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moved house and metered - how much should we expect to consume?
Hello, in our last house we were not metered for water. Now we are and are just wondering what a ball park consumption might be for a retired couple not lots of visitors staying We have been metered 107 cubic meters for the last six months roughly (196 days) - we have washing machine and dishwasher both of which run every…
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Unexpected water bill - payment plan?
I've just been sent a water bill for £672 which covers two years worth of water (April 14 - March 16), with 2 weeks notice for payment. Some background - we bought our flat from the council just prior to that, and was unaware that we had to pay water separately - we have a communal boiler so all costs for heating the…
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united utilities
I live in the part of Lancashire that is suffering from the contaminated water supplied by united utilities .It is costing a small fortune boiling all water used for cooking and drinking and buying bottled water, I am looking for some redress from the company for their inability to supply water fit for consumption has any…
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£75.35 per month for Wessex Water, seems steep?
Hi all, I'm after some advice. We've just purchased a small semi detached two bed house that is unmetered with Wessex Water. DH contacted them to set up a direct debit and was told it was £75.36 per month for water and sewerage, as we've previously paid our water bill through flat maintenance charges he didn't have a clue…
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Reclaiming surface water drainage charges
Hi, anyone on here got any experience or advice with reclaiming surface water charges please? After nearly 18 years living in our property, Severn Trent Water have this morning confirmed that none of our surface or ground water empties into the public sewer. Before anyone asks, we have queried with ST whether we should be…
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New flat, new build, water meter installed, local authority owned
Towards the end of June I moved into a brand new flat owned by the City of London. Being a new build a water meter is installed. However, CoL want to bill me for water based on estimated use. I have argued against this and I want to pay Thames Water directly. CoL claim I can't do that because of their policy. I am prepared…
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Bulk meter for block of flats
I’ve just moved into a flat and attempted to register my address move with a water company, in order to have the bill put into my name and then received this response: “Thank you for taking the time to email our Customer Service Department on 17.8.15 regarding your opening account. Our records show that this property is…
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water pipes from house to back yard boundary
until I moved to the house I have now, I always took out insurance to cover drain and pipes within my property. never bothered with it when I bought this house. Recently I thought I had read that theres been a change in responsibility and its now the provider who is responsible for the underground pipes between house and…
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Help - Northumbrian Water - Issued Claim Against Me
Northumbria Water have issued a Small Claim against me in the Northampton County Court Business Centre. Money Claims Online Essentially I owe them just short of £140 for a 6 month period this year after having a water meter installed. I paid them £30 in June and they issued this claim in August after 1 "missed" payment by…
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Watersure scheme
I have been accepted for the watersure scheme and instantly my monthly bill is half what it was. I have just discovered that i was in fact eligible 4 years ago but i wasnt aware of the scheme.!! has anyone been able to claim back for lost years or is it just tough luck.?? Thanks.
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Multiple standing charges Portsmouth water
Ive just received my bill from portsmouth water, we are domestic house just 2 people and I'm a bit confused about the charges. They are as follows..standard non-household usage charged at 69.4p, wholesale standing charge £10.19 per annum, retail standing charge at £20.92 per annum and standing charge at £31.10 per annum.…
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washing machine usage
Hi all, We're with Southern Water on a metered connection and are struggling with the bill. Two adults 2 teenagers but using the amount of water 6 people do apparently. Were trying to cut back (son was having 2 showers a day garden uses all rain water) and have started taking readings and submitting them - The washing…