-
How to get free itemised billing on the "new" 02 250 tariff
When I received my welcome pack from 02 there was a pack of information cards "A shrt guide 2 ur new phn" and on the last card (F01) entitled "Your Bill" it tells you in the last paragraph (Management of bills) that you can receive itemised billing free on request on tariffs 02 250 and above. When I rang 02 and asked for…
-
Virgin Contract Cancellation - advice please
At the beginning of the year I took out an 18 month contract with Virgin Mobile. Initially happy with service, and used texts and minutes well. I moved house in May and there is no mobile reception here. I cannot make any calls from home at all, and many texts wont go through either. I am wasting money here hand over fist.…
-
Orange - free minutes remaining?
I have searched this thread and been on the Orange site and searched "My Account" but have been unable to find out how to check my remaining free minutes. I am sure that you could check it online at one time. I am on monthly contract 1000 op xnet minutes. Can any one help please? Thanks, Fortyfoot
-
Any ideas how long I'll have to wait for Orange?
I applied for an Orange contract online on several days ago after not being satisfied with the offer from O2 retentions and received an email saying they were doing a credit search but needed more info. I had to wait 2 days before they emailed me listing the info they needed (time with bank and job). I called them straight…
-
Mobile Phone Insurance-please help!
Hi there, I was wondering if anyone could please advise me on the best mobile insurance to take out or if they know of any discount vouchers or deals online? I've never purchased it before as I've always left things to chance- my mobile fell in the sink last week and got ruined so I think I've learnt a harsh lesson!!:mad:…
-
Question for anyone on the 02 250 tariff
I rang 02 and asked if the 0845 and 0870 numbers are included in the monthly allowance and was told that they aren't. I also called into the 02 local shop and asked the question again and was told that they are :confused: Does anyone know from experience if they are included in the allowance?
-
Help! Problem with 3!
Hi I require some urgent help with a problem debt that I have with the mobile phone company 3. i had a 12 month mobile phone contract with 3. The 12 month contract ended, but I continued to use my phone for a couple of months past this date whilst i sorted out a new contract. I got myself a new contract and wrote a letter…
-
Quick O2 Question
I have just received my free O2 sim which I requested and have registered and set up my PAYG account with them. Very happy with service so far I just have one question however ... when texting I always like to receive delivery reports, but am not getting any on this account. I am using a Nokia 6230i which I have set for…
-
Told false information when renewing contract
Has anyone any ideas about getting some sort of compensation from Vodaphone after I renewed a new contract but was told false information. Basically wanted to use my phone in the usa spoke to vodaphone they told me there was a deal that i could get. Phone calls would cost me 75p, from usa, no matter how long the call was.…
-
o2 billing from carphone warehouse.
i have o2 LT+ plan.0844 is included in inclusive mins.otherwise it would be billed 25p/minute daytime and 2p/minute evenings and weekend if i exceed inclusive minutes.so i called 0844 number in 6.35pm and the call lasts an hour and 35 minutes and 39 seconds non-breakable.surprisingly they billed me £24.391 for that call ex…
-
Fantastic deal
I just got a tasty contract with 100 texts and 250 mins a month for an annual sum of £5. Contact is £360 pa via The Link cash back £300 Quidco rebate £45 The link £10 refund for trading in old working phone rebate is 3 x £100 at 6 9 and 12 and no worries about the link going bust Got a very nice Samsung E770 says refurbed…
-
mobile repair
hi i have a Nokia 6111 and the screen on the bottom is cracked, looking for a repair centre or shop to replace screen ,have been quoted £55 for it. anyone know of any cheaper places to get it done?
-
Cancelled Orange contract, no retentions offer
I just called orange retentions as I am within in one month of the end of my contract to cancel saying I wanted to get a better smartphone deal with another contract. I was just told "yes ok your PUK is on its way" without any kind of deal offered, I thought this was a bit odd as my bills are always around £60 or higher,…
-
Cancelling O2 Contract after 12 months
They say i have to write a letter to them with a signature. I've taken a look at other similar posts, and people seem to be able to cancel their contracts over the phone.. am i being duped?
-
Heres a question for you...
If I stay with Vodafone but have a new contract can I keep my same number?
-
samsung d500
is the samsung d600 mains charger compatible with the samsung d500
-
returning t-mobile phone....
Hi Everyone, I have just been given a SE w300i as an upgrade from t-mobile but I am struggling with the keypad as the buttons all overlap. I wanna try and return the phone using the 7 day cooling off clause. Has anyone ever done done this before and if so can you change for an alternative phone? Any advice appreciated.…
-
Mobile Phone supplier for Business - any opinion?
I need to change our mobile phone supplier for the company I work for. I currently use Genesis Communications (part of the DSG Group) who are a re-seller of O2 phones. Their customer services are just completely useless and they seem to have a very high staff turnover, hence I seem to have a different account manager each…
-
One number for all..
Please can anyone point me in the right direction so that I can give people just one contact number as I have multiple sim cards and it is impractical for my friends and family to have different numbers. The other consideration is that it is not expensive for them to use, and please can you let me know if you use them and…
-
Advice for CPW customers handed to Vodafone
Hi, I have a bit a dilemma on my hands and I was wondering if anyone has some handy advice for a fellow money saver?? Recently CPW handed its vodafone customers to vodafone who are now our service providers (why that is I'm still not sure). My problem is this: I use the 07744 numbers to call my Mum in South Africa and this…
