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Archives for September 2010

Posting pictures
How many posts do you need before you can post pictures? need consumer advice but can post the info without posting an image
Please help MSE test NEW search facility
Hi folks, We have been working for a little while to improve the search facility of the main MoneySavingExpert.com site, to help our users find what they are looking for more quickly - and hopefully make it a bit more aesthetically pleasing too. NB this is currently only for searching guides etc on MSE, not the forums.…
Receiving new e-mails
Hiya, I have been receiving new e-mails from Matin's Money Hospital. It looks very much like the up-date e-mails from here (but not as good). I was just wondering if anyone else has been getting them too? I haven't clicked on any links in the e-mail just in case it's SPAM. Any feedback on this would be great.... thanks…
santander news article
:o Shouldn't that be roles? Kind of topical though. http://www.bbc.co.uk/news/uk-11420737
The clipart characters in the emails / on the site
Hi all, Where do the 3D rendered characters that are used on teh site (e.g. like images.moneysavingexpert.com/images/pricehikes.gif) come from - they make for really interesting links! I've seen them on other sites, so is there someone who makes them all? DC
help ????
could someone tell me why in the last two day that i have had problems with trying to read NEW POSTS??then i get the message saying it required i wait x amount of second and try again im very confused i dont normaly get problems?
Suggested change to login box
The logon box by default has the text "User Name" in it. This stops Firefox (and possibly other browsers) from auto completing the login and password meaning I have to manually type my username and press tab before the password is autocompleted. If it were just blank i would only have to click Log In as the username and…
Guide for getting old transactions from A&L bank site
Hi, I found a way to get my old transactions from my A&L online account, I used this to download into my finance software, so not limited to just the last 9 months. This guide will be for intermediate users, if they are happy to install a different browser (Opera is required) they should be at a high enough level. This…
Navigation in forums
How do I find all the threads I started in the forum? I cannot find an easy link and unless I remember the date added I lose them.
What this facebook loading thingy?
I keep seeing this down the bottom of the page when I try to load MSE forum pages. I don't have facebook, so what's it all about I'm wondering. Pages are taking about 30 seconds to load which is an eternity in internetz time lol
Waiting for api.ak.facebook.....So slow!
Hello Having a real problem tonight with this. When I click on a thread title I get the first post on the thread, but can't see any others or scroll down or do anything but wait for the rest of the thread to appear. Get "waiting for api.ak.facebook" in the grey bar at the bottom of the screen. Is it just me? Any way I view…
When a thread gets moved...
... to a different board, would it be possible to tell us which board?
Participation in threads
There used to be an indication of which threads we had participated in. My memory is terrible - could we have something again?
Request for Mods - New forum on Sub Thread
Hi Mods (whoever manages these things on MSE) I would like to propose a new forum on the Sub Boards. I have been inspired the last couple of weeks by DFW's who have taken the time to come back and post on here when they have got to their debt free day and are actually DFW's no more!!…
Spam button and Enter button disabled
The "Spam" button and the "Enter" button have been temporarily removed. I hope to return them shortly. Please accept my apologies for any inconvenience. Regards, Ian
Site Very Slow/Not working
Anyone else? Having to click on functions more than once, sometimes getting white screen with 'not connected to internet, website may be experiencing problems...' page, painfully slow. Have the servers crashed again?
Forums being really slooooow
The forums are taking about a minute to load for me... & have done a couple of Oops! Google Chrome could not connect to forums.moneysavingexpert.com Anyone else having problems?
Posting information on job vacancies
Hi All, This morning I attempted to post information about a job vacancy in the 'up your income' section. Admittedly my first post (which was quickly removed) had my business name in, and in hindsight that was a mistake as it was seen as self-advertising. In my second post, I made no mention of my business name, just brief…
MSE app?
Having subscribed to the newsletter and used the site regularly i thought it was time to take the jump to the forums. Now i've got a feel for all things techy and money saving i reckon it must be about time that Martin and the team got themselves an sorted with an "app" for smart phones/ipads etc. Anyone else agree? Is it…
User CP/thread subscription change. Glitch or deliberate?
When I log in, I go to User CP and look at the thread subscriptions to see if there have been new replies in the threads I was interested in. Usually if there's a new reply, the thread title will be in bold, if there's no new reply it will just be in normal font. Now though, the thread titles are always in bold even if…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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