Currys - Wrong Price On Item

Skint_Lynne

I don't know what she wants this thing for anyway, it's one of these epilator jobs that pull the hairs out at the roots, a form of pure torture if you ask me.:p

finbow

lawrenson wrote: »

Hi,

out of pure interest, in the above siuation, if the OP had said to the shop assistant "Can I have this please?" and the assistant had said "yes", would it then be binding?

Cheers,
Karen

nope no chance. A contract is only formed once the shop has taken the customers money and even then they potentially have a defence of mistake if the price is wrong.

Enterprise_1701C

Shops do not have to sell you anything, the contract is only made when you "offer" X money and that money is "accepted". As said before the price on the shelf is an invitation to treat. You can offer an alternative price but again they do not have to accept it or sell you anything you ask for.

I have always thought that this is partly to protect the shops from people switching over the tickets!

As for why she wants an epilator - I've been using one for years and my legs are now going bald - fantastic!

Tricia_^^

now just a minute - just because she knew the approx price before going into the store doesn't mean anything - if I walked into the store and seen something advertised at that price (checking labels etc) then that is the price I should pay.... and I would think lucky me bargain! Otherwise what is the point of trading standards. To many stores these days have these shelves that say special offer/reduced etc etc and when you go to purchase the product you find it wasn't part of the deal advertised.

Viper_7

I had a good 'discussion' with an independant wine shop once over an offer on a "South African Red Wine reduced to 50%"

I selected about a dozen bottles went to pay and was charged full price.
Now I knew that the bottles I selected were not the ones on offer - but were next to the bottles on offer.
I had selected something like a South African Merlot. The other bottle literally said on the label "Red wine"

I argued I had bought a South African RED WINE just like the offer stated! It didn't mention it was referencing the name!
He said at first it wasn't red wine, I got a bottle of white off the shelf for comparison and concluded it was indeed red wine!

The manager kinda agreed with me, as he could tell I was just pulling their leg, but he then offered me a bottle free as he agreed it could be misinterpreted.
I didn't accept the freebie though, but it was good fun!

Vipes

Skint_Lynne

Indeed Tricia, we did go in expecting to pay the full price, but when the sister found the shelf with the lower price displayed the poor wee soul thought she was onto an extra 30 quid. Currys have replied today with a bog standard email acknowledging my complaint. I will let you know what the response is. Viper you are quite correct as well re: your wine story, shops have to be clear and consise on what they are actually offering. We have spent over £2000 in that store in the past year, that's what really makes me angry about the whole situation. :mad:

lightisfading

It was a human error in ticketing. Let it lie.
(getting seriously peeved off with all the 'omg trading standards false advertising i'm gonna sue!!! type rubbish we seem to have picked up from the US)
:mad:

bs7

finbow wrote: »

nope no chance. A contract is only formed once the shop has taken the customers money and even then they potentially have a defence of mistake if the price is wrong.

Jane_Blackford wrote: »

Shops do not have to sell you anything, the contract is only made when you "offer" X money and that money is "accepted". As said before the price on the shelf is an invitation to treat. You can offer an alternative price but again they do not have to accept it or sell you anything you ask for.

just to be pedantic - the offer being accepted doesn't necessarily require the money to be accepted (although the law in England does require some 'consideration') ... what would happen if your credit card was refused (for example) i suspect the contract is in existance at that point.

And at what point is a contract formed when you pile all your goods onto the conveyor belt... the law is clearly in need of reform and doesn't match the practical realities of life.

Enterprise_1701C

"Consideration" has to have been given and accepted - if a credit card is refused then the consideration has not been given and the item remains the property of the shop. In theory, if you offer 1p or £100 it is still identical, if that offer is accepted then the contract is made when the money is in the till and has been rung up.

The contract is not formed as you pile your goods on the conveyor belt, it's when they're all rung through and you have the receipt in your hands having paid whatever sum.

The law may not match the practicalities of life, but some protection has to be given to the shopkeeper over errors by staff, or by people transferring the labels from one item to another (and I KNOW this goes on!).

Skint_Catt

A ladyshave for £90!!!!!!!!!!! :eek: There are 100's out there for less than £30/£40 so she could have saved half her money!