Unfair Easy Jet Policy (PLEAS HELP ME)

arealbasketcase

mommyme,

my mums contract is not with easyjet, I have read the terms and conditions and they do not mention anything about either being or not being transferable only that you can not change the date and/or time of the flight. Neither she nor my sister want to change the date and/or time of the flight, just the name (and, for goodness sake, in this particular case it is only the first name that would change). I am hopeful that Geordie Joe is right.

I seem to have confused the thread, sorry OP, will take my flight (or is that fight?) elsewhere.

dmg24

arealbasketcase wrote: »

slaps herself on the head, and to think I am a poor law student, I hadn't thought of it that way, am I allowed to say I think I love you?

My OH has spoken to them too. The airline is totally convincing in their arguments, so plausible in stating that it is impossible, even quoting the Aviation Authority and security.

Ooh I am going to have fun, must get my contract law books out (should have read them a million times by now anyway). I will get all my ducks in a row before I ring them, will wait for my sister to confirm she can actually take the time off first though, it will be way more fun to have to change the name rather than just ring to cancel my mum's ticket.

Please don't use the argument Geordie Joe suggests, as it is wrong.

If you attempt to vary the terms of a contract, the other party can adjust their prices to the prevailing market rates. For instance, if you book a package holiday and then decide that you want to change the hotel, you will pay whatever the rate is for the hotel at the time of the change, not at the time of booking.

arealbasketcase

hi dmg24

don't worry, I really do put my ducks in a row before I start to shoot, I do want Geordie Joe to be right, but I will be hitting the books tomorrow, and will speak to one of my tutors on monday morning. I would like to save both my mum and my sister a fair chunk of money if I could but I won't hold my breath.

geordie_joe

arealbasketcase wrote: »

am I allowed to say I think I love you?

Only if you say who it is, dmg24 obviously thinks it's him/her.

arealbasketcase wrote: »

Ooh I am going to have fun, must get my contract law books out (should have read them a million times by now anyway).

Look up penalty clauses.

Mimi_Arc_en_ciel

geordie - i worked for Servisair who handles easyjet - as well as other airlines - ive had the same arguement with that many passengers that i have lost count and not one of them have been able to get the charges scrapped. At the end of the day if the OP doesnt pay the charges then EJ will simply not allow them to check in - so they will waste a lot more money than what they are going to do anyway. I'm not attacking but stating that if the OP didnt read the T&C and simply agree to them then it is their own fault. The OP never asked if the T&C was right - because they didnt read them!

sorry arealbasketcase - however, the only other way i know of getting round this is if say for example your mums name is ellen and your sisters middle name is ellen then they MAY be able to check in with that ticket (although i doubt the airline would admit it) ive checked in people who have had their middle name on their ticket (as this is what they are known by) but that was with First choice

arealbasketcase

OK Geordie Joe, it's you I love, you and nobody else but you (and my OH, currently sleeping at my side, or at least I think he's asleep 'cos otherwise I will be in deep trouble if he is reading this.):eek:

dmg24

geordie_joe wrote: »

It never ceases to amaze me that some people in here think that if a company has something it their terms and conditions then it is legal.

What is worse is they seem to lurk and attack anyone what who comes in here and asks if those T&Cs are right.

Simply putting something in writing does not make it legal or right. Even if you sign it.

Can you please stop giving such terrible advice? Does it help anyone to give them incorrect information?

If you think that your information is correct, why do so many companies have the same type of t&c's (and not just in the airline industry)?

arealbasketcase, please check your textbooks, you'll find that gj is talking rubbish. Mine are all long since packed away, or I'd quote you something more authoritative. On another note, did your mum not have insurance for the trip, and who did she book the flights through? x

geordie_joe

dmg24 wrote: »

Please don't use the argument Geordie Joe suggests, as it is wrong.

If you attempt to vary the terms of a contract, the other party can adjust their prices to the prevailing market rates. For instance, if you book a package holiday and then decide that you want to change the hotel, you will pay whatever the rate is for the hotel at the time of the change, not at the time of booking.

Not if you have already paid for it.

Even if you haven't paid for it the other party cannot get back more than they will have lost.

In this case they have lost nothing more than the cost of changing the name on the ticket. The flight has been booked and will be used and paid for.

geordie_joe

dmg24 wrote: »

Can you please stop giving such terrible advice? Does it help anyone to give them incorrect information?[/quoe]

So far we only have your word it is incorrect,

dmg24 wrote: »

If you think that your information is correct, why do so many companies have the same type of t&c's (and not just in the airline industry)?[/quoe]

Because people like you keep telling people that if it is in the T&Cs it must be right and they should not fight it.

There are many people who buy something and then are told crap by the seller, that doesn't make it right!

dmg24 wrote: »

arealbasketcase, please check your textbooks, you'll find that gj is talking rubbish. Mine are all long since packed away, or I'd quote you something more authoritative. On another note, did your mum not have insurance for the trip, and who did she book the flights through? xt[/quoe]


Don't you just love advice from someone who's text books are "all long since packed away".

Why don't you follow the spirit of the forum and help people instead of just telling them that if a big company has something it it's T&Cs it must be right and they have to pay up.

Where would we be if Martin had said "Hey bank charges are in the T&C's so lets all just pay then and sit quite"

dmg24

geordie_joe wrote: »

Not if you have already paid for it.

Even if you haven't paid for it the other party cannot get back more than they will have lost.

In this case they have lost nothing more than the cost of changing the name on the ticket. The flight has been booked and will be used and paid for.

Please go and find something to back up your statements. I am assuming that you have no expertise in this area?