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Repairs and Google Account Access Request
I smashed myphone glass on my HTC M9 just before Christmas and had to finally had to find a repairer in the New Year . I visited Carphone Warehouse and 2 small high street shops to get quotes for the repairs but found a repairer online who could do the repairs cheaper and in a shorter time than the others. This company is…
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Recycle THL Mobile phone
I tried to use many recycling websites but couldn't find any one that recycles THL mobile phones (which are available for purchase from Amazon) - does anyone know of a website/company that pays for THL phones?
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EE contract mistake
Hello, can anyone help? I have been a loyal EE customer for many years. 2 months before my contract was due to end i was told that i could upgrade early. I logged into my EE account online and selected the phone and plan i wanted. I was then directed to a page with a phone number on and advised to call to complete the…
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Trusted mobile recycling company?
Hi there, I am looking to recycle my old (working) Samsumg S4 for cash. I had a look on a few comparison websites and they cite fonehub and musicmagpie and mobile cash mate as being the nighest payers of around £70 which sounds great. However, having looked at reviews of these companies there's nothing but complaints from…
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EE Stopping Packs
I just texted STOP PACK to 150 twice and it comes back with an error message 'can do at this time' Can't see how to do it on the web or app. :( Anyone succeeded recently ? I guess I will have to call um or ensure there is too little credit for it to auto renew.
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Vodafone SIM only deals ending 15th March?
While I appreciate Vodafone have their faults, their £20 and £25 12 month SIM only deals on offer at the moment look interesting. Your thoughts on how Vodafone really perform would be appreciated. I am currently with Three on their 30 GB, 600 mins (2000 3 to 3 mins), unlimited texts and UK tethering up to 30 GB. It…
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Low calls & texts, higher data PAYG SIM ?
Recently bought my first proper smartphone (iPhone SE so nano size SIM). Can anyone please suggest a PAYG SIM deal for ultra-low calls and texts usage but higher data allowance, perhaps a few GB per month?
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Haggling as a new customer
Hi, I was just wondering if anyone has had any success with going on live chat and asking for a better deal from Three. If I go through Quidco it's just as cheap getting my new contract direct from Three. However, is it worth going through live chat and quoting the third party company prices and ask for a reduction. I'm…
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Three blocking tethering after 3pm?
Yesterday and today I connected my laptop and it showed connected but no internet. It was OK up until about 3pm. Anyone else had issues like this? I have a 30 GB package that includes tethering.
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BT Lied on the Phone - Can I End My Contract?
Hello All, In November my BT Mobile contract was due to end. They had been fine but the price I was paying (£10 for 2GB) was a little high and being on a 12 month contract was not as good as the 30 days offered by others. I rang to end my contract and was offered 3GB for £8 per month. Not a bad deal but again the 12 month…
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Best Sim Only for Calling Europe
Hi, my girlfriend is after the best SIM only deal she can get but being Belgian (and with her family still living there) she wants a good SIM only deal that includes cheap calls to Belgium. Don't mind if it's a bolt-on as opposed to included in a specific deal, but does anyone have any recommendations? Thanks! Matt
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Virgin Mobile- Account cancelled
My wife account been cancelled immediately. her plan? 1000 mins, 1gb, unlimited text AND 1000 mins to 08 numbers. been told cancelled because of fraudulent use. Been using 08 numbers excessively. I aksed about usage. This month 264 mins,vs 268 of mobile numbers, DEc 400 vs 580, Nov 200 vs 400. So I say I cant see excessive…
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phone contract problems
Hi, in February 2014 my mum took out a phone contract for me for 24 months. I stopped using it around December 2015 and got a new phone. The contract expired in February 2016, however my mum has been charged for it until December 2016, when she cancelled the direct debit. she has now been informed that she faces legal…
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Lumia 650 touch screen common fault?
My 18 year old son has a Microsoft Lumia 650 phone on pay monthly in my name. He's had it 3 months, it's got a Gorilla glass screen protector on it and and a rubber case. He woke up to the screen only half illuminated on Saturday 28.01.17 then the display completely failed by end of the day. O2 have determined there's a…
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Mobile phone insurance
I am trying to insure my daughters new iphones but as they are only 12 and 14 I am having difficulty. The recommended supplier by MSE will only insure them 16 and over. Anyone had any similar issues and can recommend an insurer? Thanks
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Vodafone - Issues getting a refund
I transferred my mobile number from Vodafone in early December 2016 to a different mobile provider using a PAC code which all went smoothly and after checking with them there was as I expected a credit balance due to be refunded from Vodafone on my account. I called vodafone mid December and they confirmed they would…
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MyTrendyPhone aka MyTrendyPhoneUK repair service
The first week in Jan 2017 I sent my Samsung S6 to MyTrendyPhone for a screen repair. Advertisd on their website as a 3-5 working day turnaround. 4 working days later I received email notification of receipt. another 5 working days later I received email notification of the phone reaching the repair cetnre another 5…
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MSE News: EE glitch blocks customers from filing tax returns on time
EE customers who left it to the last minute to complete their tax return were blocked from their HMRC account...Read the full story: 'EE glitch blocks customers from filing tax returns on time - file ASAP to avoid a fine' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how…
