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Screening lifting away from Nokia 7 plus body
The screen on my nokia 7 plus is lifting away from the body, and the screen it's getting very unresponsive. Nokia online support said this is physical damage, and not covered by the warranty, but I can send it off to be assessed, and they may repair it under warranty work. Has this happened to anyone else, and what was the…
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Plusnet mobile customers' credit files wrongly marked after billing error - MSE News
Hundreds of Plusnet mobile customers were wrongly marked as being in arrears on their credit files as the result of a "system error" while the firm was switching direct debit provider, MoneySavingExpert.com can reveal...Read the full story: 'Plusnet mobile customers' credit files wrongly marked after billing error' Click…
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Three SIM only, 24 month contracts!
Just noticed Three now offer SIM only with the “got ya” of 24 month contracts, although they still have 12 month ones too. It’s the first time I’ve seen such long SIM only contracts... is this something that other networks offer?
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Would you get a new phone.
I have a sim free iPhone se. It’s 18 months old now and the only real issue is the battery. I have had it replaced by Apple in December for £25 and it was ok at first but now I can’t get through a day without switching it off whilst I’m at work and just use it for before work, lunch and after work and I get home about 7pm…
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Which cell phone service provider is best if you are moving abroad?
My partner is currently on Pay monthly (one month contract) and will be moving to Asia for an year or more. She will have to receive few calls and texts from banks etc. when abroad but has another local SIM for other local communications in that country. Which UK service provider is best (cheapest, value for money, lowest…
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Buying Chinese phones
Help please! I'm looking at a couple of Chinese phones - Oneplus 6T and the Xiaomi Mi 9. I'm happy to buy online from no high street companies but unsure what does and doesn't work in the UK. I've spoken to a seller about a Oneplus phone and he has told me the following: it is the Chinese version but has global ROM. It has…
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Three 30-day PAYG SIM - Feel at Home - activated from date of purchase
On recommendation from this site, I ordered a Pay As You Go SIM from Three, ahead of a holiday to America at the end of next month, in order to take advantage of their very economical 30-day calls / texts / 12GB DATA offering. It cost me £20.00 all-in for the 12GB package; the international roaming element is branded "Feel…
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iPhone on o2 last day of warranty redused repair
Could anyone tell me if they have come across this or indeed if this is lawful. My sons home button on his iPhone 8 stopped working. I took it into the o2 store where it was purchased to be repaired on the last day of the 12 month warranty. The staff said that by the time it reached the workshop after the bank holiday it…
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Weird texts
I have 2 phone contracts with EE. One for me (android) and one for DS (Apple). I ordered some stuff online . DHL send me text to say 'package on way'. Hour or so later DHL send me another text to say 'driver delayed'. Nothing strange in that. Parcel then arrives but then the weird bit happens - DS gets text from DHL saying…
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Sky mobile - letting customers pay for lesser packages - check your package!!
I’ve just asked sky mobile customer services if I can temporarily upgrade my package, as I’ve ran out of data this month. I remember when I first signed up I was told you could move up and down your packages at a whim, and it would be just £5 to move up to the next package and get all the data that comes with. The answer I…
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Call divert on roam
My network at home is Vodafone, when I go abroad I use Three, if I am in their "roam at home" destinations. I haven't thought about it before, if I divert my VF number to my Three before I go, will all calls to VF arrive on my 3 number as part of my allowance? Ta
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Significant Signal Loss
Hi there! I'm after some advice regarding a complete loss of mobile phone signal at home, which I've been experiencing now for 10+ days. I'm with O2, halfway through a contract, and up until now the rural area where I live has had very good 4G signal. However, there was suddenly a complete loss of signal, and because I…
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Roaming
Is there a provider who gives unrestricted roaming in the EU, and is likely to continue after Brexit? My current provider, EE insists that I spend 2 months out of every 4 in the UK to be able to benefit from free roaming
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Effing Virgin customer non-service help
I have an old Nokia 3410 for occasional use. When I bought it it was on t-mobile and I have since used asda mobile and virgin with no unlocking issues. I then did not make an active call for long enough so my number with virgin was deactivated. Saw O2 now had a better deal so got one of their sims but am getting the…