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Windows update seems to have killed internet connection

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PNEfan
PNEfan Posts: 215 Forumite
100 Posts
XP machine with direct cable connection to router. Installed 2 Windows updates tonight after getting warning pop up. Now I cannot connect to the internet via IE or Firefox.

Tried resetting router, but this isn't the problem, cos typing this on Eee PC via wireless connection.

Could it be the Windows updates? Can it be undone?
«134567

Comments

  • thomas01155
    thomas01155 Posts: 2,382 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you tried system restore?
  • PNEfan
    PNEfan Posts: 215 Forumite
    100 Posts
    No. Please could you explain in simple terms.
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Start, All programs, Accessories, System Tools, System Restore. Follow the prompts and select an appropriate date/time to restore back to.
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • PNEfan
    PNEfan Posts: 215 Forumite
    100 Posts
    Thank you both for your prompt and helpful replies. Process is in progress - hope it works!
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    just did mine and still here after the reboot
    Ex forum ambassador

    Long term forum member
  • PNEfan
    PNEfan Posts: 215 Forumite
    100 Posts
    Hooray! Back in business. Thanks again.
  • Terrysdelight
    Terrysdelight Posts: 1,202 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Start, All programs, Accessories, System Tools, System Restore. Follow the prompts and select an appropriate date/time to restore back to.

    Got excited when I read the above but it didn't work for me.

    For some reason, my WiFi has been disabled and I can't connect to the web.

    It's Intel (R) Pro/Wireless. Can anyone help please?

    Many thanks
    Terri
  • Jellikin_2
    Jellikin_2 Posts: 12 Forumite
    I take it that your wireless problem is on a laptop. In which case you could either try the unction button combination to re-enable it (fn+F8 on some laptops) or, if you have one, the physical switch on the machine.

    If you say what machine you have, may be help more.
  • Terrysdelight
    Terrysdelight Posts: 1,202 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    My laptop is a dell XPS M1210. It says to do a function and F2, I did that but nothing happened.
  • esbo
    esbo Posts: 462 Forumite
    Uninstall update KB951748 to cure the problem.

    No need to restore. Just add/remove programs then select KB951748
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