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Being forced to pay up to End of term!!
Can anyone Help?! I have recently moved in with my partner and have let my house out. So when I went to cancel my BT line & package (Bt Option 2) at my house, to my surprise I was told I was tied into an 18 month contract!!!! (If I had been told this at the time of joining, then I would not have gone ahead with it.) Yes,…
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Way to analyse bills?
Hello, I wanted to put together a spreadsheet to analyse what I'm paying on my BT bill and whether something else might be cheaper - has anyone done this and got any suggestions of how I could do it? :money: Many thanks Laura
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BT number for cost of calls?
Hi folks. Could anyone please tell me what the number is for BTs current call cost service? Thanks.
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1899 - can hear other people's phone calls
My parents and I both use 1899 for our phone calls; however a few times over the last few months my parents have tried to dial me using their phone memory and instead of getting me they have been patched into someone else's phone call in mid conversation. The last time my father said he could hear a man who was talking…
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Splitting Tiscali bundle
I've currently got a bundle package from Tiscali which covers Broadband (8MB allegedly), phone and phone line rental at £19.99 a month. I am really unhappy with the phone service and the quality of customer support in dealing with simple problems. I've basically had enough and would like to switch this part of the bundle…
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BT Adds package then I get charged 130£ for cancelling
I signed up to the most basic option on BT, however, they then decided to add a 25% Off mobile package to save me money, without me saying ok. It would seem it was automatically triggered. I then moved to SKY which was always my intention. However as this was outside the 7 days that they allow u to cancel. I recieve a bill…
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18185 cannot ring mobiles
Myself and a neighbour who use this number for landline calls are having starnge connections when trying to ring UK mobiles. There is a long delay and sometimes it rings and the person who answers is german. Sometimes there is no connection after the " 6 p per minuite" voice. Is anyone else having this problem?
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Getting out of BT contract
I am on the basic BT contract for 11 quid a month. I've unexpectedly had to move house and would like to get out of the contract (not yet halfway through it). Is there any way to get out of the contract without paying the remaining amount left on it? They say there is no express cancellation charge! Thanks.
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BT have credit checked me at the wrong address
I signed up for a BT line last year and was told i would have to pay a deposit. I queeried this and they admitted they has credit checked me at the wrong addressso we put the line in my girlfriend name, the advisor assured me this would not sit on my credit file. I have now recieved my report from experien and i am now…
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Phantom Outgoing Calls
Post deleted, please ignore !
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You moved house but your phoneline didn't-can you beat 6 weeks late?
Have any of you waited as long or longer than this? I want to make a collection of the Onetel/BT incompetence to write about. I moved premises nearly 6 weeks ago and one phone line has not been moved and another was only moved last week. Despite 4 or 5 visits from BT engineers and days spent on the phone to Talk Talk…
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Calling a green Nº in USA
Hi! I need to call USA but I only have a 1800 Nº, which is free there, of course. Does anybody now how I can "convert" it to an ordinary Nº to use one of the budget companies listed here, as I usually do? Thanks a lot!
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can anyone help me work out this on my Virgin bill!
After being told we have been billed for calls for the last 6 months by mistake Virgin have sent us the bills out for us to highlight and send back to get the money back..looks like we haven't been charged for lots anyway but not sure what the time scales are..for example one call is 0:00:52 and the charge is 00:15 how…
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Orange Home Phone Max
I'm surprised that this service doesn't seem to be metioned here (or even in Martin's article). It's broadband (<8Mb 'unlimited'), line rental, extra line (via the net using supplied hardware) and calls (exclusions apply, as usual) for £24 per month. My own analysis suggests that TalkTalk are the only ones that can beat…
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Problem with BT
New member - first post - hi! Problem with BT. As a pensioner needing to make whatever savings I can, decided to change from BT to Tiscali for both home phone and broadband early December07. In mid Dec, broadband changed to Tiscali and got letter from BT saying sorry to lose you but 1. the change will take place 24th Dec…
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BT C**P Customer Services
I have recently moved from BT to Sky Talk incl my line rental and its the best move I've made. Today I called BT to find out what my final telephone bill is, I have dialled 150 3 times so far. I've been waiting on hold now for 18 minutes. The first advisor was in bombay or something and wanted me to spell the word "bill"…
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www.switchboardfree.co.uk , to good to be true?
hi there as anybody heard of the above website, it says on there website they give you all the following for free, which all seems very very good, the company behind this website is http://www.liquid11.co.uk/switchboardfree.asp. i would appreciate comments from anybody who users this free service, many thanks The UKs best…
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BT direct debit refunds
I've just spent an hour on the phone to BT about my direct debit (including my calls being redirected, put on hold and then cut off) - this post is danger of being a rant and belonging in the vent board :mad: as it is not clear from the BT webpage, their telephone "press a number for your enquiry" system or once I…
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BT or Virgin
I have BT phone, Sky TV and O2 broadband. I am moving home and will transfer these services to my telephone number, but there is a virgin landline, not BT at my new address. BT is charging £125 for activating the landline. Is it possible to move Sky TV and O2 broadband on virgin landline, instead of paying £125 to BT. My…
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Has anyone heard of MaxTalk?
Hi, have received a phone call from a company called MaxTalk offering me unlimited day/evening/weekend national and local calls, plus line rental for £17.14 (inc. VAT). They don't offer broadband at the moment, but are trying to launch this. I can't find anything on the net and the customer services number I call is…
