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Renting property, current tennant taking number. Connection options?
I've moving into a rental property at the end of december and eager to get the bt line set-up so I can get broadband connected. Apparently the current tennant is taking the current number with them, will I have to wait or them to leave and get it reconnected or is there a way of getting the line changed for when I move in?…
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BT Cancelled my girlfriends Direct Debit
Hi Looking for some advice. My girlfriend recently tried to connect to BT Broadband and it just wouldnt work, just kept being redirected to a BT page saying your service has been suspended. She called BT and was told that her DD was cancelled 3 months ago due to an admin error on their part. They sent no corespondance to…
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International calls from KC phone line in Hull
Hi everyone. Searched forum for this query, but doesn't look like anyone's asked it, so here goes. I've got a call arranged to the US this evening and will be making it from Hull, where landlines, as many of you will know, are monopolised by KC. I've made international calls in the past, but only from BT landlines, so…
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BT disconnection fee (out of contract)
Hi everyone, I am new to the site. I have just given BT 30 days notice to close my account for phone and broadband, I am out of contract with them but they said I have to pay them £30 disconnection fee, Is that legal? :money:
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New phone line for elderly relative
My Wife's uncle is 87 and has just moved to a groundfloor flat. He has lived 55 years on his own and has had little to do with anyone. He needs more care and we would like him to have a careline service which means having a phone line which works. There is a phone point in the flat but he will have no use for a phone (or…
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BT: Old Expired Refund Cheque
Hello. This is my first post in these forums, so I apologize if I am making any kind of mistake. I would like to ask about an old cheque that I have found. I used to be a BT customer, but ten years ago I moved house and cancelled the arrangement I had with them. At that time I had overpaid for their services and they sent…
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Amazon
Does anyone have a telephone number for Amazon in the uk all the numbers on say no to 0870 and on the amazon website direct the call to India which i do not want
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Do I first have to switch to BT from Virgin?
I live in Swansea and VM want £35 p.m off me now for a very basic service! I'm happy to use my landline for incoming calls only, and the Broadband is for browsing whilst my Grandson does about 2 hours a day on x-box live. Not interested in T.V. It's essential that I port my telephone number (originally BT) but am I…
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How can I leave BT without a service interruption
My landline has been in my Mum in law's name for some years, although I have been paying the bill. We also have a broadband service on the landline with Plusnet, that is in my name. I would have liked to have had the phone service with Plusnet as well, but they wouldn't do a transfer unless my name was on the BT contract.…
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TalkTalk - sorted
Now sorted
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Different providers for landline and BB
Hi, I have searched the forum but couldn't find related topics (probably used wrong keywords). My question is: in terms of BB quality does it matter which landline provider I use? I am planning to get the cheapest landline possible (primus) and get an unlimited broadband with good customer reviews (looks like sky or…
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Too many cold calls, wut do?
*Hi, getting 3,4,5+ calls per day to landline. *Some are silent calls, others are surveys or obvious scams. Most from withheld numbers *Have TPS *BT line pay quarterly *O2 broadband *Recently got BT caller ID, did not help. *Don't use phone much (prefer facebook, email, internet foums, text messages), so >95% of inbound…
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BT new Total Broadband Offer - What's The Cat5ch?
Got a pack in post yesterday inc free 3 month offer, then at £13.99 Is anyone going for this? Reasons to change? I'm minded to dig in and just stay the same lol !
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Cost of calling 1471
Can someone tell me if its true that it nows costs to use the 1471 service to check who last called you? My elderly Aunt says she is charged if she dials 1471 and NOT when she dials 1571. I said I thought that was wrong but she is adamant so thought I'd check see if anyone knows for sure please? :o
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Phone Calls to IOM
I've searched but not found what I want. Does anyone know if phone calls from a BT landline are free, or are they charged at a different rate? Sons g/f lives over there & its costing them a fortune in mobile calls, so I thought I'd check before I said use the house phone dear! :cool: Thanks for your help. xx
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Virgin Media- transferring land line number to another provider
Hi there, Has anyone had any luck transferring a Vm land line number to another provider? I want to cancel my Virgin service but would like to keep the number. According to Vm, the number is specific to them and cannot be transferred. I was under the impression that phone numbers are allocated by BT & that any number can…
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Bt
I am looking for advice on how to deal with BT. I moved into a new housing development in October and ordered phone and broadband which was to be installed at the start of November, that appointment was cancelled via text the night before as apparently additional external work had to be carried out. A new appointment was…
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TalkTalk CEOs Office contact details
I am trying to contact this office by phone to deal with an ongoing complaint, as letters get no response. I assume they are based in Southampton, same as the PO Box address. They have a team dealing with matters, but the guy I have been in contact with does not answer his direct line or respond to voice mails. Does anyone…
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Phone keeps ringing after picking up handset.
Help! My phone rings and I pick it up - but the phone and the base keep ringing and I cannot answer the phone. Do I need to buy a new phone set? or can I fix this myself. Any help will be very much appreciated. Thanks.
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Virgin Media Subject Access Request?!!?!?
Hi all, could use a little help here… In July this year I entered into a payment plan with vm after falling behind with my bill after loosing my job. I specifically explained in the email correspondence when we were setting it up that I was using my house phone as a contact number for jobs. I found out in September that vm…
