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first time renting, setting up water supplier?
Hi all. Have just moved into a city centre apartment, and have to sort out a water supplier. I've never rented a place like this before and am not sure who or where I should be contacting. I don't (yet) know where the meters are. How do i go about setting up an account, do i need to find out who it was supplied with before…
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Water double of what it should be.
I know this has been done to the death.... but there's soooo many threads!! Basically, our house was built in 1979 (ex council house). They want to charge £400+ p/year for water. 2 Adults and a 1 year old child live here. Literally a stone's throw away.... New modern houses, with a family of 5 living there pay less the…
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Pay monthly water - paying for months not occupying?
Hi there, We've just moved into a student house this month, but we've been renting it since July. We have a monthly flat-fee water bill, and have been charged for July & August when we weren't here. Are we entitled to pay this or can we get in touch with the water company and request the money back (they've already taken…
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water sure scheme reduces water bills for people with 3 kids on tax credits
According to the paper today the water sure scheme could help more people if the knew about it! The scheme allows customers receiving tax credist to have their bills capped so they don't pay more than the average customers.Average savings £68. You need to be on tax credits and have 3 plus children or have a special medical…
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Water Rates
Hi all, Moving into our 2 bed flat next week and wanted to know who do i need to contact with regards to getting to price up how much our rates will be for 2 x adults and a 2 bed flat. Is there an avg rate for the above. I think we are also in the Seven Trent Area. Chris
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Rateable Value is outdated - Change the Law
Rateable value stopped in 1990. Why are water companies allowed to charge Consumers on an outdated reference with no right of Appeal. There are thousands of threads about Water companies and how they are over charging us the consumers. The law needs to be updated to become fairer and reasonable for everyone. Water Industry…
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severn trent water, single help
me and my ex split up last year. but i have continued to pay the amounts on the payment schedule. the problem is she is a joint name on the bill so i was wondering if i rang them up, and took her off (which i will do any way) can i get the water amounts reduced??? as im living on my own. and how is it reduced? for eg is it…
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Jesus, what do I do now? Flooding/Raw Sewage..
Evening all, I really need some help!!!!! Friday just gone @ 7.30pm my house flooded big time with raw sewage, the estimation was that in excess of 300 gallons of raw sewage flooded my house in the space of 45 minutes. Its impact has been devastating, almost everything has been ruined. The water company was informed 2…
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United utilities - crossed water meter
Just looking for some advice and opinions of what you would do in this situation. We have been getting bills with the wrong water meter number on. A complaint was initailly made in June and an engineer was sent out to investigate. He confirmed that the meter number is crossed with a neighbour. Our household includes just 2…
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Water bill doubled...
Hi folks, I'm on a water meter with Severn Trent water and have just had my 6 monthly water bill. It seems to be double the cost of the last bill for the previous 6 months and I wondered if this is usual or if they have done it wrong. Nothing seems to be amiss on the bill. Having checked back the same period last year is a…
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Am I Liable for the Water Bill Even Tho I Moved Out
hi, I moved out of a flat around 6 years ago. The other occupant remained there for at least another year I think and then moved onto another place locally. He has now moved out to South Africa. I got a letter from a debt collection agency today addressed to the both of us (this is after I moved back to NZ for 2 years and…
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£4000 bill from Southern Water for Wastewater
Hi, I dont know if anyone can help, however our cricket club (which is run by volunteers!) has just received a bill from Southern Water for £4000 for wastewater. The bill is backdated from August 2003. They state that they have done a review of our wastewater and we have previously been underpaying them. The calculations…
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United Utilities Water Bill
Hi Everyone We moved into a new build property in June 2003 and have not ever had a request to pay a water bill (no bills sent etc). We had a similiar problem with our gas - and took 2 years of ringing around for the gas supplier to acknowledge that we owed them money .... but that is another story. So basically today had…
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Find out your water usage and save on bills
Hi Guys, This site has been loads of help so nice for me to finally give something back. Here is a site online from which you can work out your water usage from a shower. Go to page 11 on this website: virginmedia.com/electric The water boards are allowing you to calculate how much water you use when you shower, as well as…
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Probable Water Leak - HELP!
Fortunately I tend to read my water meter on a regular basis. In the last 10 days I've noticed that my usage has jumped threefold. I’ve isolated the mains in the house and the meter continues to spin. I can only imagine that this is going to be a leak somewhere in the supply to my property. Before I pick up the phone and…
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Where is the water coming from
For many years we have had unexplained flooding in our basement A few months ago a old disused pipe was uncovered only to find fresh water pouring down it into a waste drain. The water board for the Ridgewood East Sussex area has been informed that they have not been successful in finding where the water is coming from…
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water meter average usage
Had a meter fitted a month ago - used 12 cubic meters. Just wondering if this is about normal?
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HomeServe Water Pipe Policy
I have received letters, probably at least once a year asking if I want to take out, what seems to be a water pipe insurance scheme. The current price is only £11.88 per year The informationon the letter states that if any damage occurs to the underground water supply pipe, then this could be fixed for no charge. It goes…
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Revert Water Meter
Apologies in advance as I expect this has been asked numerous times, but I failed to find it on search. Is there any way to go from a water meter back to standard billing? We're looking to purchase a new house and have just discovered that it is metered. It is a small holding going from a retired couple to a family of 5.…
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Thames Water Cheque Fiasco: Advice Please!
I moved house at the end of May and was in credit by approx £80 with Thames Water. They posted out a cheque for this amount but it was written out in the wrong name. I was told I would need to return the cheque so it could be cancelled before they sent out a new one. This I did. After a wait of approx a month another…