Easy Jet Trying to rip me off please help!!

Andi_ROH

I have alredy poted this thread in another part of the forum but I didnt know the best location for it. If anyone can give me some advice or help it would be reatly appreciated.

I have just recently broken up with my girlfriend of 8 years and unfortunately we have a trip to Switzerland booked very soon. I tried to change the name on the trip from my Ex girlfriends to my sisters. Problem is they charge a £35 admin fee (which in itself is disgusting for a ticket less airline) but they also charge the difference in the cost of flights from when I initially booked them in January to now. Which is more than double!

I am well aware that I ticked the box stating I have read and accept the t&c's. However isn't this similar to bank and credit card charges whereby evan tho you singed a contract saying you will accept the charges at the end of the day they are just extremely unfair. Also who actually sits down and reads through pages and pages of t&c's every time they book or order something online.

Can anybody out there offer me some advice as I am at my whits end here (I'm already in quite a bad place emotionally as you might expect). I simply cant afford to pay this fee but I also can't cancel my Flights either! I am at a total loss. I feel Easy Jet should not be able to get away with this unethical exploitative practice!

dmg24

No, it is completely different to bank charges, and certainly not unethical and exploitative! They do it so that people do not bulk buy cheap seats and resell them.

You need to either book a new ticket, or pay the change costs.

Incapuppy

Can't you go on your own or if your sister wants to travel surely she should pay the extra?

cheap_charlie

I am sorry but that's the way EasyJet works - and if you read the website before you book, its all made quite clear to you.

As someone old enough to remember flying before EasyJet, its actually a pretty good deal they offer as it used to be cheap flights offered NO changes at all and someone in your position would have lost out on the entire flight. At least EasyJet are giving you the option of having your sister travel with you instead.

bagand96

I am sorry to hear about you and your girlfirend...

However, it never fails to amaze me how people book the cheapest tickets on the cheapest airlines that are non-refundable, agree to all the T & Cs and then claim they are being ripped off when they want to change the ticket.

Completely flexible tickets that offer unlimited changed to times/dates/names are available from other airlines, but at god knows how many times the cost of your easyJet ticket. Regardless the practices and T&Cs of the low cost airlines, flying today (even with today's fuel costs) is STILL cheaper than its ever been. I think sometimes people forget that.

Notwithstanding my rant, there is actually a reason they do this, its to protect their business, and ultimately other passengers. If they allowed name changes etc for a nominal fee, then whats to stop me, or any enterprising travel agent/individual, buying up all the cheap easyjet tickets the day they come out, and then flogging them over a period of time on my own website or eBay for a nice little profit?

Like I said, i'm sorry about your relationship, and I know you could be doing without it, but you did agree to the T&Cs and they do do it for a reason.

phatbear

Is it just me or did any one else check to see if the different coloured and underlined words were actually a code for something.

yours quizically

the bear

mountainchrisriver

phatbear wrote: »

Is it just me or did any one else check to see if the different coloured and underlined words were actually a code for something.

yours quizically

the bear

certainly very strange... :eek:

ruthy14

hello this is to stop people buying cheap flights with no intention of flying and then putting them on ebay.
I do sympathize with you as it has happened to us , we booked 2 flights to Ibiza for our daughter and her friend, her friend then said she could not afford to go so as it was so expensive for someone else to take over theticket we just let the flights go to waste.

donny_osmonds_mad_fan

phatbear wrote: »

Is it just me or did any one else check to see if the different coloured and underlined words were actually a code for something.

yours quizically

the bear

no but I did see to see if they linked to anything else......but thought it made the post look very pretty, and appreciated the way the c's in the t&c's were coloured as if they meant something...which of course they do mean something and if he had only read them....*sigh*

Engadine

Once again when someone is not happy about the terms and conditions they agreed to at the time of booking they claim it's a "rip off".

The terms and conditions apply to everyone regardless of the circumstances, my sister died 18 months ago and we had booked with Easyjet for her and my niece to join my parents in Spain last summer. I took my niece out to Spain and left her with my parents for her holiday as not fair for her to lose out and after all she had been through it was just what she needed. I had to pay to change the name on both flights, change the return date of the flight and the difference in the fare, we obviously did not expect anything to happen to my sister but those are the terms and conditions so I paid up. Unfortunately that's the way it goes when you book cheap fares with low cost carriers, not a rip off just the way they have to run their business.

jetboy

Find me an airline that doesn't do this nowadays. Use the ticket yourself and try to get your sister to GVA using a deal on the flightchecker.