Get a bigger discount in store at Dixons etc 17 October 2005 at 12:13PM edited 30 November -1 at 1:00AM in Shop but don't drop 52 replies 90.7K views

capricorn12

I see Dixons are having a discount sale of CRT Tvs with 45% off them

caleb2003

Has anyone tried this with PC world., I got to buy a laptop with some insurance vouchers from them and hoping it will,

INDO

I work for Comet.

(Which is not part of Dixons, Currys or PC world-which is DSG. )

We very rarely are given any discount whatsoever, to secure the extended warranty. It's been like that since 1999-when Comet launched Every Day Low Pricing.

Even if someone buys a Plasma TV for £2499 and the warranty is £599 my managers will very rarely agree to a reduction to secure the cover. Even if it's as small as £5.

It's partially the principle, but also managers don't want to lose margin on products.

It does differ slightly from store to store-but that's official comet policy.

bubblesintheair

I just bought a Sat Nav from Dixons. There was a teeny scratch on the body as it was the shop window model. It didn't bother me, but I was offered 5 years cover at 99.99 for the price of 3 79.99 because they couldn't reduce the cost of the item. However the bill came out as £20 off the cost of the unit - now I know I can cancel the policy this seems like a bargain. I would still like to get a quote for cover from elsewhere, but the insurance co's above only appear to do domestic products. Does anyone know who might sell a policy for the sat nav?

toozie_2

caleb2003 wrote:

Has anyone tried this with PC world., I got to buy a laptop with some insurance vouchers from them and hoping it will,

I did it about a year ago, for an all singing, all dancing printer fax. They knocked £5 off, and threw in 2 packs of paper. I then cancelled the warrenty when I got home.

mattstonehouse

You could try Warranty Direct . . . they seem very fair and will cover all sorts of household appliances and cars!

http://www.warrantydirect.co.uk/

regards

Zaphod_Beblebrocks

Had this happen to me without asking at pc world, was asked if I wanted the warranty,said no then asked if I would have it if it was free, of course I took it,when I got home he had reduced the price of the pc by the amount of the warranty quoting admatch,read details of warranty and went back and cancelled the next day,result pc for nearly half price, thought it was an isolated incident but my sister had the same happen only 3 months ago, was told it is more likely to happen end of month/quarter if warranty targets not met.

caleb2003

I tried this today on a £850 laptop and could only get a measly 10% off so I didnt bother.

Today I just ummed and ahhd a lot but he kept telling me i could pay £10 a month rather than discounting.

Want to try at another store tomorrow but whats the best approach when dealing with these people?

Quasar

I am very firm with these sales people. I tell them I do NOT want the warranty. They say why not etc. and I repeat I do NOT want it, and perhaps I'd better go to another store where I can make my purchase and not being held up with useless talk. That usually does the trick.

The ONLY time I accepted an extended warranty was in April 2000 when I bought a (then) state of the art laptop costing £1800. I took the ext.w. for 5 years, the reason being that my work depended too much on a working computer, so I decided it was worth it.

Well it was. In Jan/Feb this year the hard drive went. Still two months of warranty left, so my laptop was collected, a new hardrive installed, and delivered to my door.

Now I have a nicely working backup laptop.

I did not take up a extended warranty for the new laptop though. My intuition this time tells me to hold on to my money.

howalsh

Bah, Comet, no pushing of warranty & no discount. Forced to pay full whack!