Buyer wants to come to my home

chivvy

Although this buyer sounds a bit dodgy, the whole thing isn't much different from advertising in your local free ads paper and having a complete stranger round to view your car, sofa, coffee table, stereo, TV, video recorder or whatever and letting them wander into your house. Yet people have been doing that for years and still are now....

Dumbledore55

He doesn't live in the town I live in, he lives about 30 miles away and I clearly stated my conditions. I've offered to let him collect from where I work but now I've reported him as an NPB he has just responded asking for my phone number so he can come to my house. I've asked him to agree to meet at work or mutually agree to end the sale. I think I'm being fair especially as once again he's just assuming he can come to my home.

If I wanted people to come to my home I may well have placed an advert in my local free ads paper, instead I have clearly stated that I post items and how much it costs. He should have contacted me before bidding if he wanted to collect the item - its courtesy.

jockettuk

im just wondering what it is that he has bought.. how much was the postage anyway would it have saved him money to travel the 30 miles there and back..

bleugh

totally agree with dumbledore on this one

work's convinient (and safe) for you, so make it there, if thats awkward for him, hang on at work for a little bit, if you and him are 9-5 both, you could hang on till 6, wont take more than an hour to do 30 miles!

personally i say, one strike and they're out, though i did get a guy once who apologised a lot and rang me when he was at our meeting point, then waited for me!

if he doesnt agree with a work pickup, NPB and neg him

jazzyjustlaw

To be honest it would have been nice for the person to ask if it was okay. I have been asked once before end of bidding and was not sure and a little nervous but thought hey I'm a 6 ft bird (and scary looking according to my friends!). He was buying law books to do a law degree and he seeemd genuine. I wouldn't encourage it but think its fair enough when the buyer - as it my case lived 2 miles away.

I think its the sellers choice. Perhaps next time put in your listing that those wishing to collect must email you before they bid or you do not accept collections - then if they dont like it they dont bid.

All the best dumbledore.

amanda40

I have had two buyers asking to do home collection - it would probably have cost them more to collect as the postage, as they stayed about 20 miles + away. But both were very genuine people, and it was a wee 'day out' for them. Wee run to another town with an excuse I suppose - My hubby was in, and both gave a time and were spot on. I would do it again no problem. But always make sure someone is in.

Becles

People might have all sorts of reasons for coming near your home.

I've had 2 home collections from semi-local people. The first were having a family day out at a huge boot sale on farmland near me. The second travels on the motorway every day for work, and my house is about 3 miles from one of the junctions, so he popped up on his way home from work one day.

Both were decent people and the transaction was completed quickly on the doorstep.

I'm a single Mam too, so can understand your concerns, but equally I would be annoyed if someone thought I was unsuitable to collect something from their house. Tricky one, but you have to do what you feel most comfortable with.

bluep

If your auction gave posted costs and mentioned nothing about collection, then he should have been prepared to pay postage costs - simple as that. If you are not comfortable with people collecting then you don't have to allow it. I would always email a seller first if they lived nearby and it would be easier to collect - some have said no, they will post it. That's fair enough in my book. I personally would only do a home collect if I was selling something impossible to post within saleable margins and then I'd weigh up if I wanted to even sell it on ebay. As a woman with children (I am too!), you feel very vulnerable and a buyer on ebay is a complete stranger. You sell there under your terms, not the buyers.

Definately NPB, send him an email saying unfortunately under the terms of the auction, he can pay for the item to be posted or be NPB'd. You will get a neg back but as long as you haven't got other negs, future buyers will read your comment - something like "buyer refused to pay postage as stated in auction".

Niteflyer

bluep wrote:

If your auction gave posted costs and mentioned nothing about collection, then he should have been prepared to pay postage costs - simple as that. If you are not comfortable with people collecting then you don't have to allow it. I would always email a seller first if they lived nearby and it would be easier to collect - some have said no, they will post it. That's fair enough in my book. I personally would only do a home collect if I was selling something impossible to post within saleable margins and then I'd weigh up if I wanted to even sell it on ebay. As a woman with children (I am too!), you feel very vulnerable and a buyer on ebay is a complete stranger. You sell there under your terms, not the buyers.

Definately NPB, send him an email saying unfortunately under the terms of the auction, he can pay for the item to be posted or be NPB'd. You will get a neg back but as long as you haven't got other negs, future buyers will read your comment - something like "buyer refused to pay postage as stated in auction".

At the end of they day if you never said he/she could collect from you in the auction listing then he/she has no option here, he is bound by your terms.

The MAIN thing here is YOUR SAFETY, if you would rather not meet this person then you say NO, if he or she refuses to pay postage costs, report them to eBay, claim your fees back and relist the item.

A pain as though it sounds, your safety has no price.

Do NOT take any crap from these people, you make your choice and stick to it.

Matt

Mandles

Ive had a number come to my house, they usually all pay in cash which saves on paypal fees!. No one gets past my hallway but all have been lovely. I totally understand if you are a woman on your own & in future would say sorry no collections possible in payment details box.If he does come sellotape it in a bag & just pass it to him on the doorstep & tell him its just as described to & sorry to just do it like this but your really in a rush.
I have also tried to collect but the man was adament on it not being possible but he would come to me(hes in next road to me)& he still charge me for packaging & delivery,,cheeky whotsit..i later realised he deals in those item and earlier ripped me off before with a newspaper sale of similar item.Stunk of fags to(never smelt anyone like it in my life!yuk).