Banks cheated me into paying interest.

gt94sss2

esbo wrote: »

As I said it is not the 22p it is the principle, if the check had not cleared it was dishonest of them to include it in the balance on my account. Note there is only one balance shown, So they are either incompetents or criminals, and as I don't want to bank with either I shall be putting my funds elsewhere.

1. Its spelt 'Cheque' not check.
2. As I and others have pointed out, HSBC do show multiple balances - just click on your account and look at 'Show account information' under 'Recent transactions' and you will find them as well.

Incidently their share price was higher 10 years ago, I guess they need my 22p.

You do know (well perhaps you don't) that HSBC had a 3:1 share split in 1999 - so if you are comparing against the HSBC share price in 1998, you need to look at todays price x3 = around £24

Regards
Sunil

esbo

As it happens they have a freephone complaints number which I shall be making full use of. :D:D

esbo

gt94sss2 wrote: »

1. Its spelt 'Cheque' not check.
2. As I and others have pointed out, HSBC do show multiple balances - just click on your account and look at 'Show account information' under 'Recent transactions' and you will find them as well.
l

No you are wrong, both my online statement and the one I recieve by post only show one balance so you are plainly incorrect, I hope you are willing to admit it.
The only time I have seen an availalble balance is when it shows my overdraft limit.
However that is not a balance anyway.

gt94sss2 wrote: »

You do know (well perhaps you don't) that HSBC had a 3:1 share split in 1999 - so if you are comparing against the HSBC share price in 1998, you need to look at todays price x3 = around £24

OK we will compare it with it's price in 2000 ie over £10, it is over £2 down or 20% down on that after 8 years, a prawn sandwich of the same year would have held it's value better.

There is no such split shown on the financial times share info which shows splits.

Lokolo

esbo wrote: »

No you are wrong, both my online statement and the one I recieve by post only show one balance so you are plainly incorrect, I hope you are willing to admit it.
The only time I have seen an availalble balance is when it shows my overdraft limit.
However that is not a balance anyway.

That is wrong. For starters, if you bank a cheque, it won't display on your statement until it has cleared.

And your online statement is somehow different from the rest of us HSBC users? Oh be quiet, that is so not true.

If you bank a cheque for £100, you have £50 in your account. For 3 days it will show this:

Balance: £150
Available Balance: £50

Simple as. You got it wrong.

amiehall

hahaha god this thread is hillarious. as a sidenote, hsbc has some of the best internet banking facilities that you're likely to find anywhere. i took it for granted until i started banking with a&l. hsbc keep you very well informed as to where your money is, what's cleared etc etc (as they rightly should!!) a&l seem to pick numbers out the air to show as available and not :S but erm yeah, if you're looking for an improvement then i'm not sure you're going to find it elsewhere.... i can't honestly believe we're talking about 22p!!

esbo

Lokolo wrote: »

You need to learn the difference between using your eyes or not.

As I have already shown, with a screenshot of my HSBC account, that there is a difference between Balance and Available Balance.

What you need to think is this, a person banks a cheque on Friday, this would not be cleared until the following Wednesday, and in your case of having it 'not being shown' as you would like, means the person would think 'damn why isn't my cheque showing yet, I hope they haven't lost it', a lot of the time and a lot of worrying people phoning the call centre on the Monday Tues and Wed.

Instead they choose a simple option, update the users account but show the funds not being cleared yet.

Ah so rather then show money which is actually in your account you prefer banks
to show a value which will be incorrect sometimes.
If they wanted to show any uncleared checks recieved they could easilly show
that and then show your correct balance, that would avoid any unnecessary calls.
However if they did that they would lose a lucrative line of income because people
would not inadvertaintly go overdrawn. That's why they do it - they are deceitful.

Also the screen you showed only appears to show your balance and then that
balance with your overdraft limit added to it. It's is not clear if it takes uncleared
cheques into account - it does not say. Futhermore you have to click a further
button 'account information' to see that screen and it is not even clear that is a button
to click at all, it just looks like a header to your statement, it does not link a link
to another screen. I never realised you could click that before and even if I did
it is not clear that it would have shown a different value to the that shown on my
statement, I doubt it would because both figures have the same title 'balance'.

esbo

Lokolo wrote: »

That is wrong. For starters, if you bank a cheque, it won't display on your statement until it has cleared.

And your online statement is somehow different from the rest of us HSBC users? Oh be quiet, that is so not true.

If you bank a cheque for £100, you have £50 in your account. For 3 days it will show this:

Balance: £150
Available Balance: £50

Simple as. You got it wrong.

No you are wrong the figure it shows when I click on my account is balance,
and balance only, no 'avaliable balance' is shown.
The only way to see 'available balance' is to clcik on the wording account information, I did not even know this was a link untill I was informed of this.
Even then it is not clear what available balance means, it does not specify it anywhere. It just appears to mean your current balance + you overdraft limit.

I didn't get it wrong Midland Bank did that's why they will be losing a customer.

esbo

And of course whilst it only cost me 22p this time it could have cost me more.
If I was near my overdraft limit the same trick could have cost me £25 or more.

However there won't be a 'next time' because I won't be banking with them anymore.
My pension fund will be accompanying me, they used to get 1% (at least of that) every
year, no matter how much of it they lost - not any longer.

You see if they are dishonest in one aspect of their dealing they will dishonest
in all aspects of ther business. Leopards don't change their spots.
A thief will steal anything they can get their hands on.

esbo

amiehall wrote: »

hahaha god this thread is hillarious. as a sidenote, hsbc has some of the best internet banking facilities that you're likely to find anywhere. i took it for granted until i started banking with a&l. hsbc keep you very well informed as to where your money is, what's cleared etc etc (as they rightly should!!) a&l seem to pick numbers out the air to show as available and not :S but erm yeah, if you're looking for an improvement then i'm not sure you're going to find it elsewhere.... i can't honestly believe we're talking about 22p!!

We are not talking about 22p we are talking about a dishonest bank.
Even if they give me the 22p back I will still leave because I no longer consider
them trustworthy.

They probably would give it me back though, I got a storecard company to cancel
a late payment charge of £12 or else I would cancel the card. They cancelled
the charge and I have never used the card since and never will. I only took
it out in the first place because I got a 10% discount if I did.

If Midland Bank have any commercial sense they will give me the 22p back, however if they do that (possible) I will then ask them if they are going to change
the way they deal with displaying correct balances, if they say yes then I will say I will come back to them when they have implemented the changes, but bid them goodbye untill then.

Dave_®f©