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Phones & TV
Archives for December 2012
Discussion List
Have you experienced recent problems with Open Reach service?
If you have lost your landline [or broadband; or both] around 25th November, have they been repaired swiftly? It would very interesting to hear if other people are having problems. A friend who has Talktalk reported their phone fault on 25th November, nine days ago. Promises of repair were made from the provider in 24 to…
BT - Charging me to correct their own mistakes!
Hi Everyone, I have had a read through these forums and can see that I am certainly not the only person to have had trouble with BT. I see that BT Reps work on here and would welcome one of them to try to resolve my problem but I don't hold out much hope as the BT customer services contact has been as useful as a chocolate…
Problems with BT Connection times
Hi Just wondered if anyone had any advice. I ordered my phone and broadband from BT last tuesday and was informed that an engineer would have to come and connect it and the earliest they could do was the 27th december. I was not happy being with phone or internet for a month but they said thats the earliest they could do.…
Is Primus telling the truth?
I am 11 months into an 18 month contract with Primus Saver for my phone and broadband. I am moving house in 2 weeks so called them to ask if I could get my contract transferred. They said this is fine, and they are even putting me on their current deal (which is cheaper). They then said that there is a £59 charge to move…
Third attempt to move land line to Orange!
I agreed a very good BB and phone package with the Orange retention team........BUT this is the third time I have had to call to say that the line has not been taken over!! For interested members here, they warned me that many requests have been missed out (including mine) and I talked through a line set up with a specific…
eazytalk
I was somewhat horrified to find out that my mum was using this Company. She started using them in about May 2010. Due to her failing health she has had to move house and as she was with this company she has asked them to be her phone provider at her new place. Now she has a lifeline so her phone is essential. But 2 weeks…
Sky increased price and no way out!
I've read there's a clause in customers contracts allowing for the cancellation if Sky have increased prices. I phoned up a couple of months ago and asked to cancel but was told no as i had to wait until my year was up, despite the prices going so high! Has anyone been successful in getting them to honour this clause? I…
Terrible from BT!!!
My Grandmother has been without a phone for 7 days now, dispite BT guarenting that they would fix the problem nearly every day since nothing has been done, my grandmother is 88years old and lives on her own, has a lifeline phone system that has a button onit in case anything happens to her and no ones around. But because…
SkyTV/Talk & Bradband
Sisters current contract with SkyTV/Talk/Broadband is due to end on 4th December by looks of the billing. Except that she's had a box upgrade about a month ago so possibly stuck for 11 more months witht eh TV portion of it, even though she's been a customer for a good few years? After that the charges seem to have gone up…
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