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Rocketing water bill - any chance to challenge?
My monthly water bill two years ago was £33 per month. Last year it was £56 per month. This year it's over £70 a month. I don't believe our household water usage has doubled in that time, so I'm a little dismayed that our bill has increased to this degree. Is there any mechanism in place whereby I could dispute this,…
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Half flush
Many modern cysterns have a half flush but people don't know. They waste half the cytern every time they use the full flush. Hundreds of gallons a year. Try holding down the handle each time and see whether it saves water. If you are on a meter you are paying for this
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What should I ask for from my water company for failing to spot their leak messing me around?
A couple of weeks ago my water company (South Staffordshire Water) noticed that I was using a lot more water that I should be using (2.5 liters per min). The water board engineer said that the leak was on my garden rather than the pavement so I had to pay to have it fixed. Their engineer was adamant that it was under my…
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High court writ
Hi there. Yesterday I had bailifss over to my house to demand payment over a water bill thats just MASSIVE. I stopped paying it after I received a letter that there's been a mix up over serial metre numbers. So basically I've been charged for my neighbors water usage. It never made sense in the first first place, getting a…
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Mysterious holes in driveway appeared? Waterboard claim not them
Perhaps this isn't the best place for this post but can't think where else to ask... Two mysterious holes appeared on my driveway a couple of days ago, which had been filled back roughly with tarmac. Both were roughly 4 inches in diameter, close to both my water meter stop !!!!, and a drain cover. I called both Wessex…
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HelpU
Hi, I didn't see in your article on how to save on your water bill, any mention of the HelpU scheme. Fortunately a friend informed me of this a few months ago. I don't know if its just local or national. I had already received a discount because I applied for a meter but there wasn't a suitable place to fit one, so was…
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overcharged for sewerage rates.
I have a friend who is a OAP, living on his own in a small bungalow who has been overcharged for water sewerage by our local authority, Fenland District Council. He has been charged for the last 2 years around £300 per year ( he is on a water meter like his neighbours, who average about £90 per year). When he realised it…
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Meter to Smart Meter
Hi, I have been asked by Thames Water if I wanted to upgrade from Meter to Smart Meter. I am already metered and going to smart meter won't be much of difference? Anyone had any issues with Thames Water smart meters? Thanks
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Single Occupant discount not applied.
Hi all, I recently moved into a flat after university and have been happily paying the water bill. It was only more recently that I noticed that I should have been receiving a single-occupancy discount (I should have seen the notice on the front of the bill telling me that I may be entitled to one!). I rang South Eastern…
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£500 water bill
just had a £500 water bill That’s a shock How much should it be for the year for a small flat just me and the wife? Can I try and reduce it, would I be better off with a metre?
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Sewerage charges for playing fields
Hi all, New to the board but I wondered if anyone can help or advise. I'm on the committee of our local, non-for profit cricket club, and we have just received our water bill for last year. Just under 50% of the bill is for Sewerage charge and i wondered if any this could actually be charged for water that has been used…
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Can you challenge the price you Pay for water?
The reason I ask is because I seem to be paying an extra £10 a month to what everyone else pays in the street, to the side of me and in front. I have checked with around 20 huses around me. I spoke to Welsh water who said 'we do not set the rateable values' Who can I contact to challenge this?
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Landlord won't show me bill (Commercial)
I had a query on a recent water bill I received and have asked for a copy of the original bill but have been refused. I have searched high & low to find out whether I have any legal right to a copy of the original bill but no luck. Lease in place, hoping someone will be able to point me in the right direction. Thanks in…
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Turning off water
Not directly related to billing, but hopefully you can advise me. I’m going on holiday and I have been advised to switch off my waters at the main ? My main tap !!!! stop is located in my garage, so today I thought I’ll just do a demo switch off, to make sure I know what I’m doing, Rather than do this for the first time at…
