but your 'available balance' doesn't until the cheque is cleared which takes 3/4 days.

**All bank accounts** in the UK work like this - not just HSBC

Regards
Sunil

natweststaffmember

Esbo, personally, for 22p I would be annoyed, and want to know why I could transfer funds out of my account. Once explained I would say thanks for the advice and learn from it.
Would you like to know why banks don't "hide" cheques from balances? Because they would be accused of losing the cheques, using it for their own purposes etc,etc,...
If you do not want an overdraft, post 8, ask the bank to cancel it completely. That will solve the problem of using the overdraft.
How much money did transferring it to a saving account make in interest?
It has been explained how it works, btw, i am almost certain that the bank will refund 22p cos it is imho such a low amount that it will be insignificant to the bank.
You are wrong by the way, so the customer is not always right however they can blame the bank when they do not understand something. At least you do now which is a good thing and I am sure other posters who read this may be helped by reading this.